Beverage Manager

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    "requisitionDescription": "<div>\n    <link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.2.27/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\" />\n    <link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.2.27/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\" />\n\n    <div class=\"fr-view\">\n      <p id=\"isPasted\"><strong><em>SUMMARY:</em></strong></p><p>Claudio&rsquo;s mission is to enrich the lives of our guests and our employees. We can accomplish this through creating a superior environment. This includes the design of our facility, our selection of equipment, our team member training and the quality of our food and beverages and exceptional customer service. The success of our operation could not be possible unless we maintain a solid foundation of growth, cost controls and a strong strategy of marketing, public relations, and community outreach. We believe that our employees are our most important resource, and our success depends upon creating and retaining a staff capable of delivering an exceptional dining experience to every customer, every time.</p><p>&nbsp;</p><p><strong><em>DUTIES &amp; RESPONSIBILITIES:</em></strong></p><ul type=\"disc\"><li>Assist in the management of all Food and Beverage operations to include, but not limited to, guest service, food and beverage quality, inventory management, outlet reservations and occupancy, systems management, budget and forecasting, marketing, report generation, department management and meeting participation and facilitation.</li></ul><ul><li><span class=\"normaltextrun\">Understand and ensure that all restaurant staff and teammates adhere to all company policies and procedures uniformly and without exception, such as uniform standards, attendance, and the reconciling of financial transactions.&nbsp;</span></li><li>Oversee and participate in bi-monthly beverage inventory.</li><li>Maintenance of all bar and cocktail menus. Ensure that they are up to date with inventory along with the appearance of menu&rsquo;s.</li><li><span class=\"normaltextrun\">Help in any area of the entire operation as circumstances dictate.</span><span class=\"eop\">&nbsp;</span></li><li><span class=\"normaltextrun\">Partner with the General Manager to ensure cohesiveness of teams and operations.</span></li><li><span class=\"normaltextrun\">Organize and supervise shifts, establish floor plans based on reservations and expected walk in business.</span><span class=\"eop\">&nbsp;</span><span class=\"eop\"></span></li><li id=\"isPasted\">Execute and maintain a cocktail program with the guidance of the General Manager.</li><li>Assist with supervision of staff, ensuring that correct procedures, methods of service, policies, and conduct are adhered to.</li><li><span class=\"normaltextrun\">Implement posted work schedules and adjust the labor on hand as business dictates to achieve maximum labor control and efficiency.</span><span class=\"eop\">&nbsp;</span></li><li><span class=\"normaltextrun\">Assist with the recruiting, interviewing, hiring, and onboarding of new staff.</span><span class=\"eop\">&nbsp;</span></li></ul><ul type=\"disc\"><li>Assist in monitoring and developing team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward.</li></ul><ul><li><span class=\"normaltextrun\">Manages guest complaints and resolves issues in a diplomatic and courteous manner.</span><span class=\"eop\">&nbsp;</span></li><li><span class=\"normaltextrun\">Ensure guest are satisfied with all aspects of the restaurant and dining experience.</span><span class=\"eop\">&nbsp;</span></li></ul><ul type=\"disc\"><li>Effectively communicate with management, chefs, and culinary staff in order to fulfill and address any issues or needs requested by guests and/or by internal team members.</li></ul><ul><li><span class=\"normaltextrun\">Periodically evaluates restaurant equipment for repairs and maintenance, schedules for service.</span><span class=\"eop\">&nbsp;</span></li><li><span class=\"normaltextrun\">Oversee food preparation and ensure compliance with health, safety, food handling, and hygiene standards.</span><span class=\"eop\">&nbsp;</span></li></ul><ul type=\"disc\"><li>Ensure compliance with health and safety requirements of the business according to division and state regulatory standards, assist in the maintenance of proper emergency and security procedures.