Home › Companies › C18d72a6 27c6 453f Aaf8 2ae5aa75a741 19000101 000001 › Manager, Constituent Services
Manager, Constituent Services
C18d72a6 27c6 453f Aaf8 2ae5aa75a741 19000101 000001 · Baltimore, MD, US, Baltimore, MD · Active · $79,759–$91,695 / year · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | C18d72a6 27c6 453f Aaf8 2ae5aa75a741 19000101 000001 |
| Title | Manager, Constituent Services |
| Normalized title | - |
| Department / team | - |
| Location | Baltimore, MD, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | $79,759–$91,695 / year |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2026-05-18 / 2026-06-06 |
| Changed / last seen | 2026-06-19 / 2026-06-19 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from C18d72a6 27c6 453f Aaf8 2ae5aa75a741 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Baltimore. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | C18d72a6 27c6 453f Aaf8 2ae5aa75a741 19000101 000001 |
| Source | 6196ab23-1030-4c90-a953-21f2e3d02cca |
| ATS provider | ADP Workforce Now Recruiting |
Description
About Us
Founded in 1937, the Housing Authority of Baltimore City (HABC) has kept the promise of public housing alive. It has done so by maintaining and modernizing its buildings and enriching the lives of its residents through innovative social services, recreational and educational programs, and job training initiatives. What makes HABC successful is the dedication of its employees and its history of strong leadership.
Benefits
Health and Well-Being
At the Housing Authority of Baltimore City (HABC), we offer a competitive benefits package that supports our recruitment and retention goals and meets the diverse, evolving needs of our employees. HABC’s comprehensive benefit package includes:
Vacation and Leave
Universal Leave 12 Paid Holidays Health and Wellness
Medical insurance plus dental and employer-paid vision with a nationwide network of providers Flexible spending accounts (FSA) Dependent Care Flexible Spending Account Employee Assistance Program (EAP) Free health and wellness programs Income Protection and Retirement
Life insurance with optional additional coverage Short-term disability Voluntary Plans Retirement programs with employee contribution options
Position Summary
The primary purpose of this position is to provide dual support to the Housing Authority of Baltimore City’s (HABC) Engineering and Capital Improvement (EECI) Division in the area of real estate management, including oversight of the Duncanwood Archive Facility, and to serve as the liaison to the Resident Advisory Board (RAB). As the RAB liaison, the position is responsible for developing, coordinating, and monitoring RAB programs and tenant council activities.
This role also includes managing special projects and assignments designated by the RAB; providing guidance on lease negotiations, space planning, document archiving and retrieval, and modernization of HABC/HCD-owned and planned facilities; and responding to departmental requests for leased space, as well as requests from external agencies seeking to lease or acquire HABC-owned nonresidential properties.
All activities must support the Housing Authority of Baltimore City (“HABC” or “Authority”) mission, strategic goals, and objectives.
Essential Duties and Responsibilities
The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties, and skills may be required and assigned, as needed.
