Medical Administrative Coordinator

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    "jobTitle": "Medical Administrative Coordinator",
    "location": "Exposition Park - Los Angeles, CA 90007",
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    "description": "<p>&nbsp;</p>\n\n<p><span style=\"font-family:Aptos,sans-serif\"><strong>ROLE SUMMARY </strong></span></p>\n\n<p><span style=\"font-family:Aptos,sans-serif\">Under the general supervision of the Director of Psychiatry, who oversees the Psychiatry Department, the Medical Administrative Coordinator provides administrative support to our Psychiatry Support Department. Incumbent will follow standard agency and department policies and procedures in performing tasks. </span></p>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-family:Aptos,sans-serif\"><strong>ESSENTIAL RESPONSIBILITES </strong></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:Muli\">Plans, directs, and coordinates daily psychiatric supportive services for clients and providers </span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:Muli\">Manages psychiatrist/psychiatric nurse practitioner schedules, monthly collaborative case conferences with divisions, and makes changes as requested. </span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:Muli\">Leads effort to ensure psychiatric psychoeducation around medication side-affects are conducted on a regular basis. </span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:Muli\">Provides administrative supervision and clerical/office oversight to the Medical Administrative Assistant. </span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:Muli\">Ensures client documents are provided to psychiatrists and other providers as requested. </span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:Muli\">Provides clients with basic technical support associated with tele-mental health services. </span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:Muli\">Ensures that daily appointment reminders are scheduled for clients through the electronic health records system and/or other reminder software (e.g., ReminderCall). </span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:Muli\">Instructs clients by phone, email, or in person on how to prepare for appointments. </span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:Muli\">Oversees initial contact with clients, ensuring clients receive appropriate documents needed for their visit type and ensuring completeness of documents. </span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:Muli\">Cancels or reschedules appointments when requested by psychiatrists. </span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:Muli\">Manages problems related to patient scheduling and office administration. </span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:Muli\">Works with Director and other senior management to ensure department operations meet organizational, performance, and budget objectives. </span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:Muli\">Oversees the process of linking clients to Non-Specialty Mental Health (NSMH) Meds Only services support following termination of Specialty Mental Health (SMH) services. </span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:Muli\">Takes lead role with tracking, requesting, coordinating authorizations for medication, medication management visits, and specialty consults </span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:Muli\">Applies skills and knowledge of all agency policies and procedures related to client contact and in the maintenance of strict confidentiality in compliance with the Health Insurance Portability and Accountability Act (HIPAA) regulations.</span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:Muli\">Assists prescribers and clients with ensuring that their medications have been approved (e.g., JV220s) and filled by the pharmacies. </span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:Muli\">Other duties as assigned. </span></span></li>\n</ul>\n\n<p style=\"margin-left:48px\">&nbsp;</p>\n\n<p><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:Muli\">REQUIRED QUALIFICATIONS </span></strong></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:Muli\">Minimum of a High School Diploma is required. A bachelor&#39;s degree from an accredited college or university is preferred. A minimum of two (2) years of experience in coordinating administrative offices in a medical setting is preferred. Background in behavioral healthcare preferred. Experience with Electronic Health Care Records, such as EXYM, highly preferred. Bilingual Spanish speaking ability is highly desired. </span></span></li>\n</ul>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-family:Muli\"><span style=\"color:black\"><strong>CONDITIONS OF EMPLOYMENT </strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Muli\"><span