</li></ul><ul><li>Evaluate performance to contribute to the success of the restaurant by building sales, reaching goals, and driving restaurant profitability.&nbsp;</li></ul><ul type=\"disc\"><li>Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly.</li><li>Estimate beverage and operational supply needs and requisitions in accordance with established par stock.</li><li>Prepares and submits operations reports and other documentation requested.&nbsp;</li><li>Ensure adherence to proper policies and procedures for comps and voids.</li><li>Review the finances to meet budget guidelines while maintaining high-quality standards for internal and external guests, escalate recommendations to venue leadership.</li></ul><ul><li>Prepare and reconcile cash, monitor, and maintain strict and consistent adherence to company cash and banking policies. Balance safe before and after every shift.&nbsp;</li></ul><ul type=\"disc\"><li>Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary.</li></ul><p><strong><em>REQUIRED SKILLS &amp; ABILITIES:</em></strong></p><ul><li><span class=\"normaltextrun\">Excellent verbal and written communication skills</span><span class=\"eop\">&nbsp;</span></li><li><span class=\"normaltextrun\">Strong supervisory and leadership skills</span><span class=\"eop\">&nbsp;</span></li><li><span class=\"normaltextrun\">Excellent interpersonal skills with a focus on customer service</span><span class=\"eop\">&nbsp;</span></li><li><span class=\"normaltextrun\">Excellent time management skills</span><span class=\"eop\">&nbsp;</span></li><li><span class=\"normaltextrun\">Excellent organizational skills and attention to detail.</span><span class=\"eop\">&nbsp;</span></li><li><span class=\"normaltextrun\">Familiarity with food handling, safety, and other restaurant guidelines.</span><span class=\"eop\">&nbsp;</span></li><li><span class=\"normaltextrun\">Financial skills pertaining to our budgets, forecasting and P&amp;L</span><span class=\"eop\">&nbsp;</span></li><li>Successful coaching and teaching skills with peers, individuals, and teams</li><li>Working knowledge of Google Docs, Microsoft Word, Excel, and PowerPoint</li></ul><p><strong><em>&nbsp;</em></strong></p><p><strong><em>EDUCATION &amp; EXPERIENCE:</em></strong></p><ul><li><span class=\"normaltextrun\">High school diploma or equivalent.</span><span class=\"eop\">&nbsp;</span></li><li>Bachelor&rsquo;s degree in hospitality management, business administration, or a related field plus 3 years&rsquo; experience in similar environment OR at<span class=\"Apple-converted-space\">&nbsp;</span>least 5 years of experience in a similar role within a high-volume establishment</li><li><span class=\"normaltextrun\">At least 1-3 years p</span>roven experience in restaurant management, with a track record of successful leadership and achieving operational goals.</li><li>Upscale restaurant experience preferred.</li><li>Knowledge of culinary trends, food safety standards, and industry regulations</li><li>Experience managing a team of management and staff of 20+ employees (hourly and salaried)</li></ul><p><strong><em>&nbsp;</em></strong></p><p><strong><em>SUPERVISORY RESPONSIBILITIES:</em></strong></p><ul><li>Oversee FOH and BOH teams.</li><li>Serve as a liaison for restaurant operations team and kitchen management team.</li><li><span class=\"normaltextrun\">Provide direction, coordination, and evaluation of direct reports.</span><span class=\"eop\">&nbsp;</span></li></ul><p><strong><em>PHYSICAL REQUIREMENTS:</em></strong></p><ul><li><span class=\"normaltextrun\">Prolonged periods sitting at a desk and working on a computer.</span><span class=\"eop\">&nbsp;</span></li><li><span class=\"normaltextrun\">Must be able to lift up to 15 pounds at times.</span><span class=\"eop\">&nbsp;</span></li><li>Regularly required to use hands to handle or feel; reach with hands and arms.</li><li>Frequently required to stand and walk.</li><li><span class=\"normaltextrun\">Ability to traverse all parts of the restaurant quickly.</span><span class=\"eop\">&nbsp;</span></li><li><span class=\"normaltextrun\">Ability to endure long periods of time standing and walking.</span><span class=\"eop\">&nbsp;</span></li></ul><p>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.&nbsp;</p>\n    </div>\n  </div>\n",
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