Resident Advisory Board Responsibilities:
Coordinates with the Resident Advisory Board, Tenant Councils, and appropriate HABC Staff in the planning and monitoring of programs which improve the quality of life of the public housing residents. Assists the Resident Advisory Board Chairperson in managing activities; performs public relations duties through contacts and associations with visitors, federal, and local officials. Attends Tenant Council, Resident Advisory Board Executive, and other subcommittee meetings. Acts as liaison to the HABC Board of Commissioners for RAB. Works with and communicates with residents, RAB members, and others to ascertain needs and initiates solutions to problems. Monitors RAB expenditures and oversees expenditures for Tenant Councils, submits monthly financial reports to the RAB Executive Board. Submits requests to HABC’s Finance and Accounting for funds; informs the RAB of financial standing and status of budget. Coordinates space reservation and/or occasional transportation needs for RAB and/or tenant council representatives. Real Estate Responsibilities:
Manages a portfolio of non-residential leases and one-time events to achieve overall agency leasing objectives. Creates and maintains a lease database and performs analyses of the lease terms. Develops policies and procedures related to Housing’s non-residential leasing and record management needs. Performs the task of locating new Central Office space and Non-Central Office space (i.e., local offices, warehouse/storage, and rooftops for wireless networking). Works with the Development Management and General Counsel to renew existing Central and Non-Central Office leases, rooftop rentals, and commercial leases. Obtains real estate appraisals and researches the ownership of property. Negotiates leases with the owner and prepares a preliminary budget to include purchase price/lease costs; obtains final approval for the project funds; and obtains authorization to execute the lease. Creates spreadsheets to track payments for all leasing and prepares reports to SVP/Engineering and Capital Improvement and appropriate accounting personnel. Works with the Office of Legal Affairs to prepare lease documents. Negotiates with clients on lease terms and agreements for HABC Roof Top Rentals or HABC residential properties. Coordinates the selection and use of document and records management vendors and services, including off-site storage. Interviews professional consultants (real-estate brokers/agents) to supplement in-house professionals, recommends hiring; reviews, evaluates, and approves consultants’ work for compliance with leasing standards, agency policy, budget constraints, federal, state, and city code requirements; authorizes payments. Acts as a liaison between HABC/HCD, the City’s Department of Real Estate, and city agencies working on real estate projects. Provides oversight and direction to project consultants to improve efficiency and completion of major projects in a timely manner. Archive Responsibilities:
Establishes a system, procedures, and principal contacts for the retrieval and retention of company documents. Develops, implements, and administers all facets of a records retention and vital records program for all divisions. Satisfies administrative, legal, and regulatory requirements for information storage, security, and retrieval of paper, microfilm, and electronic records. This includes preparation and standardization of records retention schedules and corresponding procedures. Contact departments when the time to destroy files and proceed with shredding. Supervise employees and assist with the maintenance and upkeep of the warehouse. Maintain the RAD Development files. Retrieve files for OLA for legal. Acts as a liaison between HABC/HCD, the City’s Department of Real Estate, and city agencies working on records management projects. Provides oversight and direction to project consultants to improve efficiency and completion of major projects in a timely manner. Performs other duties as assigned.
Minimum Education, Training, and/or Experience
Bachelor’s degree in Real Estate, Development, Public Administration, or a related field, and a minimum of four (4) years of experience in government or private industry involving the development, review, and approval of leases and lease negotiations. Two (2) years of records/document management and supervisory experience are also required. An equivalent combination of education, training, and experience may be considered.
Special Requirements:
Possession of a valid Maryland driver's license. Must be able to be covered under the Authority's vehicle insurance policy. Must not engage in private real estate business.
Other Requirements:
Availability to work some evenings and weekends as needed. Successful completion of a prescreening investigation, including verification of employment history and education credentials. A 6-month probationary period applies to this full-time permanent position.
This job posting will remain open until June 19, 2026.
