Home › Companies › Meadecountyoffices › Senior IT Technician
Senior IT Technician
Meadecountyoffices · Sturgis, SD, 57785 · Active · JazzHR / ApplyToJob
Job facts
| Field | Value |
|---|---|
| Company | Meadecountyoffices |
| Title | Senior IT Technician |
| Normalized title | - |
| Department / team | - |
| Location | Sturgis, SD, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | USD |
| Status | active |
| ATS provider | JazzHR / ApplyToJob |
| Posted / first seen | 2026-05-13 / 2026-05-30 |
| Changed / last seen | 2026-05-30 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Meadecountyoffices. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through JazzHR / ApplyToJob. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Sturgis. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Meadecountyoffices |
| Source | f2f4d14d-2338-4f4f-a94d-3cff534e7f5e |
| ATS provider | JazzHR / ApplyToJob |
Description
Meade County
Senior IT Technician
Senior IT Technician
Department: IT
Posting Type: Open Announcement
Closing Date: Open Until Filled
Starting Wage: $30.57/hour - Non-Exempt
Wage Grade 18
Full Time Position with Benefit Package
JOB SUMMARY
The Senior IT Technician (Infrastructure / Network Support) provides advanced technical support for the county’s information technology infrastructure and serves as a technical escalation point for complex infrastructure and operational technology issues. This position assists in maintaining the stability, security, reliability, and performance of the county’s servers, network systems, and cybersecurity platforms while supporting end-user operations across county departments.
The Senior IT Technician works closely with the IT Director to maintain infrastructure systems, troubleshoot network and connectivity issues, implement cybersecurity controls, and support technology improvement projects that enhance county operations.
This role serves as a technical resource for infrastructure reliability and assists with maintaining secure and stable network, server, and cloud environments supporting county operations.
MAJOR DUTIES
Assist with administration and maintenance of Windows Server and virtual environments. Maintain and support Active Directory services including user accounts, group policies, and access controls. Troubleshoot network connectivity issues involving switches, wireless networks, VPN connectivity, DNS, and routing. Assist with firewall configuration, network access controls, and cybersecurity monitoring platforms. Maintain endpoint management and patch management systems including deployment of software updates. Provide advanced troubleshooting for escalated hardware, software, network, and infrastructure issues. Work directly with vendors and service providers to resolve technical issues affecting county operations. Assist with deployment and integration of new technology systems across county departments. Maintain technical documentation related to systems, network configurations, and troubleshooting procedures. Respond to after-hours maintenance or emergency support activities as required. Perform additional duties as assigned by the IT Director. KNOWLEDGE REQUIRED BY THE POSITION Knowledge of Windows desktop and Windows Server environments. Knowledge of Active Directory administration, DNS, routing, and network connectivity concepts. Knowledge of firewall platforms, endpoint security systems, and patch management tools. Knowledge of Microsoft 365 cloud services and identity systems. Skill in troubleshooting workstations, servers, network, and infrastructure-related issues. Skill in oral and written communication. Ability to diagnose and resolve complex technical issues independently. Ability to manage multiple priorities in a fast-paced operational environment. Ability to work collaboratively with county departments, vendors, and technical partners SUPERVISORY CONTROLS
The IT Director assigns work in terms of general objectives and priorities. The Senior IT Technician is expected to independently diagnose issues, prioritize workload, and complete assigned work with limited supervision.
GUIDELINES
Guidelines include county policies and procedures, CJIS security requirements, cybersecurity best practices, vendor documentation, and standard IT operational procedures. Independent judgment is required in troubleshooting and applying technical solutions.
COMPLEXITY/SCOPE OF WORK The work consists of varied infrastructure, networking, cybersecurity, and systems support duties requiring troubleshooting, analysis, and independent technical judgment. The purpose of this position is to support reliable, secure, and efficient operation of county technology systems across multiple departments and facilities. CONTACTS Contacts are typically with county employees, department heads, vendors, contractors, public safety personnel, and external technology service providers. Contacts are typically used to exchange information, resolve technical issues, coordinate projects, and provide technical support services.
