Starbucks Multi Unit Cafe Manager, Charlotte, #300

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  "location": {
    "raw": "Charlotte, NC",
    "city": "Charlotte",
    "region": "NC",
    "country": "United States",
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{
  "lists": [
    {
      "text": "Responsibilities",
      "content": "<li>Lead Starbucks operations across multiple locations, including deliveries, inventory management, and equipment maintenance, ensuring smooth functioning and optimal performance across all cafes.</li><li>Drive improvements in key performance indicators (KPIs) such as Production Time, Order Defect Rate, and Cost Per Order across your portfolio.</li><li>Train and coach site-level leads and baristas to prioritize safety, adhere to standard work procedures, and maintain productivity.</li><li>Ensure financial success by meeting budget targets for productivity, labor, and other expenses, contributing to the overall profitability of all sites.</li><li>Maintain compliance with Gopuff, Starbucks, and legal regulations, using reports and dashboards to monitor performance and policy adherence across all units.</li><li>Implement and monitor Safety and Human Resource compliance measures, ensuring the safety of personnel and products at every location.</li><li>Develop and execute localized action plans to enhance performance while aligning with broader company strategy and operational standards.</li><li>Create and support strategies that improve safety, culture, and financial results at the multi-site level.</li><li>Oversee daily operations and staffing schedules to ensure adequate coverage during peak hours and weekends at all cafes.</li><li>Utilize data analysis and site visits to inform decisions that improve the customer experience and operational outcomes.</li><li>Collaborate with Regional and Area Managers to manage labor and implement scheduling and forecasting tools efficiently.</li><li>Drive excellence in execution and business outcomes by implementing new initiatives, coaching team leads, and fostering a performance-driven culture across your stores.</li>"
    },
    {
      "text": "Qualifications",
      "content": "<li>1+ year of multi-unit leadership experience in food service, hospitality, or retail, including at least 1 year of experience in a cafe or coffee-focused environment.</li><li>Strong organizational, interpersonal, and problem-solving skills.</li><li>Proven experience in coaching, mentoring, and managing cross-functional teams across multiple sites.</li><li>Entrepreneurial mentality with a strong understanding of sales, operations, and customer experience.</li><li>Proficiency in computer systems, Google Suite, and business analytics tools.</li><li>Ability to lead in a dynamic, rapidly changing environment while maintaining focus on performance and team development.</li><li>Track record of identifying and implementing process improvements to drive efficiency and results.</li>"
    },
    {
      "text": "What We Offer",
      "content": "<li>Medical/Dental/Vision Insurance (for full-time employees)</li><li>401(k) Retirement Savings Plan</li><li>25% employee discount &amp; FAM Membership</li><li>Vacation and Sick Time for eligible employees</li><li>EAP through AllOne Health (formerly Carebridge)</li>"
    }
  ],
  "country": "US",
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  "categories": {
    "team": "SBUX Leadership",
    "location": "Charlotte, NC",
    "commitment": "Full Time",
    "department": "Starbucks",
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