Office Associate - Sales Support

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  "active_status": "active"
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{
  "language": "en",
  "location": {
    "raw": "Durham, North Carolina, 27701, United States",
    "city": "Durham",
    "region": null,
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
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  "inferred_at": "2026-06-06T10:29:07.334Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "Durham, North Carolina, 27701, United States",
      "city": "Durham",
      "region": null,
      "country": "United States",
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      "confidence": 0.95
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    "countries": [
      "United States"
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  "remote_policy": null,
  "salary_period": null,
  "workplace_type": "on_site",
  "salary_currency": null
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{}

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  "list_job": {
    "id": "139",
    "isRemote": null,
    "location": {
      "city": "Durham",
      "state": "North Carolina"
    },
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    "departmentId": "18701",
    "locationType": "0",
    "jobOpeningName": "Office Associate - Sales Support",
    "departmentLabel": "Sales Support",
    "employmentStatusLabel": "Full-Time"
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  "detail_job_opening": {
    "location": {
      "city": "Durham",
      "state": "North Carolina",
      "postalCode": "27701",
      "addressCountry": "United States"
    },
    "datePosted": "2025-08-10",
    "atsLocation": {
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      "state": null,
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      "countryId": null
    },
    "description": "<p>Chemtek is a family-owned leader in innovative solutions for the asphalt and construction industries. We are looking for a <span style=\"font-weight: bold\">Sales Support Associate</span> to be the crucial link between our sales teams, customers, and logistics—making sure every order is correct, payments are complete, and deliveries happen on time.</p>\n<p><span style=\"font-size: 18px\"><br></span></p>\n<p><span style=\"font-size: 18px\"><span style=\"font-weight: bold\">What You’ll Do</span></span></p>\n<ul>\n<li>Verify and review incoming sales orders to ensure accuracy and completeness.</li>\n<li>Perform <span style=\"font-weight: bold\">quality checks</span> on order details entered by sales representatives.</li>\n<li>Follow up with customers when credit card payments are declined, and assist in resolving payment issues.</li>\n<li>Coordinate deliveries with our logistics team and schedule shipments.</li>\n<li>Track shipments and provide proactive updates to customers and the sales team.</li>\n<li>Maintain accurate and organized order, payment, and shipping records.</li>\n</ul>\n<p><span style=\"font-size: 18px\"><br></span></p>\n<p><span style=\"font-size: 18px\"><span style=\"font-weight: bold\">What We’re Looking For</span></span></p>\n<ul>\n<li>1–3 years of experience in sales support, order processing, or customer service.</li>\n<li>Strong attention to detail with a commitment to accuracy.</li>\n<li>Excellent communication skills—clear, professional, and customer-focused.</li>\n<li>Proficiency and Experience with SalesForce and Acumatica ERP system is a plus.</li>\n<li>Ability to work efficiently in a fast-paced, team-oriented environment.</li>\n</ul>\n<p><span style=\"font-size: 18px\"><br></span></p>\n<p><span style=\"font-size: 18px\"><span style=\"font-weight: bold\">What We Offer</span></span></p>\n<ul>\n<li><span style=\"font-weight: bold\">Competitive pay</span> based on experience.</li>\n<li><span style=\"font-weight: bold\">Top-tier benefits</span>, including:\n<ul>\n<li>Medical, dental, and vision coverage for employees and families</li>\n<li>401(k) with company contribution</li>\n<li>Paid vacation and sick leave</li>\n<li><span style=\"font-weight: bold\">8 extra paid days off during Christmas</span></li>\n</ul>\n</li>\n<li><span style=\"font-weight: bold\">Work-life balance</span> – Monday–Friday, 40 hours/week, no weekends.</li>\n<li>A prime <span style=\"font-weight: bold\">downtown Durham location</span> at the American Tobacco Campus, with covered parking and walkable restaurants.</li>\n<li>Career growth in a stable, family-owned business.</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Location:</span> Downtown Durham, NC (on-site)<br><span style=\"font-weight: bold\">Schedule:</span> Monday–Friday, 8:00 AM – 5:00 PM<br><span style=\"font-weight: bold\">Experience Level:</span> Entry to Mid-Level (1–3 years)<br><span style=\"font-weight: bold\">Department:</span> Sales Operations<br><span style=\"font-weight: bold\">Job Type:</span> Full-Time, Hourly or Salaried</p>\n<p><br></p>\n<p>If you enjoy working behind the scenes to make sure everything runs smoothly and customers are happy, <span style=\"font-weight: bold\">apply today to join the Chemtek team</span>. Don't be just a number, work where you make a difference. Check Us Out Today.</p>",
    "compensation": null,
    "departmentId": "18701",
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    "jobOpeningName": "Office Associate - Sales Support",
    "departmentLabel": "Sales Support",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Mid-level",
    "jobOpeningShareUrl": "https://chemtek.bamboohr.com/careers/139",
    "employmentStatusLabel": "Full-Time"
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}