PHYSICAL DEMANDS/ WORK ENVIRONMENT Employee may be required to sit, stand, walk, bend, lift equipment, and work around computer/server/network equipment. Work is performed in offices, server rooms, and field environments across county facilities. Occasional after-hours work may be required to support critical systems, maintenance activities, or emergency response operations.
SUPERVISORY AND MANAGEMENT RESPONSIBILITY
This position does not directly supervise employees.
MINIMUM QUALIFICATION Associate degree or equivalent experience. Minimum of three (3) years of IT support, systems administration, or network support experience. Experience supporting Windows desktop environment. Basic understanding of networking concepts including DNS, routing, and network connectivity.
Full job record
| Job ID | a6a637e10ef3309949890e0cb4934aa5c186bf79 |
| Org ID | 43cbe27a-c3be-4b04-836a-20810c0d054b |
| Source ID | f2f4d14d-2338-4f4f-a94d-3cff534e7f5e |
| Board ID | f2f4d14d-2338-4f4f-a94d-3cff534e7f5e |
| Provider | jazzhr |
| Provider Job Key | eO1Py0wdOr |
| Title | Senior IT Technician |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Sturgis, SD, 57785 |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | SD |
| City | Sturgis |
| Salary Raw | USD |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://meadecountyoffices.applytojob.com/apply/eO1Py0wdOr/Senior-IT-Technician |
| Apply URL | https://meadecountyoffices.applytojob.com/apply/eO1Py0wdOr/Senior-IT-Technician |
| First Seen At | 2026-05-30 06:12:02Z |
| Last Seen At | 2026-06-06 10:54:00Z |
| Last Checked At | 2026-06-06 10:54:00Z |
| Last Changed At | 2026-05-30 06:12:02Z |
| Inactive At | — |
| Source Posted At | 2026-05-13 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=jazzhr/board=meadecountyoffices/date=2026-06-06/2026-06-06T10-53-57-996Z-050fa2665d4015828a78ccb9e0825c619ffc53268927cfe4a071c7882194ba27.json |
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"description_html": "<p style=\"text-align:center;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:32pt;\">Meade County</span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:16pt;\">Senior IT Technician </span></b><span style=\"font-size:14pt;\"> </span></span></span></p><p><span style=\"font-family:Arial, Helvetica, sans-serif;\"><font color=\"#000000\"><span style=\"font-size:14.6667px;\"><strong><span style=\"font-size:18px;\">Senior IT Technician</span></strong></span></font></span></p><p><span style=\"font-family:Arial, Helvetica, sans-serif;\"><font color=\"#000000\"><span style=\"font-size:14.6667px;\"><span style=\"font-size:12px;\">Department: IT<br>Posting Type: Open Announcement<br>Closing Date: Open Until Filled<br>Starting Wage: $30.57/hour - Non-Exempt<br> Wage Grade 18<br> Full Time Position with Benefit Package</span></span></font></span><br> </p><p class=\"TitleA\"><span style=\"font-size:12pt;\"><span style=\"background:#cccccc;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">JOB SUMMARY</span></span></span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">The Senior IT Technician (Infrastructure / Network Support) provides advanced technical support for the county’s information technology infrastructure and serves as a technical escalation point for complex infrastructure and operational technology issues. This position assists in maintaining the <b>stability, security, reliability, and performance</b> of the county’s servers, network systems, and cybersecurity platforms while supporting end-user operations across county departments.</span></span><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">The Senior IT Technician works closely with the IT Director to maintain infrastructure systems, troubleshoot network and connectivity issues, implement cybersecurity controls, and support technology improvement projects that enhance county operations.</span></span><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">This role serves as a technical resource for infrastructure reliability and assists with maintaining secure and stable <b>network, server, and cloud environments</b> supporting county operations.</span></span><br><br><span style=\"font-size:12pt;\"><span style=\"background:#cccccc;\"><span><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">MAJOR DUTIES</span></span></span></span></span></span></p><ul><li class=\"TitleA\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\">Assist with administration and maintenance of Windows Server and virtual environments.</span></span></span></li><li class=\"TitleA\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\">Maintain and support Active Directory services including user accounts, group policies, and access controls.</span></span></span></li><li class=\"TitleA\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\">Troubleshoot network connectivity issues involving switches, wireless networks, VPN connectivity, DNS, and routing.</span></span></span></li><li class=\"TitleA\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\">Assist with firewall configuration, network access controls, and cybersecurity monitoring platforms.