Safeguarding Officer

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  "last_changed_at": "2026-05-30T05:45:20.677Z",
  "active_status": "active"
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  "language": "en",
  "location": {
    "raw": "Manchester, Greater Manchester, M11 3FF, United Kingdom",
    "city": "Manchester",
    "region": "Greater Manchester",
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    "confidence": 0.8
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  "inferred_at": "2026-06-06T09:59:20.459Z",
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    "location": {
      "raw": "Manchester, Greater Manchester, M11 3FF, United Kingdom",
      "city": "Manchester",
      "region": "Greater Manchester",
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{
  "list_job": {
    "id": "90",
    "isRemote": null,
    "location": {
      "city": "Manchester",
      "state": "Greater Manchester"
    },
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    "departmentId": "18955",
    "locationType": "2",
    "jobOpeningName": "Safeguarding Officer ",
    "departmentLabel": "Integrity",
    "employmentStatusLabel": "Full-Time"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "Manchester",
      "state": "Greater Manchester",
      "postalCode": "M11 3FF",
      "addressCountry": "United Kingdom"
    },
    "datePosted": "2026-05-21",
    "atsLocation": {
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    "description": "<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\"><span style=\"font-weight: bold\">Applications closing date: Friday 12th June 2026 </span><br><br></span></p>\n<p><span style=\"font-weight: bold\">Working Pattern: </span>Minimum 37.5 hours per week. Occasional travel and out of office hours and weekend work may be required</p>\n<p><span style=\"font-weight: bold\">Location: </span>Nationwide, with occasional travel to Manchester office</p>\n<p><span style=\"font-weight: bold\">Reports to: </span>Safeguarding, Welfare &amp; Compliance Manager</p>\n<p><span style=\"font-weight: bold\">Contract: </span>Permanent<br><br><span style=\"font-weight: bold\">PURPOSE<br><br></span></p>\n<p><span><span>To manage safeguarding and child protection concerns </span><span>in a timely manner</span><span> in line with Basketball England policies, </span><span>procedures</span><span> and guidance.</span></span><span> </span></p>\n<p><span> </span></p>\n<p><span><span>To provide support to member organisations and partners to help create a safe and enjoyable environment where everyone understands their safeguarding responsibilities.</span></span><span> </span></p>\n<p><span> </span></p>\n<p><span><span>To contribute to reviewing</span><span> and</span><span> promoting policies, </span><span>procedures</span><span> and guidance in line with legislation for safeguarding of young people, adults at risk, and groups with protected characteristics. </span></span><span> </span></p>\n<p><span> </span></p>\n<p><span><span>To support in the development and delivery of the Safeguarding plans for the </span><span>Sport,</span><span> </span><span>contributing to</span><span> progress reports for Board</span><span>, Ann Craft </span><span>Trust</span><span> </span><span>and the</span><span> Child Protection in Sport Unit.</span></span><span> </span></p>\n<p><span><br><span style=\"font-weight: bold\">KEY ACCOUNTABILITIES</span></span><br></p>\n<p><span style=\"font-weight: bold\"><span><br></span></span></p>\n<p><span style=\"font-weight: bold\"><span><span>Deputy </span><span>Lead</span><span> Safeguarding Officer:</span></span></span><span><span> To work alongside the Safeguarding Senior Manager (LSO) to </span><span>assist</span><span> in shaping the strategic direction of safeguarding in the sport.</span></span><span> </span></p>\n<p><span> </span></p>\n<p><span><span>To support the development and delivery of safeguarding plans to embed a safeguarding culture at all levels of the game and ensure National Safeguarding Standards are exceeded.</span></span><span> </span></p>\n<p><span> </span></p>\n<p><span><span>To </span><span>monitor</span><span>, review and improve policies, </span><span>procedures</span><span> and guidance in line with UK legislation and best practice.</span></span><span> </span></p>\n<p><span> </span></p>\n<p><span><span>To be the first point of contact for safeguarding concerns and complaints that come into the service, ensuring </span><span>an appropriate</span><span> and </span><span>timely</span><span> response.</span></span><span> </span></p>\n<p><span> </span></p>\n<p><span><span>To work with partner agencies to ensure investigations are completed to a high standard.</span></span><span> </span></p>\n<p><span> </span></p>\n<p><span><span>To build effective working relationships across Basketball England to understand requirements and expectations across the business, support continuous improvement in safeguarding and compliance, and ensure excellent delivery across teams and work plans.