Customs Brokerage Agent

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          "text": "<p><strong>Scope of Position:</strong>&#xa0;</p><p>Ensure the proper and timely movement and clearance of freight, while providing exceptional customer service within the Customs Brokerage department.&#xa0;</p><p><strong>Key Responsibilities:</strong></p><ul><li>Ensure smooth and timely shipment process flow</li><li>Ensure accurate and timely data entry into our operational system based on defined metrics</li><li>Track and trace shipments</li><li>Provide proactive and clear communication to internal and external customers</li><li>Ensure accurate and timely client billing, including dispute resolution</li><li>Understand customer expectation to ensure all the elements of the SOP and KPI’s are met</li><li>Ensure compliance to company policies and external regulations</li><li>Complete cross training in order to support team coverage&#xa0;</li><li>Professionally represent Expeditors to our customers, service providers, and government agencies</li></ul><p><strong>Expectations:</strong></p><ul><li>Continually identify areas to improve efficiency</li><li>Embrace and adopt technology to optimize their ability to complete their work</li><li>Achieve standard of 52 hours training per year, including all mandatory trainings</li><li>Drive and develop customer relationship in order to exceed their expectations</li><li>Have a sense of urgency, be willing to help by offering solutions</li></ul><p><strong>***MUST BE LOCAL***</strong></p>",
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          "text": "<p>“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder</p><p>We take care of our employees, and they take care of our customers!</p><p>Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.</p><p>Our Mission</p><p>We recruit, train, and retain the very best logistics and technical experts the world over.&#xa0;<strong>We love to promote from within</strong>&#xa0;- more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!</p><p><a href=\"http://www.expeditors.com/\" rel=\"noopener noreferrer\">www.expeditors.com</a></p>",
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