</span></span></span></li><li class=\"TitleA\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\">Maintain endpoint management and patch management systems including deployment of software updates.</span></span></span></li><li class=\"TitleA\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\">Provide advanced troubleshooting for escalated hardware, software, network, and infrastructure issues.</span></span></span></li><li class=\"TitleA\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\">Work directly with vendors and service providers to resolve technical issues affecting county operations.</span></span></span></li><li class=\"TitleA\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\">Assist with deployment and integration of new technology systems across county departments. </span></span></span></li><li class=\"TitleA\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\">Maintain technical documentation related to systems, network configurations, and troubleshooting procedures.</span></span></span></li><li class=\"TitleA\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\">Respond to after-hours maintenance or emergency support activities as required.</span></span></span></li><li class=\"TitleA\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\">Perform additional duties as assigned by the IT Director.</span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"background:#cccccc;\"><span><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">KNOWLEDGE REQUIRED BY THE POSITION</span></span></span></span></span></span><ul><li style=\"margin-left:26px;text-align:justify;\"><span style=\"font-size:12pt;\"><span><span><span style=\"font-family:'Times New Roman', serif;\">Knowledge of Windows desktop and Windows Server environments.</span></span></span></span></li><li style=\"margin-left:26px;text-align:justify;\"><span style=\"font-size:12pt;\"><span><span><span style=\"font-family:'Times New Roman', serif;\">Knowledge of Active Directory administration, DNS, routing, and network connectivity concepts.</span></span></span></span></li><li style=\"margin-left:26px;text-align:justify;\"><span style=\"font-size:12pt;\"><span><span><span style=\"font-family:'Times New Roman', serif;\">Knowledge of firewall platforms, endpoint security systems, and patch management tools.</span></span></span></span></li><li style=\"margin-left:26px;text-align:justify;\"><span style=\"font-size:12pt;\"><span><span><span style=\"font-family:'Times New Roman', serif;\">Knowledge of Microsoft 365 cloud services and identity systems.</span></span></span></span></li><li style=\"margin-left:26px;text-align:justify;\"><span style=\"font-size:12pt;\"><span><span><span style=\"font-family:'Times New Roman', serif;\">Skill in troubleshooting workstations, servers, network, and infrastructure-related issues.</span></span></span></span></li><li style=\"margin-left:26px;text-align:justify;\"><span style=\"font-size:12pt;\"><span><span><span style=\"font-family:'Times New Roman', serif;\">Skill in oral and written communication.</span></span></span></span></li><li style=\"margin-left:26px;text-align:justify;\"><span style=\"font-size:12pt;\"><span><span><span style=\"font-family:'Times New Roman', serif;\">Ability to diagnose and resolve complex technical issues independently.</span></span></span></span></li><li style=\"margin-left:26px;text-align:justify;\"><span style=\"font-size:12pt;\"><span><span><span style=\"font-family:'Times New Roman', serif;\">Ability to manage multiple priorities in a fast-paced operational environment.</span></span></span></span></li><li style=\"margin-left:26px;text-align:justify;\"><span style=\"font-size:12pt;\"><span><span><span style=\"font-family:'Times New Roman', serif;\">Ability to work collaboratively with county departments, vendors, and technical partners</span></span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"background:#cccccc;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">SUPERVISORY CONTROLS</span></span></span></span></span><br><br><span style=\"font-size:12pt;\"><span><span><span style=\"font-family:'Times New Roman', serif;\">The IT Director assigns work in terms of general objectives and priorities. The Senior IT Technician is expected to independently diagnose issues, prioritize workload, and complete assigned work with limited supervision.</span></span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"background:#cccccc;\"><span><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">GUIDELINES</span></span></span></span></span></span><br><br><span style=\"font-size:12pt;\"><span><span><span style=\"font-family:'Times New Roman', serif;\">Guidelines include county policies and procedures, CJIS security requirements, cybersecurity best practices, vendor documentation, and standard IT operational procedures. Independent judgment is required in troubleshooting and applying technical solutions.</span></span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"background:#cccccc;\"><span><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">COMPLEXITY/SCOPE OF WORK</span></span></span></span></span></span><ul><li style=\"margin-left:32px;text-align:justify;\"><span style=\"font-size:12pt;\"><span><span><span style=\"font-family:'Times New Roman', serif;\">The work consists of varied infrastructure, networking, cybersecurity, and systems support duties requiring troubleshooting, analysis, and independent technical judgment.