Account Director - Global Technology & Entertainment Verticals

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    "description": "<h2>Overview</h2>\n<p><strong>Join Our Team at Wheels Up </strong></p>\n<p>At Wheels Up, we're proud to be a global leader in on-demand private aviation. As one of the largest companies in the industry and a strategic partner of Delta Air Lines – we are committed to making private air travel safe, reliable, and enjoyable. With a diverse fleet of owned aircraft and a global network of trusted charter operators, we offer our customers access to the right aircraft for their needs and the ability to fly on their terms. </p>\n<p> </p>\n<p>And it doesn’t stop at private flights. Wheels Up also provides freight services, safety and security solutions, and managed services to individuals, businesses, government agencies, and more. Regardless of how, when or where you want to fly, our mission is simple; deliver a premium, personalized aviation experience for every customer.</p>\n<p> </p>\n<p><strong>Role Overview: What You’ll Be Doing</strong></p>\n<p>In this role, you will support the VP, Sales & Service over our Global Technology and Entertainment verticals. Responsibilities will include converting prospects into new Wheels Up members and deepening relationships with existing clients. You will also lead account management tasks, delivering a personalized sales and service experience by owning a subset of accounts- coordinating with cross-functional teams to deliver exceptional service. The role is ideal for strong competitor looking to join a dynamic team in the highest growth sectors of our business.</p>\n<h2>Responsibilities</h2>\n<p><strong>Your Key Responsibilities (Essential Functions)</strong></p>\n<ul>\n <li>Manage and grow a portfolio of client relationships, acting as the day-to-day point of contact for a defined book of business</li>\n <li>Partner with the VP and pod support team to identify, qualify, and convert prospective members through outreach, lead follow-up, and quoting support</li>\n <li>Identify opportunities to upsell existing customers and collaborate with VP to execute</li>\n <li>Collaborate cross-functionally with Customer Support and Flight Services Management teams to deliver premium member experience </li>\n <li>Assist in presentation of flight quotes—both on-fleet and off-fleet</li>\n <li>Communicate pricing, aircraft details, and travel itineraries to clients, ensuring accuracy and timely follow-up</li>\n <li>Monitor client activity and proactively reach out to drive renewals, repeat bookings, and deeper engagement</li>\n <li>Support issue resolution related to irregular operations (IROPs) by liaising with internal teams and providing client updates</li>\n <li>Maintain accurate records and updates in the CRM to support your VP and ensure seamless team-based service</li>\n</ul>\n<h2>Qualifications</h2>\n<p><strong>What You Bring to the Table: Education & Certification Requirements</strong></p>\n<p>We’re looking for someone who has a unique mix of experience, skills, and passion for what we do: </p>\n<ul>\n <li>Minimum of 5-10 years of experience in a strategic sale, account management, or client-facing role</li>\n <li>Strong communication and relationship-building skills, with a customer-first mindset </li>\n <li>Ability to manage multiple accounts and coordinate across teams in a fast-paced environment</li>\n <li>A proactive, client-first mindset with the ability to anticipate needs </li>\n <li>Comfortable working with quoting tools, CRM platforms (Salesforce preferred), and proposal documentation</li>\n <li>Bachelor’s degree or equivalent experience</li>\n</ul>\n<p><strong>The Extras We Value (Preferred Requirements)</strong></p>\n<p>While not mandatory, here are some additional things that would make you stand out:</p>\n<ul>\n <li>Background in tech, finance, private aviation, luxury services, or high-touch B2B sales </li>\n <li>Experience coordinating across multiple functions to execute a strategic initiative </li>\n <li>Demonstrated success in a quota-carrying or growth-oriented role</li>\n <li>Ability to anticipate client needs and tailor recommendations accordingly</li>\n <li>High attention to detail in managing logistics and documentation</li>\n</ul>\n<p><strong>Physical Requirements</strong></p>\n<p>We want to make sure you’re fully equipped for success. Here’s a look at any physical requirements needed for this role:</p>\n<ul>\n <li>Standard office and computer usage required</li>\n <li>Occasional travel or client meetings may be expected</li>\n</ul>\n<h2>What We Offer</h2>\n<p><strong>Salary Range & Benefits</strong></p>\n<p>At Wheels Up, we believe in fair compensation based on experience, skills, and qualifications. The yearly base compensation for this role ranges from $85,000 - $95,000, depending on a variety of factors. We don’t typically start individuals at the top of the salary range; your place within the range is based on what you bring to the table. Additionally, you will be eligible for an incentive program (commission), which rewards individual and organizational performance.</p>\n<p> </p>\n<p>We also offer a range of benefits designed to support your well-being and personal life, including:</p>\n<ul>\n <li>Tuition Reimbursement</li>\n <li>Competitive 401(k)</li>\n <li>Comprehensive Medical, Dental, and Vision Insurance</li>\n <li>Complimentary access to mental health and wellness counseling through Spring Health</li>\n <li>Financial planning assistance</li>\n <li>A variety of additional programs and services in support of your total well-being </li>\n</ul>\n<p><strong>Everyone is welcome here</strong></p>\n<p>Each of us is unique, and that’s what makes us amazing. We believe there’s power in bringing people with different backgrounds, points of view and life experiences together. So, bring yourself and your best ideas. </p>\n<p> </p>\n<p>Wheels Up is committed to a policy of equal employment opportunity for applicants and employees. It is our policy to apply recruiting, hiring, training, promotion, compensation and professional development practices and make all other employment decisions without regard to actual or perceived race, color, religion, sex, national origin, age, disability, pregnancy status, genetic information, or any other characteristic protected by federal, state or local laws, regulations or ordinances.</p>\n<p> </p>\n<p>Because when we feel safe and comfortable being ourselves, there’s no limit to what we can achieve.</p>\n<p> </p>\n<p><strong>Need Accommodations?</strong></p>\n<p>If you have a disability or are a disabled veteran and need assistance with applying, please reach out to us at [email protected]. Simply include “Accommodation Request” in the subject line so we can quickly address your needs.</p>\n<p> </p>\n<p>We look forward to learning more about you and how you can contribute to the Wheels Up journey!</p>",
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