</span></span><span> </span></p>\n<p><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>Leading and overseeing investigations:</span></span></span><span><span> To triage cases reported to the service and </span><span>determine</span><span> the most proportionate course of action. To lead investigations on behalf of the governing body, including conducting interviews. Where an investigation is assigned to an external investigator, to set out the Terms of Reference and </span><span>maintain</span><span> oversight of the investigation.</span></span><span> </span></p>\n<p><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>Monitoring and review:</span></span></span><span><span> To record cases accurately to enable analysis of data and </span><span>identify</span><span> trends in reporting.</span></span><span> </span></p>\n<p><span> </span></p>\n<p><span><span>To work with the LSO to improve safety in the sport through safeguarding by design methods.</span></span><span> </span></p>\n<p><span> </span></p>\n<p><span><span>To support Basketball England’s Case Management Group, utilising the </span><span>expertise</span><span> within the group to inform decisions on risk assessments and complex safeguarding cases.</span></span><span> </span></p>\n<p><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>Training and education:</span></span></span><span><span> To work alongside staff and partner organisations to support the development and delivery of the safeguarding training and education plan.</span></span><span> </span></p>\n<p><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>Communications and engagement:</span></span></span><span><span> To work with the Communications team and member organisations to deliver the communications and engagement plan. To ensure </span><span>appropriate</span><span> and </span><span>timely</span><span> communication on policy updates, new guidance, </span><span>education</span><span> and campaigns. To engage with the Welfare Officer network and other member organisations to communicate updates and provide support. To build and </span><span>maintain</span><span> strong relationships with internal colleagues, regional management committees, leagues, associations, clubs, local </span><span>authorities</span><span> and facility operators to strengthen partnership working, support implementation and manage risk across the game.</span></span><span> </span></p>\n<p><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>Development of sport-wide standards:</span></span></span><span><span> To work with staff and partners on the development and embedding of further safeguarding standards for the sport. To work in partnership with key stakeholders, including the Child Protection in Sport Unit, the Ann Craft Trust and other relevant organisations in the fields of equality, anti-doping, safeguarding, child protection and conduct within sport, to improve standards, share best practice and contribute to relevant national and specialist steering groups.</span></span><span> </span></p>\n<p><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>Disciplinary processes:</span></span></span><span><span> To work alongside the Disciplinary Officer to contribute to the resolution of complex disciplinary cases in basketball.</span></span><span> </span></p>\n<p><span><span><br></span></span><span style=\"font-weight: bold\">OPERATIONAL REQUIREMENTS <br><br></span></p>\n<p><span style=\"font-weight: bold\"><span><span>Project Management:</span></span></span><span><span> </span><span>Where required contribute to </span><span>projects from concept through to design and implementation</span><span>.</span></span><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>Decision Making:</span></span></span><span><span> Ability to make </span><span>appropriate key</span><span> operational decisions to meet the </span><span>service</span><span> </span><span>objectives</span><span>, in liaison with </span><span>the Safeguarding Senior Manager</span><span> and departmental colleagues. </span></span><span> </span></p>\n<p><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>Customer Service:</span></span></span><span><span> Lead and set the standard for consistent and excellent experiences for participants and spectators throughout all levels of the game and deliver to </span><span>appropriate standards</span><span> and in line with all Basketball England policies. </span></span><span> </span></p>\n<p><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>Managing Complaints:</span></span></span><span><span> Managing safeguarding and escalated complaints that come </span><span>in to</span><span> Basketball England.</span></span><span> </span></p>\n<p><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>Communications:</span></span></span><span><span> Delivery of consistent, tailored, frequent key messages in all internal and external communications across all partners, ensuring a one team approach to delivery and a positive impact on our customers</span><span>.  </span></span><span> </span></p>\n<p><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>Governance, Risk &amp; Compliance:</span></span></span><span><span><span> </span>Abide by all of Basketball England’s rules,<span> </span></span><span>regulations</span><span><span> </span>and policies (Including but not limited to, Equal Opportunities &amp; Equity Policy; Safeguarding Policy; Code of Ethics &amp; Conduct; Anti-Doping, Anti-Betting,<span> </span></span><span>Betting and<span> </span></span><span>Anti-Corruption and Confidentiality).