</span></span></span></span></li><li style=\"margin-left:32px;text-align:justify;\"><span style=\"font-size:12pt;\"><span><span><span style=\"font-family:'Times New Roman', serif;\">The purpose of this position is to support reliable, secure, and efficient operation of county technology systems across multiple departments and facilities.</span></span></span></span></li></ul><div style=\"margin-left:32px;text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"background:#cccccc;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">CONTACTS</span></span></span></span></span></div><ul><li style=\"margin-left:32px;text-align:justify;\"><span style=\"font-family:'Times New Roman', serif;font-size:12pt;text-align:justify;\">Contacts are typically with county employees, department heads, vendors, contractors, public safety personnel, and external technology service providers.</span></li><li style=\"margin-left:32px;text-align:justify;\"><span style=\"font-size:12pt;\"><span><span><span style=\"font-family:'Times New Roman', serif;\">Contacts are typically used to exchange information, resolve technical issues, coordinate projects, and provide technical support services.</span></span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"background:#d9d9d9;\"><span><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">PHYSICAL DEMANDS/ WORK ENVIRONMENT</span></span></span></span></span></span><ul><li style=\"margin-left:26px;text-align:justify;\"><span style=\"font-size:12pt;\"><span><span><span style=\"font-family:'Times New Roman', serif;\">Employee may be required to sit, stand, walk, bend, lift equipment, and work around computer/server/network equipment.</span></span></span></span></li><li style=\"margin-left:26px;text-align:justify;\"><span style=\"font-size:12pt;\"><span><span><span style=\"font-family:'Times New Roman', serif;\">Work is performed in offices, server rooms, and field environments across county facilities.</span></span></span></span></li><li style=\"margin-left:26px;text-align:justify;\"><span style=\"font-size:12pt;\"><span><span><span style=\"font-family:'Times New Roman', serif;\">Occasional after-hours work may be required to support critical systems, maintenance activities, or emergency response operations.</span></span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"background:#cccccc;\"><span><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">SUPERVISORY AND MANAGEMENT RESPONSIBILITY</span></span></span></span></span></span><br><br><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\">This position does not directly supervise employees.</span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"background:#d9d9d9;\"><span><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">MINIMUM QUALIFICATION</span></span></span></span></span></span><ul><li><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\">Associate degree or equivalent experience. </span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\">Minimum of three (3) years of IT support, systems administration, or network support experience.</span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\">Experience supporting Windows desktop environment.</span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\">Basic understanding of networking concepts including DNS, routing, and network connectivity. </span></span></span></li></ul>",
"description_text": "Meade County\n Senior IT Technician\n Senior IT Technician\n Department: IT\nPosting Type: Open Announcement\nClosing Date: Open Until Filled\nStarting Wage: $30.57/hour - Non-Exempt\n Wage Grade 18\n Full Time Position with Benefit Package\n JOB SUMMARY\n The Senior IT Technician (Infrastructure / Network Support) provides advanced technical support for the county’s information technology infrastructure and serves as a technical escalation point for complex infrastructure and operational technology issues. This position assists in maintaining the stability, security, reliability, and performance of the county’s servers, network systems, and cybersecurity platforms while supporting end-user operations across county departments.\n The Senior IT Technician works closely with the IT Director to maintain infrastructure systems, troubleshoot network and connectivity issues, implement cybersecurity controls, and support technology improvement projects that enhance county operations.\n This role serves as a technical resource for infrastructure reliability and assists with maintaining secure and stable network, server, and cloud environments supporting county operations.\n MAJOR DUTIES\n Assist with administration and maintenance of Windows Server and virtual environments.\n Maintain and support Active Directory services including user accounts, group policies, and access controls.\n Troubleshoot network connectivity issues involving switches, wireless networks, VPN connectivity, DNS, and routing.\n Assist with firewall configuration, network access controls, and cybersecurity monitoring platforms.