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    "requisitionDescription": "<div><div><div><p style=\"margin-left:0in;\" data-pasted=\"true\"><strong>Job Title:</strong> Business Banking Specialist</p><p style=\"margin-left:0in;\"><strong>Job Purpose:&nbsp;</strong>Support implementation and maintenance of all Business Banking products and services across multiple partners and customers.</p><p style=\"margin-left:0in;\"><strong>Duties and Responsibilities:</strong></p><div style=\"margin-left:0in;\"><ul style=\"list-style-type: disc;\"><li style=\"margin-left:0in;\">Provide exceptional customer service to the institution&rsquo;s Business Banking customers as well as internal bank personnel.</li><li style=\"margin-left:0in;\">Demonstrate proficient knowledge of Business Banking services and educate customers on the features and benefits of each service.</li><li style=\"margin-left:0in;\">Complete necessary documentation, implementation on bank systems, and customer setup of Business Banking products and services.</li><li style=\"margin-left:0in;\">Respond professionally and accurately to customer service inquiries and concerns in a timely manner.</li><li style=\"margin-left:0in;\">Support the development and maintenance of proper procedures, policies, and systems to assure compliance and customer satisfaction with treasury products.</li><li style=\"margin-left:0in;\">Facilitate training opportunities for bank personnel to become more familiar and comfortable with Business Banking services.</li><li style=\"margin-left:0in;\">Stay abreast of current products, policies, technology, and industry trends.</li><li style=\"margin-left:0in;\">Travel as needed.</li><li style=\"margin-left:0in;\">Assist with Audits and Exams and Operational duties as needed.</li><li style=\"margin-left:0in;\">Other duties as assigned.</li></ul></div><p style=\"margin-left:.5in;\"><br></p><p style=\"margin-left:0in;\"><strong>Qualifications:</strong></p><div style=\"margin-left:0in;\"><ul style=\"list-style-type: disc;\"><li style=\"margin-left:0in;\">Bachelor&rsquo;s or Associate degree in business, finance or related degree; two years related experience and/or training; or equivalent combination of education and experience.&nbsp;</li><li style=\"margin-left:0in;\">Working knowledge of bank platforms, systems and products.</li><li style=\"margin-left:0in;\">Excellent organizational and time management skills.</li><li style=\"margin-left:0in;\">Exceptional verbal, written and interpersonal communication skills with the ability to instruct others, train personnel and write reports.</li><li style=\"margin-left:0in;\">Proficiency of Microsoft Office software (Excel, Word, PowerPoint)</li></ul></div><p style=\"margin-left:0in;\"><strong>Physical Requirements:</strong></p><div style=\"margin-left:0in;\"><ul style=\"list-style-type: disc;\"><li style=\"margin-left:0in;\">This position requires manual dexterity, the ability to lift files and open filing cabinets. This position requires bending, stooping or standing as necessary.</li><li style=\"margin-left:0in;\">Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.&nbsp;</li><li style=\"margin-left:0in;\">Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.</li><li style=\"margin-left:0in;\">Must be able to communicate clearly and effectively.&nbsp;</li></ul></div></div></div></div>\n",
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