</span></span><span> </span></p>\n<p><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>Other duties</span></span></span><span><span>: Any other duties as required by the line manager that are<span> </span></span><span>commensurate</span><span><span> </span>with the grade.</span></span><span> </span></p>\n<p><br><br></p>\n<p><span><span style=\"font-weight: bold\">ROLE REQUIREMENTS</span><br><br></span></p>\n<p><span style=\"font-weight: bold\"><span><span>Qualifications: </span></span></span><span> </span></p>\n<ul>\n<li><span><span>Degree level qualification or compensating work experience in a relevant, related field</span><span>.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Minimum of a Level 2 qualification in Safeguarding or equivalent.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Level 3 (desirable)</span><span>.  </span></span><span> </span></li>\n</ul>\n<p><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>Experience:</span></span></span><span> </span></p>\n<p><span><span>Demonstrable experience of:</span></span><span> </span></p>\n<ul>\n<li><span style=\"font-weight: bold\"><span><span>Safeguarding &amp; Child Protection:</span></span></span><span><span> Experience of supporting systems, </span><span>contributing to the development of</span><span> policies, </span><span>training</span><span> and delivery. </span><span>Previous</span><span> knowledge or work in a safeguarding environment. Good knowledge of referrals system, working with LADO’s, police and social services, multi-agency work</span><span>.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span style=\"font-weight: bold\"><span><span>Case Management:</span></span></span><span><span> </span></span><span><span>Good knowledge of case management </span><span>processes</span><span>. Ability to manage a disclosure or concern from beginning to conclusion</span><span>.</span></span><span><span> </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span style=\"font-weight: bold\"><span><span>Investigations: </span></span></span><span><span>Ability to plan and lead investigations and </span><span>write</span><span> comprehensive reports.</span></span><span><span> </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span style=\"font-weight: bold\"><span><span>Project Management:</span></span></span><span><span> </span><span>Contributing to the p</span></span><span><span>lanning and manag</span><span>ement of</span><span> large and complex projects</span><span>, </span><span>with </span><span>a track record</span><span> in both setting and delivering relevant </span><span>objectives</span><span> and targets</span><span>.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span style=\"font-weight: bold\"><span><span>Relationship Management:</span></span></span><span><span> </span></span><span><span>Experience of building trust and strong relationships with a range of stakeholders internally and externally at all levels, especially volunteers, and the ability to deal with disputes and complaints accurately</span><span>.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span style=\"font-weight: bold\"><span><span>Policy development</span><span>: </span></span></span>Experience of conducting a cyclical review of policies, processes and guidance, such as safeguarding and child protection policies and guidance including Adults at Risk.<span style=\"font-size: 12pt\"> </span></li>\n</ul>\n<ul>\n<li><span style=\"font-weight: bold\"><span><span>Delivering Training and Education</span></span></span><span><span>: Experience of </span><span>contributing to the </span><span>develop</span><span>ment of safeguarding training</span><span>.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span style=\"font-weight: bold\"><span><span>GDPR: </span></span></span><span><span>Managing GDPR compliance and processing subject access requests</span><span>.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span style=\"font-weight: bold\"><span><span>Managing Escalated Complaints.</span></span></span><span> </span></li>\n</ul>\n<p><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>Personal </span><span>Skills</span><span>:</span></span></span><span> </span></p>\n<ul>\n<li><span style=\"font-weight: bold\"><span><span>Confident &amp; Motivated: </span></span></span><span><span>Confident with a high degree of self-motivation, </span><span>self-awareness</span><span> and initiative</span><span>.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span style=\"font-weight: bold\"><span><span>Mental Agility &amp; Initiative:</span></span></span><span><span> </span></span><span><span>Excellent mental agility with the ability to use own initiative to self-organise, </span><span>plan</span><span> and work effectively, taking account of changing and competing priorities. Able to work with confidential material, cases and matters of a child protection nature calmly and efficiently</span><span>.