\n Maintain endpoint management and patch management systems including deployment of software updates.\n Provide advanced troubleshooting for escalated hardware, software, network, and infrastructure issues.\n Work directly with vendors and service providers to resolve technical issues affecting county operations.\n Assist with deployment and integration of new technology systems across county departments.\n Maintain technical documentation related to systems, network configurations, and troubleshooting procedures.\n Respond to after-hours maintenance or emergency support activities as required.\n Perform additional duties as assigned by the IT Director.\n KNOWLEDGE REQUIRED BY THE POSITION Knowledge of Windows desktop and Windows Server environments.\n Knowledge of Active Directory administration, DNS, routing, and network connectivity concepts.\n Knowledge of firewall platforms, endpoint security systems, and patch management tools.\n Knowledge of Microsoft 365 cloud services and identity systems.\n Skill in troubleshooting workstations, servers, network, and infrastructure-related issues.\n Skill in oral and written communication.\n Ability to diagnose and resolve complex technical issues independently.\n Ability to manage multiple priorities in a fast-paced operational environment.\n Ability to work collaboratively with county departments, vendors, and technical partners\n SUPERVISORY CONTROLS\n The IT Director assigns work in terms of general objectives and priorities. The Senior IT Technician is expected to independently diagnose issues, prioritize workload, and complete assigned work with limited supervision.\n GUIDELINES\n Guidelines include county policies and procedures, CJIS security requirements, cybersecurity best practices, vendor documentation, and standard IT operational procedures. Independent judgment is required in troubleshooting and applying technical solutions.\n COMPLEXITY/SCOPE OF WORK The work consists of varied infrastructure, networking, cybersecurity, and systems support duties requiring troubleshooting, analysis, and independent technical judgment.\n The purpose of this position is to support reliable, secure, and efficient operation of county technology systems across multiple departments and facilities.\n CONTACTS\n Contacts are typically with county employees, department heads, vendors, contractors, public safety personnel, and external technology service providers.\n Contacts are typically used to exchange information, resolve technical issues, coordinate projects, and provide technical support services.\n PHYSICAL DEMANDS/ WORK ENVIRONMENT Employee may be required to sit, stand, walk, bend, lift equipment, and work around computer/server/network equipment.\n Work is performed in offices, server rooms, and field environments across county facilities.\n Occasional after-hours work may be required to support critical systems, maintenance activities, or emergency response operations.\n SUPERVISORY AND MANAGEMENT RESPONSIBILITY\n This position does not directly supervise employees.\n MINIMUM QUALIFICATION Associate degree or equivalent experience.\n Minimum of three (3) years of IT support, systems administration, or network support experience.\n Experience supporting Windows desktop environment.\n Basic understanding of networking concepts including DNS, routing, and network connectivity.",
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"description": "<p style=\"text-align:center;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:32pt;\">Meade County</span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:16pt;\">Senior IT Technician </span></b><span style=\"font-size:14pt;\"> </span></span></span></p><p><span style=\"font-family:Arial, Helvetica, sans-serif;\"><font color=\"#000000\"><span style=\"font-size:14.6667px;\"><strong><span style=\"font-size:18px;\">Senior IT Technician</span></strong></span></font></span></p><p><span style=\"font-family:Arial, Helvetica, sans-serif;\"><font color=\"#000000\"><span style=\"font-size:14.6667px;\"><span style=\"font-size:12px;\">Department: IT<br>Posting Type: Open Announcement<br>Closing Date: Open Until Filled<br>Starting Wage: $30.57/hour - Non-Exempt<br> Wage Grade 18<br> Full Time Position with Benefit Package</span></span></font></span><br> </p><p class=\"TitleA\"><span style=\"font-size:12pt;\"><span style=\"background:#cccccc;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">JOB SUMMARY</span></span></span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">The Senior IT Technician (Infrastructure / Network Support) provides advanced technical support for the county’s information technology infrastructure and serves as a technical escalation point for complex infrastructure and operational technology issues. This position assists in maintaining the <b>stability, security, reliability, and performance</b> of the county’s servers, network systems, and cybersecurity platforms while supporting end-user operations across county departments.</span></span><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">The Senior IT Technician works closely with the IT Director to maintain infrastructure systems, troubleshoot network and connectivity issues, implement cybersecurity controls, and support technology improvement projects that enhance county operations.