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Home › Companies › 7b991bd7 E10f 4b99 Ac8f 4f5d1a249f91 19000101 000001 › Customer Service Professional

Customer Service Professional

7b991bd7 E10f 4b99 Ac8f 4f5d1a249f91 19000101 000001 · Burlington, NC, US, Burlington, NC; High Point, NC, US, High Point, NC; Greensboro, NC, US, Greensboro, NC; Archdale, NC, US, Archdale, NC · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company7b991bd7 E10f 4b99 Ac8f 4f5d1a249f91 19000101 000001
TitleCustomer Service Professional
Normalized title-
Department / team-
LocationBurlington, NC, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-26 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 7b991bd7 E10f 4b99 Ac8f 4f5d1a249f91 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Burlington.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company7b991bd7 E10f 4b99 Ac8f 4f5d1a249f91 19000101 000001
Sourcef466d3f6-c27d-45e9-ac0b-8b6b234292e8
ATS providerADP Workforce Now Recruiting

Description

Are you looking for a company that invests in their employees and provides proper training for career advancement? If so, Thomas Tire & Automotive is seeking a Customer Service Professional who will demonstrate integrity in all interactions and build lasting relationships with our customers by providing unparalleled service. Benefits Up to 4 weeks of vacation/paid time off Paid holidays (7 days) Performance based bonuses 75% Employer paid medical, dental, & vision insurance $25,000 of life insurance per employee Supplemental benefits (long-term, short-term, accident, etc.) 401(k) retirement plan with company match Monday-Friday, 8am-5pm Career path & advancement opportunities In-house training program Discounts on tires & automotive services Company supplied tools Paid weekly Basic Responsibilities Greet customers in a friendly and timely manner Answer incoming calls Schedule appointments for service and maintenance Listen and document customer requests on work order Consult with technician about customer’s vehicle needs Determine cost of replacement parts and/or labor Generate and enter itemized estimate on work order Provide and explain estimate to customers Advise customers on necessary or recommended service(s) Review and send Digital Vehicle Inspection to customers Review services performed and warranties with customers Check out customer and thank them for their business Requirements Excellent communication and customer service skills Must be able to manage a fast-paced work environment Professional, well-groomed appearance Must have valid driver’s license

Full job record

Job IDa77ae52ade620a9b29ea6779cc400dc0a946a1ae
Org IDa5046d5b-a1f2-433a-b8db-7ebe2a4ef6f4
Source IDf466d3f6-c27d-45e9-ac0b-8b6b234292e8
Board IDf466d3f6-c27d-45e9-ac0b-8b6b234292e8
Provideradp_workforcenow
Provider Job Key576789
TitleCustomer Service Professional
Normalized Title—
Statusactive
Activeyes
Location TextBurlington, NC, US, Burlington, NC; High Point, NC, US, High Point, NC; Greensboro, NC, US, Greensboro, NC; Archdale, NC, US, Archdale, NC
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionNC
CityBurlington
Salary Raw—
Salary Min—
Salary Max—
Salary Currency—
Salary Period—
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=7b991bd7-e10f-4b99-ac8f-4f5d1a249f91&ccId=19000101_000001&lang=en_US&type=JS&jobId=576789&jwId=9201962903782_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=7b991bd7-e10f-4b99-ac8f-4f5d1a249f91&ccId=19000101_000001&lang=en_US&type=JS&jobId=576789&jwId=9201962903782_1
First Seen At2026-05-31 19:01:19Z
Last Seen At2026-06-06 12:57:06Z
Last Checked At2026-06-06 12:57:06Z
Last Changed At2026-06-06 12:57:06Z
Inactive At—
Source Posted At2026-05-26 13:18:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=7b991bd7-e10f-4b99-ac8f-4f5d1a249f91|19000101_000001/date=2026-06-06/2026-06-06T12-57-06-311Z-f3a2b0da110b195ecd81566a973135e573ef7ea52ee914cd016a5a85a8281815.json
Event Fields
{
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  "source_hash": "929d5f6c10bdf52fc1c1b92278950073b7cd34243f0b4d3ea7d174fb2a000c13",
  "last_changed_at": "2026-06-06T12:57:06.598Z",
  "active_status": "active"
}
Parsed Structured
{
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  "location": {
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    "city": "Burlington",
    "region": "NC",
    "country": "United States",
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    "confidence": 0.95
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  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T12:57:06.593Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
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      "city": "Burlington",
      "region": "NC",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}
Extensions
{}
Native Structured
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    "requisitionDescription": "<div><p id=\"isPasted\" style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:14px;font-family:\"Arial\",sans-serif;color:#414141;background:white;'>&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:11.25pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;background:white;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;color:black;'>Are you looking for a company that invests in their employees and provides proper training for career advancement? If so, Thomas Tire &amp; Automotive is seeking a Customer Service Professional who will demonstrate integrity in all interactions and build lasting relationships with our customers by providing unparalleled service. &nbsp;&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;background:white;'><strong><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;color:#414141;'>Benefits</span></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#414141;background:white;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;'>Up to 4 weeks of vacation/paid time off</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#414141;background:white;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;'>Paid holidays (7 days)</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#414141;background:white;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;'>Performance based bonuses</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#414141;background:white;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;'>75% Employer paid medical, dental, &amp; vision insurance</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#414141;background:white;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;'>$25,000 of life insurance per employee&nbsp;</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#414141;background:white;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;'>Supplemental benefits (long-term, short-term, accident, etc.)&nbsp;</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#414141;background:white;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;'>401(k) retirement plan with company match</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#414141;background:white;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;'>Monday-Friday, 8am-5pm</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#414141;background:white;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;'>Career path &amp; advancement opportunities</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#414141;background:white;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;'>In-house training program</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#414141;background:white;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;'>Discounts on tires &amp; automotive services</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#414141;background:white;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;'>Company supplied tools</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#414141;background:white;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;'>Paid weekly</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;background:white;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;color:#414141;'>&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:11.25pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;background:white;'><strong><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;color:black;'>Basic Responsibilities</span></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:black;background:white;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;'>Greet customers in a friendly and timely manner</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:black;background:white;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;'>Answer incoming calls &nbsp;&nbsp;</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:black;background:white;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;'>Schedule appointments for service and maintenance</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:black;background:white;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;'>Listen and document customer requests on work order</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:black;background:white;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;'>Consult with technician about customer&rsquo;s vehicle needs&nbsp;</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:black;background:white;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;'>Determine cost of replacement parts and/or labor&nbsp;</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:black;background:white;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;'>Generate and enter itemized estimate on work order&nbsp;</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:black;background:white;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;'>Provide and explain estimate to customers</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:black;background:white;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;'>Advise customers on necessary or recommended service(s)</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:black;background:white;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;'>Review and send Digital Vehicle Inspection to customers</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:black;background:white;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;'>Review services performed and warranties with customers</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:black;background:white;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;'>Check out customer and thank them for their business</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:11.25pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;background:white;'><strong><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;color:black;'>Requirements</span></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:black;background:white;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;'>Excellent communication and customer service skills</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:black;background:white;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;'>Must be able to manage a fast-paced work environment&nbsp;</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:black;background:white;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;'>Professional, well-groomed appearance</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:black;background:white;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;'>Must have valid driver&rsquo;s license</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:12.05pt;font-size:15px;font-family:\"Calibri\",sans-serif;background:white;'><span style=\"font-size:15px;color:#414141;\">&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp;</p></div>\n",
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}
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