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span style=\"font-weight: bold\"><span><span>Management &amp; Teamwork:</span></span></span><span><span> </span></span><span><span>Excellent ability to motivate, manage and lead others to work effectively, as well as working as a member of a team, with an understanding of what behaviours contribute to effective teamwork</span><span>.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span style=\"font-weight: bold\"><span><span>Solution Development:</span></span></span><span><span> </span></span><span><span>Excellent ability to </span><span>anticipate</span><span> issues, problem solve, manage </span><span>ambiguity</span><span> and make sound judgements on sensitive matters</span><span>.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span style=\"font-weight: bold\"><span><span>Attention to Detail &amp; Personal Organisation: </span></span></span><span><span>High level</span><span> of demonstrable attention to detail and personal organisation to ensure prioritisation, time management and that all outputs of work are of </span><span>appropriate standards</span><span>.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span style=\"font-weight: bold\"><span><span>Customer Service:</span></span></span><span><span> </span></span><span><span>Excellent ability to </span><span>demonstrate</span><span> </span><span>high levels</span><span> of customer service and to motivate others to put the customer at the centre of all delivery</span><span>.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span style=\"font-weight: bold\"><span><span>Confidentiality:</span></span></span><span><span> </span></span><span><span>Able to </span><span>maintain</span><span> the highest ethical standards for confidentiality, transparency, and equality.</span></span><span> </span></li>\n</ul>\n<p><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>Technical Skills</span><span>:</span></span></span><span> </span></p>\n<ul>\n<li><span style=\"font-weight: bold\"><span><span>Interviewing children: </span></span></span><span><span>Interviewing practices </span><span>appropriate to</span><span> child protection situations</span><span> is desirable</span><span>.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span style=\"font-weight: bold\"><span><span>Communications:</span></span></span><span><span> </span></span><span><span>Excellent interpersonal and communication skills, </span><span>demonstrating</span><span> an ability to communicate at a senior level and relate to a wide range of people and organisations in the right </span><span>appropriate format</span><span>.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span style=\"font-weight: bold\"><span><span>Advanced ICT: </span></span></span><span><span>Significant advanced </span><span>expertise</span><span> in the use of Microsoft packages (Word, Excel, PowerPoint) and other related ICT software (systems);</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span style=\"font-weight: bold\"><span><span>Numeracy &amp; Literacy:</span><span> </span></span></span><span><span>Excellent literacy, </span><span>spelling</span><span> and presentation in typewritten and other work</span></span><span><br></span></li>\n</ul>\n<p><span><br></span></p>\n<p><span><span style=\"font-weight: bold\">Other: </span></span><br></p>\n<ul>\n<li><span><span>Passionate about people and helping to build safe, </span><span>inclusive</span><span> and high-performing environments. </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Commitment to Basketball England’s values, including safeguarding, equality, diversity and inclusion (EDI), and the highest standards of governance and conduct. </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>A flexible approach to working, including evenings and weekends as </span><span>required</span><span>. </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Appointment subject to a satisfactory Basketball England DBS check (renewed every three years).</span></span><span> <br><br></span></li>\n</ul>\n<p><span style=\"font-weight: bold\"><br></span></p>\n<p>We’re working to build a team that reflects the rich diversity of the basketball community in England, where everyone feels valued, respected, and able to be their full, authentic selves at work. We value diversity and are committed to fostering an inclusive and supportive work environment. We make all employment decisions regardless of age, national origin, race, ethnicity, religion, belief, gender, sexual orientation, disability, or any other characteristic protected by law.  Basketball England is an equal opportunities employer. </p>\n<p> </p>\n<p>Research shows that some people don’t apply for a role if they feel they do not meet 100% of the person specification. We encourage you to apply, even if you feel you don’t meet every requirement in the job description. We are a supportive and inclusive organisation, and we want to break down barriers to people joining us.  We encourage you to highlight what you can bring to the role and if this role excites you, we look forward to receiving your application.</p>\n<p><span><br></span></p>\n<p><span style=\"font-weight: bold\"><br><br></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\"><br></span></p>",
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