</span></span><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">This role serves as a technical resource for infrastructure reliability and assists with maintaining secure and stable <b>network, server, and cloud environments</b> supporting county operations.</span></span><br><br><span style=\"font-size:12pt;\"><span style=\"background:#cccccc;\"><span><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">MAJOR DUTIES</span></span></span></span></span></span></p><ul><li class=\"TitleA\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\">Assist with administration and maintenance of Windows Server and virtual environments.</span></span></span></li><li class=\"TitleA\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\">Maintain and support Active Directory services including user accounts, group policies, and access controls.</span></span></span></li><li class=\"TitleA\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\">Troubleshoot network connectivity issues involving switches, wireless networks, VPN connectivity, DNS, and routing.</span></span></span></li><li class=\"TitleA\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\">Assist with firewall configuration, network access controls, and cybersecurity monitoring platforms.</span></span></span></li><li class=\"TitleA\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\">Maintain endpoint management and patch management systems including deployment of software updates.</span></span></span></li><li class=\"TitleA\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\">Provide advanced troubleshooting for escalated hardware, software, network, and infrastructure issues.</span></span></span></li><li class=\"TitleA\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\">Work directly with vendors and service providers to resolve technical issues affecting county operations.</span></span></span></li><li class=\"TitleA\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\">Assist with deployment and integration of new technology systems across county departments. </span></span></span></li><li class=\"TitleA\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\">Maintain technical documentation related to systems, network configurations, and troubleshooting procedures.</span></span></span></li><li class=\"TitleA\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\">Respond to after-hours maintenance or emergency support activities as required.</span></span></span></li><li class=\"TitleA\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\">Perform additional duties as assigned by the IT Director.</span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"background:#cccccc;\"><span><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">KNOWLEDGE REQUIRED BY THE POSITION</span></span></span></span></span></span><ul><li style=\"margin-left:26px;text-align:justify;\"><span style=\"font-size:12pt;\"><span><span><span style=\"font-family:'Times New Roman', serif;\">Knowledge of Windows desktop and Windows Server environments.</span></span></span></span></li><li style=\"margin-left:26px;text-align:justify;\"><span style=\"font-size:12pt;\"><span><span><span style=\"font-family:'Times New Roman', serif;\">Knowledge of Active Directory administration, DNS, routing, and network connectivity concepts.</span></span></span></span></li><li style=\"margin-left:26px;text-align:justify;\"><span style=\"font-size:12pt;\"><span><span><span style=\"font-family:'Times New Roman', serif;\">Knowledge of firewall platforms, endpoint security systems, and patch management tools.</span></span></span></span></li><li style=\"margin-left:26px;text-align:justify;\"><span style=\"font-size:12pt;\"><span><span><span style=\"font-family:'Times New Roman', serif;\">Knowledge of Microsoft 365 cloud services and identity systems.</span></span></span></span></li><li style=\"margin-left:26px;text-align:justify;\"><span style=\"font-size:12pt;\"><span><span><span style=\"font-family:'Times New Roman', serif;\">Skill in troubleshooting workstations, servers, network, and infrastructure-related issues.</span></span></span></span></li><li style=\"margin-left:26px;text-align:justify;\"><span style=\"font-size:12pt;\"><span><span><span style=\"font-family:'Times New Roman', serif;\">Skill in oral and written communication.</span></span></span></span></li><li style=\"margin-left:26px;text-align:justify;\"><span style=\"font-size:12pt;\"><span><span><span style=\"font-family:'Times New Roman', serif;\">Ability to diagnose and resolve complex technical issues independently.</span></span></span></span></li><li style=\"margin-left:26px;text-align:justify;\"><span style=\"font-size:12pt;\"><span><span><span style=\"font-family:'Times New Roman', serif;\">Ability to manage multiple priorities in a fast-paced operational environment.