Full job record
| Job ID | a6d2a953b566494e227934e342a4f0f3bd7d073e |
| Org ID | 39fb0a37-c346-4dbf-a66d-20256add49cc |
| Source ID | 6196ab23-1030-4c90-a953-21f2e3d02cca |
| Board ID | 6196ab23-1030-4c90-a953-21f2e3d02cca |
| Provider | adp_workforcenow |
| Provider Job Key | 578122 |
| Title | Manager, Constituent Services |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Baltimore, MD, US, Baltimore, MD |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | MD |
| City | Baltimore |
| Salary Raw | 79759.00 To 91695.00 (USD) Annually |
| Salary Min | 79,759 |
| Salary Max | 91,695 |
| Salary Currency | USD |
| Salary Period | year |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=c18d72a6-27c6-453f-aaf8-2ae5aa75a741&ccId=19000101_000001&lang=en_US&type=JS&jobId=578122&jwId=9201011802652_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=c18d72a6-27c6-453f-aaf8-2ae5aa75a741&ccId=19000101_000001&lang=en_US&type=JS&jobId=578122&jwId=9201011802652_1 |
| First Seen At | 2026-06-06 11:52:41Z |
| Last Seen At | 2026-06-19 12:06:01Z |
| Last Checked At | 2026-06-19 12:06:01Z |
| Last Changed At | 2026-06-19 12:06:01Z |
| Inactive At | — |
| Source Posted At | 2026-05-18 19:48:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=c18d72a6-27c6-453f-aaf8-2ae5aa75a741|19000101_000001/date=2026-06-19/2026-06-19T12-06-01-546Z-3aa8013aa0bf42e6065a39b8c3e89f44141703380e459058ff1bdf5880a672da.json |
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"requisitionDescription": "<div><div><div><div><div><div><div><div><p data-pasted=\"true\"><strong><span style=\"font-family: arial, sans-serif; font-size: 14px;\">About Us</span></strong></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Founded in 1937, the Housing Authority of Baltimore City (HABC) has kept the promise of public housing alive. It has done so by maintaining and modernizing its buildings and enriching the lives of its residents through innovative social services, recreational and educational programs, and job training initiatives. What makes HABC successful is the dedication of its employees and its history of strong leadership.</span></p><p><br></p><p data-pasted=\"true\"><strong>Benefits</strong></p><p><em>Health and Well-Being</em></p><p>At the Housing Authority of Baltimore City (HABC), we offer a competitive benefits package that supports our recruitment and retention goals and meets the diverse, evolving needs of our employees. HABC’s comprehensive benefit package includes:</p><p><strong>Vacation and Leave</strong></p><ul><li>Universal Leave</li><li>12 Paid Holidays</li></ul><p><strong>Health and Wellness</strong></p><ul><li>Medical insurance plus dental and employer-paid vision with a nationwide network of providers</li><li>Flexible spending accounts (FSA)</li><li>Dependent Care Flexible Spending Account</li><li>Employee Assistance Program (EAP)</li><li>Free health and wellness programs</li></ul><p><strong>Income Protection and Retirement</strong></p><ul><li>Life insurance with optional additional coverage</li><li>Short-term disability</li><li>Voluntary Plans</li><li>Retirement programs with employee contribution options</li></ul><p><br></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Position Summary</strong></span></p><p data-pasted=\"true\"><span style=\"font-family: arial, sans-serif; font-size: 14px;\">The primary purpose of this position is to provide dual support to the Housing Authority of Baltimore City’s (HABC) Engineering and Capital Improvement (EECI) Division in the area of real estate management, including oversight of the Duncanwood Archive Facility, and to serve as the liaison to the Resident Advisory Board (RAB). As the RAB liaison, the position is responsible for developing, coordinating, and monitoring RAB programs and tenant council activities.</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\">This role also includes managing special projects and assignments designated by the RAB; providing guidance on lease negotiations, space planning, document archiving and retrieval, and modernization of HABC/HCD-owned and planned facilities; and responding to departmental requests for leased space, as well as requests from external agencies seeking to lease or acquire HABC-owned nonresidential properties.</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><em>All activities must support the Housing Authority of Baltimore City (“HABC” or “Authority”) mission, strategic goals, and objectives.</em></span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><br></span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Essential Duties and Responsibilities</strong></span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\">The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties, and skills may be required and assigned, as needed.</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><u>Resident Advisory Board Responsibilities:</u></span></p><ul><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Coordinates with the Resident Advisory Board, Tenant Councils, and appropriate HABC Staff in the planning and monitoring of programs which improve the quality of life of the public housing residents. Assists the Resident Advisory Board Chairperson in managing activities; performs public relations duties through contacts and associations with visitors, federal, and local officials.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Attends Tenant Council, Resident Advisory Board Executive, and other subcommittee meetings. Acts as liaison to the HABC Board of Commissioners for RAB.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Works with and communicates with residents, RAB members, and others to ascertain needs and initiates solutions to problems.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Monitors RAB expenditures and oversees expenditures for Tenant Councils, submits monthly financial reports to the RAB Executive Board.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Submits requests to HABC’s Finance and Accounting for funds; informs the RAB of financial standing and status of budget.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Coordinates space reservation and/or occasional transportation needs for RAB and/or tenant council representatives.