IT Help Desk Support

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          "text": "<p><strong><span>Job Title    :</span></strong><span> Technician, Information Systems /<strong><span>IT Help Desk Support</span></strong><br /> <strong><span>Location    :</span></strong> Woodland Hills , CA</span><span> </span><span>91367 <br /> <strong><span>Duration   : </span></strong><strong><span>One year project </span></strong></span></p><p><span>Job ID        : 14958</span></p><p><span>Pay rate an hour -18.00 an hour</span></p><p><span></span></p><p><strong><span>Qualifications:</span></strong></p><ul><li><strong><span>High School Diploma (or equivalent) with additional education preferred.</span></strong></li></ul><ul><li><strong><span>IT Help Desk Support experience (application &amp; hardware support). Technical Training &amp; Certifications: Client Certifications.</span></strong></li></ul><p><strong><span></span></strong></p><p><strong><span>Responsibilities:</span></strong></p><ul><li><strong><span>Daily support of network and workstation printers</span></strong></li></ul><ul><li><strong><span>Responds to customer support requests and ensures that they are resolved quickly, accurately, and professionally.</span></strong></li></ul><ul><li><strong><span>Escalates problems to a technician as necessary</span></strong></li></ul><ul><li><strong><span>Keeps the customer up to date on the progress of problem resolution</span></strong></li></ul><ul><li><strong><span>Provides end users with detailed remote access knowledge and documents complete trouble shooting information</span></strong></li></ul><ul><li><strong><span>Provides regular account updates, to include information on fleet status and performance, to the Printer Fleet Manager or Integrated Account Manager</span></strong></li></ul><ul><li><strong><span>Responsible for on-site hardware &amp; consumables inventory</span></strong></li></ul><ul><li><strong><span>Responsible for printer procurement as required by the customer</span></strong></li></ul><ul><li><strong><span>Responsible for printer hot swap inventory</span></strong></li></ul><ul><li><strong><span>Documents and reports all fleet meter reads Maintains printer fleet tools/databases.</span></strong></li><li><b>Thanks ,</b><b>Asma </b></li></ul>",
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        "companyDescription": {
          "text": "<p><span><strong><span><strong><strong>USTECH</strong></strong></span></strong></span><span> </span>is a global firm providing a wide-range of talent on-demand and total workforce solutions.<span> </span><br />Through the<span> </span><span><strong>USTECH</strong></span><span> </span>Talent Network of 100% company-owned and managed offices, we provide highly-skilled professionals whose education, skills and experience are vetted and matched to your unique hiring needs, work environment and company requirements.</p><p>Our 24x7 global service delivery drives time and cost out of any recruiting and staffing process (15-30% cost reduction in most cases) across all of our services and solutions, providing you with the talent you need on-demand � when, where and how you need it.<span> </span></p>",
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