style=\"color:black\">Employee may be asked to participate in cross-training programs or pursue additional education or training when it is determined to be in the best interest of the agency by a member of management. Must have knowledge of community resources. Employee must have the ability to use a personal vehicle with the required insurance coverage to complete the essential duties of their job and conduct agency business. Employee must maintain a valid California driver&rsquo;s license and clean driving record that meets Wellnest&rsquo;s insurance carrier&rsquo;s criteria for liability coverage. In keeping with Company policy for all employees, the successful applicant must also complete a test for TB, and fingerprint clearance by the Department of Justice.</span></span></li>\n</ul>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-family:Muli\"><span style=\"color:black\"><strong>REASONING ABILITY </strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Muli\"><span style=\"color:black\">Ability to effectively present information and respond to questions from clients, office personnel, other employees and the general public. </span></span></li>\n\t<li><span style=\"font-family:Muli\"><span style=\"color:black\">Ability to read, analyze and interpret manual and office documents. </span></span></li>\n\t<li><span style=\"font-family:Muli\"><span style=\"color:black\">A strong commitment to advancing Wellnest&rsquo;s mission. </span></span></li>\n\t<li><span style=\"font-family:Muli\"><span style=\"color:black\">Exemplify superior organizational skills and an ability to effectively manage multiple priorities simultaneously. </span></span></li>\n\t<li><span style=\"font-family:Muli\"><span style=\"color:black\">Excellent time management and organizational skills with ability to multi-task and prioritize work. </span></span></li>\n\t<li><span style=\"font-family:Muli\"><span style=\"color:black\">Familiarity with HIPAA regulations. </span></span></li>\n\t<li><span style=\"font-family:Muli\"><span style=\"color:black\">Ability to work independently and exercise sound judgment and discretion. </span></span></li>\n\t<li><span style=\"font-family:Muli\"><span style=\"color:black\">Ability to maintain a high level of ethical and professional standards in accordance with agency and community policy. </span></span></li>\n\t<li><span style=\"font-family:Muli\"><span style=\"color:black\">Excellent communication skills with an ability to speak with tact, clearly and persuasively. </span></span></li>\n\t<li><span style=\"font-family:Muli\"><span style=\"color:black\">Demonstrate an ability to manage difficult or emotional situations. </span></span></li>\n\t<li><span style=\"font-family:Muli\"><span style=\"color:black\">Strong interpersonal skills and ability to build and cultivate relationships to work effectively with a variety of stakeholders. </span></span></li>\n\t<li><span style=\"font-family:Muli\"><span style=\"color:black\">Develop, implement, and improve the foundation policy, protocols, and procedures. </span></span></li>\n\t<li><span style=\"font-family:Muli\"><span style=\"color:black\">Develop cooperation between departments, physicians, and other working personnel. </span></span></li>\n\t<li><span style=\"font-family:Muli\"><span style=\"color:black\">Evaluate of the quality of care. </span></span></li>\n\t<li><span style=\"font-family:Muli\"><span style=\"color:black\">Develop a continuous quality improvement program, including a plan and a timetable to assess the efficiency of corrective measures. </span></span></li>\n\t<li><span style=\"font-family:Muli\"><span style=\"color:black\">Skilled in engaging and working with diverse individuals and groups to accomplish established goals. </span></span></li>\n\t<li><span style=\"font-family:Muli\"><span style=\"color:black\">Advanced proficiency with Microsoft Office suite (i.e., MS Word, Excel, PPT, and Outlook). General ability to adapt to new technology systems and applications. </span></span></li>\n\t<li><span style=\"font-family:Muli\"><span style=\"color:black\">Ability to thrive in a fast-paced and client-oriented environment. </span></span></li>\n</ul>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-family:Muli\"><span style=\"color:black\"><strong>PHYSICAL DEMANDS </strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Muli\"><span style=\"color:black\">Ability to talk or hear in order to give and receive information and instructions. </span></span></li>\n\t<li><span style=\"font-family:Muli\"><span style=\"color:black\">Ability to stand, walk, sit, use hands to finger, handle or feel objects, tools or controls </span></span></li>\n\t<li><span style=\"font-family:Muli\"><span style=\"color:black\">Ability to reach with hands and arms. </span></span></li>\n\t<li><span style=\"font-family:Muli\"><span style=\"color:black\">Ability to use computer keyboard up to 25% of the