</li></ul><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><u>Real Estate Responsibilities:</u></span></p><ul><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Manages a portfolio of non-residential leases and one-time events to achieve overall agency leasing objectives. Creates and maintains a lease database and performs analyses of the lease terms. Develops policies and procedures related to Housing’s non-residential leasing and record management needs.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Performs the task of locating new Central Office space and Non-Central Office space (i.e., local offices, warehouse/storage, and rooftops for wireless networking). Works with the Development </li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Management and General Counsel to renew existing Central and Non-Central Office leases, rooftop rentals, and commercial leases. Obtains real estate appraisals and researches the ownership of property.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Negotiates leases with the owner and prepares a preliminary budget to include purchase price/lease costs; obtains final approval for the project funds; and obtains authorization to execute the lease.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Creates spreadsheets to track payments for all leasing and prepares reports to SVP/Engineering and Capital Improvement and appropriate accounting personnel.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Works with the Office of Legal Affairs to prepare lease documents. Negotiates with clients on lease terms and agreements for HABC Roof Top Rentals or HABC residential properties.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Coordinates the selection and use of document and records management vendors and services, including off-site storage. Interviews professional consultants (real-estate brokers/agents) to supplement in-house professionals, recommends hiring; reviews, evaluates, and approves consultants’ work for compliance with leasing standards, agency policy, budget constraints, federal, state, and city code requirements; authorizes payments.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Acts as a liaison between HABC/HCD, the City’s Department of Real Estate, and city agencies working on real estate projects. Provides oversight and direction to project consultants to improve efficiency and completion of major projects in a timely manner.</li></ul><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><u>Archive Responsibilities:</u></span></p><ul><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Establishes a system, procedures, and principal contacts for the retrieval and retention of company documents. Develops, implements, and administers all facets of a records retention and vital records program for all divisions. Satisfies administrative, legal, and regulatory requirements for information storage, security, and retrieval of paper, microfilm, and electronic records. This includes preparation and standardization of records retention schedules and corresponding procedures.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Contact departments when the time to destroy files and proceed with shredding. Supervise employees and assist with the maintenance and upkeep of the warehouse. Maintain the RAD Development files. </li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Retrieve files for OLA for legal.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Acts as a liaison between HABC/HCD, the City’s Department of Real Estate, and city agencies working on records management projects. Provides oversight and direction to project consultants to improve efficiency and completion of major projects in a timely manner.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Performs other duties as assigned.</li></ul><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><br></span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Minimum Education, Training, and/or Experience</strong></span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Bachelor’s degree in Real Estate, Development, Public Administration, or a related field, and a minimum of four (4) years of experience in government or private industry involving the development, review, and approval of leases and lease negotiations. Two (2) years of records/document management and supervisory experience are also required. An equivalent combination of education, training, and experience may be considered.</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><br></span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Special Requirements:</strong></span></p><ul><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Possession of a valid Maryland driver's license.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Must be able to be covered under the Authority's vehicle insurance policy.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\"><span style=\"color: rgb(65, 65, 65); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;\" data-pasted=\"true\">Must not engage in private real estate business. </span></li></ul><p><span style=\"color: rgb(65, 65, 65); font-family: arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;\" data-pasted=\"true\"><br></span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Other Requirements:</strong></span></p><ul><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Availability to work some evenings and weekends as needed.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Successful completion of a prescreening investigation, including verification of employment history and education credentials.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">A 6-month probationary period applies to this full-time permanent position.</li></ul><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><br></span></p><p><em data-pasted=\"true\"><strong><span style=\"font-family: arial, sans-serif; font-size: 14px;\">This job posting will remain open until June 19, 2026. </span></strong></em></p></div></div></div></div></div></div></div></div>\n",
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}Get this page with API
Rendered from the bluedoor Job Postings API. Reproduce it:
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