Home › Companies › Fa Evwo Saasfaprod1 Fa Ocs Oraclecloud Com CX 3 › Regional Operations Manager, Washington
Regional Operations Manager, Washington
Fa Evwo Saasfaprod1 Fa Ocs Oraclecloud Com CX 3 · United States; Kent, Kent, WA, US; Rochester, Rochester, WA, US · On Site · Active · $160,000–$170,000 / year · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Fa Evwo Saasfaprod1 Fa Ocs Oraclecloud Com CX 3 |
| Title | Regional Operations Manager, Washington |
| Normalized title | - |
| Department / team | Management |
| Location | United States |
| Work model | On Site |
| Employment type | Full Time |
| Salary | $160,000–$170,000 / year |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-06-05 / 2026-06-06 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Fa Evwo Saasfaprod1 Fa Ocs Oraclecloud Com CX 3. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| Department jobs | Active postings in Management. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Fa Evwo Saasfaprod1 Fa Ocs Oraclecloud Com CX 3 |
| Source | 2afc8e5c-b603-4b6a-b07d-3228468f72dc |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
The Regional Operations Manager provides oversight and leadership for the Parts and Service functions across multiple branch locations (Kent & Rochester, WA). This role is responsible for guiding and supporting Parts and Service Managers, at their designated branches. The Regional Operations Manager ensures budgets are met, revenue goals are achieved, inventories are managed effectively, and customer satisfaction remains high.
This position acts as a key link between the Vice President of Product Support (Operations) and local branch leadership, ensuring operational consistency, financial performance, and strategic alignment across the assigned territory.
Location : This position will be based in Kent, WA.
The annual salary range for this position is: $160,000 to $170,000 + bonus. This is an exempt position and is not eligible for overtime pay.
BENEFITS :
Medical, Dental, Vision, and Prescription Insurance Health Savings Account 401k/Roth Retirement Savings Plan with Company Match Participation in Annual Profit-Sharing Plan Paid Time Off (Vacation, Sick, Holiday, Bereavement & Parental Leave) Gym Membership Reimbursement Program Family Scholarship Program Employee Assistance Program Virtual Mental Health & Tele Medicine Benefit Company Paid Life Insurance & Disability Benefits Additional Supplemental Insurance (Term Life, Accident & Critical Illness and Voluntary Vision)
Modern Machinery is an Equal Opportunity Employer
Responsibilities
Demonstrate Modern Machinery’s core values and promote the mission and vision of the company. Follow all company policies, processes, procedures. Exercise safe work practices to contribute to the achievement of the company’s safety goals. Provide leadership, guidance, and accountability to Branch Operations (Parts and Service) Managers at designated branch locations. Ensure consistent execution of company-wide standards, processes, and best practices in service and parts operations. Support Service Managers in managing work order flow, shop and field service productivity, and the Parts Manager with parts availability. Work with Parts and Service Managers to develop and manage annual parts and service budgets for each branch. Monitor financial performance, including parts sales, service labor, margins, and expense control. Drive revenue growth by identifying opportunities in service quotes, rebuilds, preventative maintenance, and aftermarket parts sales. Ensure effective inventory management practices, including proper stock levels, inventory turns, obsolescence control, and order accuracy. Review KPI performance (technician utilization, labor recovery, fill rate, inventory turns, customer satisfaction) and implement corrective actions when needed. Provide coaching, mentorship, and accountability for Parts and Service Managers. Support managers in handling employee relations issues, including performance management, conflict resolution, and workforce planning. Partner with the Corporate Training Group to ensure technicians and service personnel are trained in priority areas. Assist with succession planning and leadership development at the branch level. Support Managers in ensuring high levels of customer satisfaction. Assist with escalated customer concerns and resolve issues promptly. Build strong relationships with OEM partners to support warranty processing, technical support, and product support programs. Serve as a liaison between the Vice President of Product Support (Operations) and branch-level leadership. Communicate corporate initiatives, goals, and policies, ensuring branch-level alignment with company objectives. Provide feedback to executive leadership on operational challenges, market conditions, and opportunities for continuous improvement.
The duties described above are the general nature and levels of work performed and are not intended to be a complete comprehensive list of all the duties, activities, and responsibilities required of this position. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
Bachelor’s degree in business, operations, or related field preferred; equivalent experience considered. 8+ years of experience in product support, aftermarket operations, or branch management within the heavy equipment or related industry. 3–5 years of leadership experience overseeing multiple service or parts operations. Strong knowledge of equipment service operations and parts inventory control. Demonstrated success in managing budgets, analyzing financials, and driving revenue growth. Excellent leadership, communication, and coaching skills. Ability to handle employee relations issues with professionalism and fairness. Willingness to travel regularly across assigned branches.
Key Competencies:
Strong operational and financial acumen. Ability to balance oversight with empowering local branch leaders. Customer-focused mindset with strong problem-solving skills. Proven leadership and mentorship capabilities. Results-driven, with accountability for branch performance and continuous improvement.
Full job record
| Job ID | a66d41547557df3d5c800037c91f9112db131a91 |
| Org ID | 44d7c758-7055-43d9-abc8-e91b624916c2 |
| Source ID | 2afc8e5c-b603-4b6a-b07d-3228468f72dc |
| Board ID | 2afc8e5c-b603-4b6a-b07d-3228468f72dc |
| Provider | oracle_hcm |
| Provider Job Key | 230774 |
| Title | Regional Operations Manager, Washington |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | United States; Kent, Kent, WA, US; Rochester, Rochester, WA, US |
| Department | Management |
| Team | — |
| Employment Type | full_time |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | United States |
| Region | — |
| City | — |
| Salary Raw | salary range for this position is: $160,000 to $170,000 + bonus |
| Salary Min | 160,000 |
| Salary Max | 170,000 |
| Salary Currency | USD |
| Salary Period | year |
| Source URL | https://fa-evwo-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3/job/230774 |
| Apply URL | https://fa-evwo-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3/job/230774 |
| First Seen At | 2026-06-06 11:24:39Z |
| Last Seen At | 2026-06-06 19:44:49Z |
| Last Checked At | 2026-06-06 19:44:49Z |
| Last Changed At | 2026-06-06 11:24:39Z |
| Inactive At | — |
| Source Posted At | 2026-06-05 17:51:39Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=fa-evwo-saasfaprod1.fa.ocs.oraclecloud.com|CX_3/date=2026-06-06/2026-06-06T19-44-46-097Z-e1a8075bebb7d4590819afc95b5b0d8e1f42d9b2e5268906323789877639d00d.json |
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}Get this page with API
Rendered from the bluedoor Job Postings API. Reproduce it:
GET https://api.bluedoor.sh/job-postings/v1/jobs/a66d41547557df3d5c800037c91f9112db131a91?include=descriptionJSONGET https://api.bluedoor.sh/job-postings/v1/orgs/44d7c758-7055-43d9-abc8-e91b624916c2JSONGET https://api.bluedoor.sh/job-postings/v1/sources/2afc8e5c-b603-4b6a-b07d-3228468f72dcJSONGET https://api.bluedoor.sh/job-postings/v1/jobs/a66d41547557df3d5c800037c91f9112db131a91/eventsJSON