</span></span></span></span></li><li style=\"margin-left:26px;text-align:justify;\"><span style=\"font-size:12pt;\"><span><span><span style=\"font-family:'Times New Roman', serif;\">Ability to work collaboratively with county departments, vendors, and technical partners</span></span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"background:#cccccc;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">SUPERVISORY CONTROLS</span></span></span></span></span><br><br><span style=\"font-size:12pt;\"><span><span><span style=\"font-family:'Times New Roman', serif;\">The IT Director assigns work in terms of general objectives and priorities. The Senior IT Technician is expected to independently diagnose issues, prioritize workload, and complete assigned work with limited supervision.</span></span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"background:#cccccc;\"><span><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">GUIDELINES</span></span></span></span></span></span><br><br><span style=\"font-size:12pt;\"><span><span><span style=\"font-family:'Times New Roman', serif;\">Guidelines include county policies and procedures, CJIS security requirements, cybersecurity best practices, vendor documentation, and standard IT operational procedures. Independent judgment is required in troubleshooting and applying technical solutions.</span></span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"background:#cccccc;\"><span><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">COMPLEXITY/SCOPE OF WORK</span></span></span></span></span></span><ul><li style=\"margin-left:32px;text-align:justify;\"><span style=\"font-size:12pt;\"><span><span><span style=\"font-family:'Times New Roman', serif;\">The work consists of varied infrastructure, networking, cybersecurity, and systems support duties requiring troubleshooting, analysis, and independent technical judgment.</span></span></span></span></li><li style=\"margin-left:32px;text-align:justify;\"><span style=\"font-size:12pt;\"><span><span><span style=\"font-family:'Times New Roman', serif;\">The purpose of this position is to support reliable, secure, and efficient operation of county technology systems across multiple departments and facilities.</span></span></span></span></li></ul><div style=\"margin-left:32px;text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"background:#cccccc;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">CONTACTS</span></span></span></span></span></div><ul><li style=\"margin-left:32px;text-align:justify;\"><span style=\"font-family:'Times New Roman', serif;font-size:12pt;text-align:justify;\">Contacts are typically with county employees, department heads, vendors, contractors, public safety personnel, and external technology service providers.</span></li><li style=\"margin-left:32px;text-align:justify;\"><span style=\"font-size:12pt;\"><span><span><span style=\"font-family:'Times New Roman', serif;\">Contacts are typically used to exchange information, resolve technical issues, coordinate projects, and provide technical support services.</span></span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"background:#d9d9d9;\"><span><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">PHYSICAL DEMANDS/ WORK ENVIRONMENT</span></span></span></span></span></span><ul><li style=\"margin-left:26px;text-align:justify;\"><span style=\"font-size:12pt;\"><span><span><span style=\"font-family:'Times New Roman', serif;\">Employee may be required to sit, stand, walk, bend, lift equipment, and work around computer/server/network equipment.</span></span></span></span></li><li style=\"margin-left:26px;text-align:justify;\"><span style=\"font-size:12pt;\"><span><span><span style=\"font-family:'Times New Roman', serif;\">Work is performed in offices, server rooms, and field environments across county facilities.</span></span></span></span></li><li style=\"margin-left:26px;text-align:justify;\"><span style=\"font-size:12pt;\"><span><span><span style=\"font-family:'Times New Roman', serif;\">Occasional after-hours work may be required to support critical systems, maintenance activities, or emergency response operations.</span></span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"background:#cccccc;\"><span><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">SUPERVISORY AND MANAGEMENT RESPONSIBILITY</span></span></span></span></span></span><br><br><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\">This position does not directly supervise employees.</span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"background:#d9d9d9;\"><span><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">MINIMUM QUALIFICATION</span></span></span></span></span></span><ul><li><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\">Associate degree or equivalent experience. </span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\">Minimum of three (3) years of IT support, systems administration, or network support experience.</span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\">Experience supporting Windows desktop environment.</span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\">Basic understanding of networking concepts including DNS, routing, and network connectivity. </span></span></span></li></ul>",
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"postalCode": "57785",
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"validThrough": "2026-08-11",
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