day. </span></span></li>\n\t<li><span style=\"font-family:Muli\"><span style=\"color:black\">Visual acuity, ability to adjust focus and peripheral vision for work on a laptop or other computer equipment. </span></span></li>\n\t<li><span style=\"font-family:Muli\"><span style=\"color:black\">Lift and/or move up to 10 pounds. </span></span></li>\n\t<li><span style=\"font-family:Muli\"><span style=\"color:black\">Computer literate (basic working knowledge of Microsoft WORD, Excel, and Outlook) and data/electronic records program currently in use. </span></span></li>\n\t<li><span style=\"font-family:Muli\"><span style=\"color:black\">Able to use telephone, office copier, calculator, fax machine, computer printer and scanner, or other equipment as required. </span></span></li>\n</ul>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-family:Muli\"><span style=\"color:black\">This description is only intended to illustrate the duties, responsibilities and requirements for it. It is not intended, nor should it be interpreted to describe each and every duty the employee may be required to perform.</span></span></p>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-family:Muli\"><span style=\"color:black\">Wellnest does not discriminate against any client, parent/guardian, employee or community member on the basis of actual or perceived ancestry, age, color, disability, gender, gender identity, gender expression, nationality, race or ethnicity, religion, sex, sexual orientation, or association with a person or group with one or more of these actual or perceived characteristics.</span></span></p>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-family:Muli\"><span style=\"color:black\"><strong>Due to restrictions from DHCS, Wellnest, as a health care provider, is unable to employ anyone on a DHCS exclusionary list or database. Applicants will be asked to confirm within the application process whether they are subject to an exclusion.</strong></span></span></p>\n",
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Incumbent will follow standard agency and department policies and procedures in performing tasks. \\n\\n&nbsp;\\n\\nESSENTIAL RESPONSIBILITES \\n\\n\\n\\tPlans, directs, and coordinates daily psychiatric supportive services for clients and providers \\n\\tManages psychiatrist/psychiatric nurse practitioner schedules, monthly collaborative case conferences with divisions, and makes changes as requested. \\n\\tLeads effort to ensure psychiatric psychoeducation around medication side-affects are conducted on a regular basis. \\n\\tProvides administrative supervision and clerical/office oversight to the Medical Administrative Assistant. \\n\\tEnsures client documents are provided to psychiatrists and other providers as requested. \\n\\tProvides clients with basic technical support associated with tele-mental health services. \\n\\tEnsures that daily appointment reminders are scheduled for clients through the electronic health records system and/or other reminder software (e.g., ReminderCall). \\n\\tInstructs clients by phone, email, or in person on how to prepare for appointments. \\n\\tOversees initial contact with clients, ensuring clients receive appropriate documents needed for their visit type and ensuring completeness of documents. \\n\\tCancels or reschedules appointments when requested by psychiatrists. \\n\\tManages problems related to patient scheduling and office administration. \\n\\tWorks with Director and other senior management to ensure department operations meet organizational, performance, and budget objectives. \\n\\tOversees the process of linking clients to Non-Specialty Mental Health (NSMH) Meds Only services support following termination of Specialty Mental Health (SMH) services. \\n\\tTakes lead role with tracking, requesting, coordinating authorizations for medication, medication management visits, and specialty consults \\n\\tApplies skills and knowledge of all agency policies and procedures related to client contact and in the maintenance of strict confidentiality in compliance with the Health Insurance Portability and Accountability Act (HIPAA) regulations.\\n\\tAssists prescribers and clients with ensuring that their medications have been approved (e.g., JV220s) and filled by the pharmacies. \\n\\tOther duties as assigned. \\n\\n\\n&nbsp;\\n\\nREQUIRED QUALIFICATIONS \\n\\n\\n\\tMinimum of a High School Diploma is required. 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Employee must maintain a valid California driver&rsquo;s license and clean driving record that meets Wellnest&rsquo;s insurance carrier&rsquo;s criteria for liability coverage. In keeping with Company policy for all employees, the successful applicant must also complete a test for TB, and fingerprint clearance by the Department of Justice.