Customer Service Representative

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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.32.25/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"><strong><u>Why NEBAT?</u></strong><p><strong><em>Trusted. &nbsp; Genuine. &nbsp;Successful.</em></strong>&nbsp; National Exchange Bank &amp; Trust is an independent, family-owned bank with big bank abilities, serving Southeastern Wisconsin. &nbsp;Founded in 1933, we are a trusted business partner, employer, and community member. &nbsp;At National Exchange Bank &amp; Trust, you will enjoy a flexible, friendly, family environment, a rewarding career, and opportunities to make a difference in the communities we serve. We believe in bringing out the best in our talent and are committed to fostering an inclusive environment of growth and development.</p><p><strong><u>Position Summary</u></strong></p><p>As a Customer Services Representative, you will have the opportunity to create a difference in the lives of our customers every single day.</p><p><strong>As a Customer Service Representative, you will spend time:</strong></p><ul><li>Providing guidance to help customers make decisions about their financial needs. &nbsp;</li><li>Completing teller transactions including cashing checks, processing deposits, and withdrawals.</li><li>Offering appropriate bank products and services.</li><li>Balancing and maintaining a cash drawer with accuracy and attention to detail.&nbsp;</li></ul><p><strong><u>Essential Knowledge &amp; Skills&nbsp;</u></strong></p><p>The following skills are needed to be successful in your banking career as a Customer Service Representative:</p><ul><li>Interpersonal skills necessary to relate to and empathize with customers and coworkers to maintain a friendly demeanor throughout the day.</li><li>Be able to operate standard office, and bank equipment and required software including Microsoft Word, Excel, Outlook, and Teams.</li><li>Ability to communicate effectively via phone, email and in person.&nbsp;</li><li>A high school diploma or equivalent.</li></ul><p><strong><u>Benefits Offered</u></strong></p><p>National Exchange Bank &amp; Trust offers a competitive benefit package for both Full-Time and Part-Time employees including:</p><ul type=\"disc\"><li>Health, Dental, and Vision Insurance</li><li>Health Savings Account with Employer Contributions</li><li>Short and Long Term Disability</li><li>Employer Paid Life and AD&amp;D Insurance</li><li>Voluntary Life, Flexible Spending Accounts, Accident, Critical Illness, Hospital Indemnity, and Legal Insurance</li><li>401(k) with Employer Match &amp; Profit Sharing</li><li>Paid Time Off</li><li>Flexible scheduling&nbsp;</li><li>Education Assistance Program</li><li>Product &amp; Service Discounts &amp; more!</li></ul></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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