Senior Application Engineer

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    "description": "<p style=\"margin-left:7px\"><strong><span style=\"font-family:Arial,sans-serif\">POSITION SUMMARY:</span></strong></p>\n\n<p style=\"margin-left:7px; margin-right:6px\"><span style=\"font-family:Arial,sans-serif\">The Senior Application Engineer is responsible for analyzing, troubleshooting, testing, and coordinating to resolve reported data or technical issues for Cognizant QicLink software programs and associated applications as well as helping support any data requests and integrations.</span></p>\n\n<p>&nbsp;</p>\n\n<p style=\"margin-left:7px\"><strong><span style=\"font-family:Arial,sans-serif\">ESSENTIAL FUNCTIONS:</span></strong></p>\n\n<ul>\n\t<li><span style=\"font-family:Arial,sans-serif\">Collaborate with Business Owners and technical team to implement the strategy, design and delivery of enhancements, integrations with internal and external partners, and maintenance of the QicLink system.</span></li>\n\t<li><span style=\"font-family:Arial,sans-serif\">Analyzing, troubleshooting, testing, and coordinating to resolve reported software, data, or technical issues for Cognizant QicLink software programs and associated applications.</span></li>\n\t<li><span style=\"font-family:Arial,sans-serif\">Provides support for resolving QicLink data requests and issues.</span></li>\n\t<li><span style=\"font-family:Arial,sans-serif\">Provide Technical support for QicLink system.</span></li>\n\t<li><span style=\"font-family:Arial,sans-serif\">Provide high level resolution estimates as needed.</span></li>\n\t<li><span style=\"font-family:Arial,sans-serif\">Identify ways to improve or reduce defects and improve performance.</span></li>\n\t<li><span style=\"font-family:Arial,sans-serif\">Participate in software testing, QA, patch releases, and software upgrades.</span></li>\n\t<li><span style=\"font-family:Arial,sans-serif\">Perform other duties and responsibilities, as assigned.</span></li>\n</ul>\n\n<p>&nbsp;</p>\n\n<p style=\"margin-left:7px\"><strong><span style=\"font-family:Arial,sans-serif\">EDUCATION:</span></strong></p>\n\n<ul>\n\t<li><span style=\"font-family:Arial,sans-serif\">BS/BA degree or equivalent work experience required</span></li>\n</ul>\n\n<p>&nbsp;</p>\n\n<p style=\"margin-left:7px\"><strong><span style=\"font-family:Arial,sans-serif\">EXPERIENCE AND SKILLS:</span></strong></p>\n\n<ul>\n\t<li><span style=\"font-family:Arial,sans-serif\">7+ years in a related role required</span></li>\n\t<li><span style=\"font-family:Arial,sans-serif\">Experience with SQL, SSIS, and data manipulation</span></li>\n\t<li><span style=\"font-family:Arial,sans-serif\">Prior experience with Cognizant QicLink system</span></li>\n\t<li><span style=\"font-family:Arial,sans-serif\">Experience with EDI, APIs, Web Services a plus</span></li>\n\t<li><span style=\"font-family:Arial,sans-serif\">Exposure and understanding of healthcare claims processing and eligibility</span></li>\n\t<li><span style=\"font-family:Arial,sans-serif\">Exceptional analytic and troubleshooting skills</span></li>\n\t<li><span style=\"font-family:Arial,sans-serif\">Superior customer service skills, preferably in a technical implementation capacity</span></li>\n\t<li><span style=\"font-family:Arial,sans-serif\">Ability to work independently and as a member of a team</span></li>\n\t<li><span style=\"font-family:Arial,sans-serif\">Clear and concise verbal and written communication skills</span></li>\n\t<li><span style=\"font-family:Arial,sans-serif\">Ability to juggle multiple requests at once</span></li>\n\t<li><span style=\"font-family:Arial,sans-serif\">Proficient in MS Word, Excel, and Outlook</span></li>\n\t<li><span style=\"font-family:Arial,sans-serif\">Experience working in a fast-paced Agile environment is helpful</span></li>\n\t<li><span style=\"font-family:Arial,sans-serif\">Passion for automating &amp; excelling at identifying gaps in processes</span></li>\n\t<li><span style=\"font-family:Arial,sans-serif\">Strong bias for action; ability to take ownership and think long-term.</span></li>\n\t<li><span style=\"font-family:Arial,sans-serif\">Healthcare experience a plus</span></li>\n</ul>\n\n<h1 style=\"margin-left:7px\">&nbsp;</h1>\n\n<p style=\"margin-left:7px\"><strong><span style=\"font-family:Arial,sans-serif\">COMPETENCIES:</span></strong></p>\n\n<ul>\n\t<li>\n\t<p>Accountability&nbsp;</p>\n\t</li>\n\t<li>\n\t<p>Analytical Problem Solving&nbsp;</p>\n\t</li>\n\t<li>\n\t<p>Collaboration&nbsp;</p>\n\t</li>\n\t<li>\n\t<p>Execution and Delivery&nbsp;</p>\n\t</li>\n\t<li>\n\t<p>Quality and Risk Management&nbsp;</p>\n\t</li>\n\t<li>\n\t<p>Systems Thinking&nbsp;</p>\n\t</li>\n\t<li>\n\t<p>Technical/Functional Expertise&nbsp;</p>\n\t</li>\n</ul>\n\n<p>&nbsp;</p>\n\n<p style=\"margin-left:7px\"><strong><span style=\"font-family:Arial,sans-serif\">PHYSICAL DEMANDS</span></strong></p>\n\n<p style=\"margin-left:7px\"><span style=\"font-family:Arial,sans-serif\">This is an office environment requiring extended sitting and computer work</span></p>\n\n<p>&nbsp;</p>\n\n<p style=\"margin-left:7px\"><strong><span style=\"font-family:Arial,sans-serif\">WORK ENVIRONMENT</span></strong></p>\n\n<p style=\"margin-left:7px\"><span style=\"font-family:Arial,sans-serif\">Remote</span></p>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">Here at Allied, we believe that great talent can thrive from anywhere. Our remote friendly culture offers flexibility and the comfort of working from home, while also ensuring you are set up for success. To support a smooth and efficient remote work experience, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 100Mbps download/25Mbps upload. Reliable internet service is essential for staying connected and productive</span><span style=\"font-family:Calibri,sans-serif\">.</span></span></p>\n\n<p><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.</span></span></p>\n\n<p><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">Compensation is not limited to base salary.&nbsp; Allied values our Total Rewards, and offers a competitive Benefit Package including, but not limited to, Medical, Dental, Vision, Life &amp; Disability Insurance, Generous Paid Time Off, Tuition Reimbursement, EAP, and a Technology Stipend.</span></span></p>\n\n<p><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">Allied reserves the right to amend, change, alter, and revise, pay ranges and benefits offerings at any time.&nbsp; All applicants acknowledge that by applying to the position you understand that the specific pay range is contingent upon meeting the qualification and requirements of the role, and for the successful completion of the interview selection and process.&nbsp; It is at the Company&#39;s discretion to determine what pay is provided to a candidate within the range associated with the role.</span></span></p>\n",
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