\\n\\n\\n&nbsp;\\n\\nREASONING ABILITY \\n\\n\\n\\tAbility to effectively present information and respond to questions from clients, office personnel, other employees and the general public. \\n\\tAbility to read, analyze and interpret manual and office documents. \\n\\tA strong commitment to advancing Wellnest&rsquo;s mission. \\n\\tExemplify superior organizational skills and an ability to effectively manage multiple priorities simultaneously. \\n\\tExcellent time management and organizational skills with ability to multi-task and prioritize work. \\n\\tFamiliarity with HIPAA regulations. \\n\\tAbility to work independently and exercise sound judgment and discretion. \\n\\tAbility to maintain a high level of ethical and professional standards in accordance with agency and community policy. \\n\\tExcellent communication skills with an ability to speak with tact, clearly and persuasively. \\n\\tDemonstrate an ability to manage difficult or emotional situations. \\n\\tStrong interpersonal skills and ability to build and cultivate relationships to work effectively with a variety of stakeholders. \\n\\tDevelop, implement, and improve the foundation policy, protocols, and procedures. \\n\\tDevelop cooperation between departments, physicians, and other working personnel. \\n\\tEvaluate of the quality of care. \\n\\tDevelop a continuous quality improvement program, including a plan and a timetable to assess the efficiency of corrective measures. \\n\\tSkilled in engaging and working with diverse individuals and groups to accomplish established goals. \\n\\tAdvanced proficiency with Microsoft Office suite (i.e., MS Word, Excel, PPT, and Outlook). General ability to adapt to new technology systems and applications. \\n\\tAbility to thrive in a fast-paced and client-oriented environment. \\n\\n\\n&nbsp;\\n\\nPHYSICAL DEMANDS \\n\\n\\n\\tAbility to talk or hear in order to give and receive information and instructions. \\n\\tAbility to stand, walk, sit, use hands to finger, handle or feel objects, tools or controls \\n\\tAbility to reach with hands and arms. \\n\\tAbility to use computer keyboard up to 25% of the day. \\n\\tVisual acuity, ability to adjust focus and peripheral vision for work on a laptop or other computer equipment. \\n\\tLift and/or move up to 10 pounds. \\n\\tComputer literate (basic working knowledge of Microsoft WORD, Excel, and Outlook) and data/electronic records program currently in use. \\n\\tAble to use telephone, office copier, calculator, fax machine, computer printer and scanner, or other equipment as required. \\n\\n\\n&nbsp;\\n\\nThis description is only intended to illustrate the duties, responsibilities and requirements for it. It is not intended, nor should it be interpreted to describe each and every duty the employee may be required to perform.\\n\\n&nbsp;\\n\\nWellnest does not discriminate against any client, parent/guardian, employee or community member on the basis of actual or perceived ancestry, age, color, disability, gender, gender identity, gender expression, nationality, race or ethnicity, religion, sex, sexual orientation, or association with a person or group with one or more of these actual or perceived characteristics.\\n\\n&nbsp;\\n\\nDue to restrictions from DHCS, Wellnest, as a health care provider, is unable to employ anyone on a DHCS exclusionary list or database. Applicants will be asked to confirm within the application process whether they are subject to an exclusion.\\nQualifications\",\"responsibilities\":\"&nbsp;\\n\\nROLE SUMMARY \\n\\nUnder the general supervision of the Director of Psychiatry, who oversees the Psychiatry Department, the Medical Administrative Coordinator provides administrative support to our Psychiatry Support Department. Incumbent will follow standard agency and department policies and procedures in performing tasks. \\n\\n&nbsp;\\n\\nESSENTIAL RESPONSIBILITES \\n\\n\\n\\tPlans, directs, and coordinates daily psychiatric supportive services for clients and providers \\n\\tManages psychiatrist/psychiatric nurse practitioner schedules, monthly collaborative case conferences with divisions, and makes changes as requested. \\n\\tLeads effort to ensure psychiatric psychoeducation around medication side-affects are conducted on a regular basis. \\n\\tProvides administrative supervision and clerical/office oversight to the Medical Administrative Assistant. \\n\\tEnsures client documents are provided to psychiatrists and other providers as requested. \\n\\tProvides clients with basic technical support associated with tele-mental health services. \\n\\tEnsures that daily appointment reminders are scheduled for clients through the electronic health records system and/or other reminder software (e.g., ReminderCall). \\n\\tInstructs clients by phone, email, or in person on how to prepare for appointments. \\n\\tOversees initial contact with clients, ensuring clients receive appropriate documents needed for their visit type and ensuring completeness of documents. \\n\\tCancels or