Service Coordinator (72476)

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    "description": "<p><span style=\"display:block;font-size:12px;\"><span style=\"color:#000000;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Valcourt Building Services is a premier provider of waterproofing, restoration, and window cleaning services. Valcourt works in commercial office buildings, high-rise residential buildings, parking garages, stadiums, hospitality buildings, and healthcare buildings.</span></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"color:#000000;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:12px;\">We are looking for a highly organized Service Coordinator with excellent communication skills, strong attention to detail, and the ability to manage multiple priorities in a fast-paced environment. The Service Coordinator will support daily operations by coordinating service requests, communicating with clients, scheduling crews, tracking work orders, and assisting management with administrative and operational tasks.</span></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"color:#000000;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:12px;\">To be successful as a Service Coordinator, candidates should be professional, proactive, and comfortable working with clients, technicians, vendors, and internal teams. They should be able to handle scheduling, follow-ups, documentation, and communication with accuracy and urgency. Most importantly, the Service Coordinator should have a genuine desire to create a seamless and positive experience for both clients and team members.</span></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"color:#000000;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:12px;\"><b>Service Coordinator Responsibilities:</b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px\"><span style=\"color:#000000;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:12px;\">Coordinate service requests, work orders, and scheduling for field crews and technicians.</span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"color:#000000;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:12px;\">&nbsp;Communicate with clients regarding service needs, scheduling updates, project status, and follow-ups.</span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"color:#000000;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:12px;\">Assist management with daily operational and administrative tasks.</span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"color:#000000;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:12px;\">Track job progress, update internal systems, and maintain accurate service records.</span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"color:#000000;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:12px;\">Support dispatching by coordinating crews, materials, equipment, and job details.</span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"color:#000000;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:12px;\">Prepare reports, documents, and other service-related paperwork as needed.</span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"color:#000000;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:12px;\">Answer phone calls, respond to e-mails, and route requests to the appropriate team member.</span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"color:#000000;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:12px;\">Communicate professionally with clients, vendors, field employees, and internal departments.</span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"color:#000000;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:12px;\">&nbsp;Assist with billing, purchase orders, proposals, and job documentation when needed.</span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"color:#000000;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:12px;\">Create and manage SalesForce leads, opportunities, and Closed Won status updates.</span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"color:#000000;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:12px;\">&nbsp;Maintain PX scheduling and communication, including calendar management.</span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"color:#000000;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:12px;\">&nbsp;Serve as a liaison for service records within PX.</span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"color:#000000;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:12px;\">&nbsp;Support PX invoicing and related documentation.</span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"color:#000000;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:12px;\">&nbsp;Anticipate scheduling conflicts, client needs, and operational issues in order to support a smooth workflow.</span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"color:#000000;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:12px;\">&nbsp;Maintain a helpful, positive, and professional presence in the workplace.</span></span></span></li>\r\n</ul>\r\n",
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