reschedules appointments when requested by psychiatrists. \\n\\tManages problems related to patient scheduling and office administration. \\n\\tWorks with Director and other senior management to ensure department operations meet organizational, performance, and budget objectives. \\n\\tOversees the process of linking clients to Non-Specialty Mental Health (NSMH) Meds Only services support following termination of Specialty Mental Health (SMH) services. \\n\\tTakes lead role with tracking, requesting, coordinating authorizations for medication, medication management visits, and specialty consults \\n\\tApplies skills and knowledge of all agency policies and procedures related to client contact and in the maintenance of strict confidentiality in compliance with the Health Insurance Portability and Accountability Act (HIPAA) regulations.\\n\\tAssists prescribers and clients with ensuring that their medications have been approved (e.g., JV220s) and filled by the pharmacies. \\n\\tOther duties as assigned. \\n\\n\\n&nbsp;\\n\\nREQUIRED QUALIFICATIONS \\n\\n\\n\\tMinimum of a High School Diploma is required. 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Employee must maintain a valid California driver&rsquo;s license and clean driving record that meets Wellnest&rsquo;s insurance carrier&rsquo;s criteria for liability coverage. In keeping with Company policy for all employees, the successful applicant must also complete a test for TB, and fingerprint clearance by the Department of Justice.\\n\\n\\n&nbsp;\\n\\nREASONING ABILITY \\n\\n\\n\\tAbility to effectively present information and respond to questions from clients, office personnel, other employees and the general public. \\n\\tAbility to read, analyze and interpret manual and office documents. \\n\\tA strong commitment to advancing Wellnest&rsquo;s mission. \\n\\tExemplify superior organizational skills and an ability to effectively manage multiple priorities simultaneously. \\n\\tExcellent time management and organizational skills with ability to multi-task and prioritize work. \\n\\tFamiliarity with HIPAA regulations. \\n\\tAbility to work independently and exercise sound judgment and discretion. \\n\\tAbility to maintain a high level of ethical and professional standards in accordance with agency and community policy. \\n\\tExcellent communication skills with an ability to speak with tact, clearly and persuasively. \\n\\tDemonstrate an ability to manage difficult or emotional situations. \\n\\tStrong interpersonal skills and ability to build and cultivate relationships to work effectively with a variety of stakeholders. \\n\\tDevelop, implement, and improve the foundation policy, protocols, and procedures. \\n\\tDevelop cooperation between departments, physicians, and other working personnel. \\n\\tEvaluate of the quality of care. \\n\\tDevelop a continuous quality improvement program, including a plan and a timetable to assess the efficiency of corrective measures. \\n\\tSkilled in engaging and working with diverse individuals and groups to accomplish established goals. \\n\\tAdvanced proficiency with Microsoft Office suite (i.e., MS Word, Excel, PPT, and Outlook). General ability to adapt to new technology systems and applications. \\n\\tAbility to thrive in a fast-paced and client-oriented environment. \\n\\n\\n&nbsp;\\n\\nPHYSICAL DEMANDS \\n\\n\\n\\tAbility to talk or hear in order to give and receive information and instructions. \\n\\tAbility to stand, walk, sit, use hands to finger, handle or feel objects, tools or controls \\n\\tAbility to reach with hands and arms. \\n\\tAbility to use computer keyboard up to 25% of the day. \\n\\tVisual acuity, ability to adjust focus and peripheral vision for work on a laptop or other computer equipment. \\n\\tLift and/or move up to 10 pounds. \\n\\tComputer literate (basic working knowledge of Microsoft WORD, Excel, and Outlook) and data/electronic records program currently in use. \\n\\tAble to use telephone, office copier, calculator, fax machine, computer printer and scanner, or other equipment as required. \\n\\n\\n&nbsp;\\n\\nThis description is only intended to illustrate the duties, responsibilities and requirements for it. It is not intended, nor should it be interpreted to describe each and every duty the employee may be required to perform.\\n\\n&nbsp;\\n\\nWellnest does not discriminate against any client, parent/guardian, employee or community member on the basis of actual or perceived ancestry, age, color, disability, gender, gender identity, gender expression, nationality, race or ethnicity, religion, sex, sexual orientation, or association with a person or group with one or more of these actual or perceived characteristics.\\n\\n&nbsp;\\n\\nDue to restrictions from DHCS, Wellnest, as a health care provider, is unable to employ anyone on a DHCS exclusionary list or database. 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