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Customer Service Representative - Sales Support

Aa2c0e46 553a 4570 B8d5 38989e8e0332 19000101 000001 · Geismar, LA, US, Geismar, LA · Active · $24–$25 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyAa2c0e46 553a 4570 B8d5 38989e8e0332 19000101 000001
TitleCustomer Service Representative - Sales Support
Normalized title-
Department / team-
LocationGeismar, LA, United States
Work model-
Employment typeFull Time
Salary$24–$25 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-28 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Aa2c0e46 553a 4570 B8d5 38989e8e0332 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Geismar.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyAa2c0e46 553a 4570 B8d5 38989e8e0332 19000101 000001
Source63bdd9b3-2d90-420c-98cf-1fb79a9c058d
ATS providerADP Workforce Now Recruiting

Description

About Us Echelon Supply and Service is a leading provider of premium industrial and hydraulic hose solutions for commercial and defense markets across North America. Since 1977, we've built our reputation on a customer-first approach, delivering quality products and exceptional support. Headquartered in Liverpool, NY, we operate over ten locations in the U.S. and Canada, with recent expansion to the west coast. Our mission is to be North America's premier industrial and hydraulic hose supplier, empowering our customers' success through reliable, innovative products and outstanding service. Join us in shaping the future of industrial and hydraulic solutions! Why Join Echelon? Stable, established company Hands-on training and product education Team-oriented work environment Opportunity to build valuable technical and customer-facing skills 10 paid holidays plus generous PTO Health benefits including vision and dental Position Overview We are seeking a Customer Service Representative (CSR) to join our team. This role is focused on delivering high-quality customer support while partnering closely with Outside Sales Representatives to prepare quotes, manage customer requests, and support sales execution. The CSR plays a key role in ensuring responsiveness, accuracy, and a seamless customer experience across the sales process. Key Responsibilities Serve as a primary point of contact for customers via phone and email Support Outside Sales Representatives by preparing quotes, pricing requests, and product availability inquiries Take and process customer orders accurately and efficiently Provide product information, technical guidance, and application support as needed Follow up on quotes, orders, and customer requests to ensure timely resolution and fulfillment Coordinate internally with operations, warehouse, and purchasing teams to meet customer needs Maintain accurate customer, order, and pricing information in the system Investigate and resolve order discrepancies, delivery issues, or billing questions Develop strong product knowledge to effectively support sales and customer requirements Contribute to overall branch efficiency and customer satisfaction Experience & Qualifications High school diploma or equivalent required Previous customer service, inside sales, or sales support experience preferred Experience with hydraulic, industrial, or mechanical products strongly preferred Strong communication, organization, and follow-up skills Comfortable using computers and business software (ERP/CRM experience a plus) Detail-oriented with the ability to manage multiple priorities in a fast-paced environment Team-oriented, dependable, and customer-focused Willingness to learn products, systems, and industry applications Echelon Supply and Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Full job record

Job IDa4be1ae7e99b32816414932a176248d91d0b9cd9
Org ID09ec65ac-7144-4b3e-9725-4c24c6ec5d54
Source ID63bdd9b3-2d90-420c-98cf-1fb79a9c058d
Board ID63bdd9b3-2d90-420c-98cf-1fb79a9c058d
Provideradp_workforcenow
Provider Job Key598168
TitleCustomer Service Representative - Sales Support
Normalized Title—
Statusactive
Activeyes
Location TextGeismar, LA, US, Geismar, LA
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionLA
CityGeismar
Salary Raw24 To 25 (USD) Hourly
Salary Min24
Salary Max25
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=aa2c0e46-553a-4570-b8d5-38989e8e0332&ccId=19000101_000001&lang=en_US&type=JS&jobId=598168&jwId=9201758997328_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=aa2c0e46-553a-4570-b8d5-38989e8e0332&ccId=19000101_000001&lang=en_US&type=JS&jobId=598168&jwId=9201758997328_1
First Seen At2026-05-31 18:33:55Z
Last Seen At2026-06-06 12:06:53Z
Last Checked At2026-06-06 12:06:53Z
Last Changed At2026-06-06 12:06:53Z
Inactive At—
Source Posted At2026-05-28 12:41:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=aa2c0e46-553a-4570-b8d5-38989e8e0332|19000101_000001/date=2026-06-06/2026-06-06T12-06-53-285Z-1b3b9438a36df1f2754c140780678b3ea3fe5f69f7873abaa975e0247f51ce44.json
Event Fields
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  "active_status": "active"
}
Parsed Structured
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Extensions
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    "requisitionDescription": "<div><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;' data-pasted=\"true\"><strong><span style=\"font-family: arial, sans-serif; font-size: 14px;\">About Us</span></strong><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><br>&nbsp;Echelon Supply and Service is a leading provider of premium industrial and hydraulic hose solutions for commercial and defense markets across North America. Since 1977, we&#39;ve built our reputation on a customer-first approach, delivering quality products and exceptional support.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Headquartered in Liverpool, NY, we operate over ten locations in the U.S. and Canada, with recent expansion to the west coast. Our mission is to be North America&#39;s premier industrial and hydraulic hose supplier, empowering our customers&#39; success through reliable, innovative products and outstanding service. Join us in shaping the future of industrial and hydraulic solutions!</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>&nbsp;</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Why Join Echelon?</strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\">Stable, established company</li><li style=\"margin: 0in; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\">Hands-on training and product education</li><li style=\"margin: 0in; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\">Team-oriented work environment</li><li style=\"margin: 0in; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\">Opportunity to build valuable technical and customer-facing skills</li><li style=\"margin: 0in; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\">10 paid holidays plus generous PTO</li><li style=\"margin: 0in; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\">Health benefits including vision and dental</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>&nbsp;</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Position Overview</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\">We are seeking a <strong>Customer Service Representative (CSR)</strong> to join our team. This role is focused on delivering high-quality customer support while partnering closely with Outside Sales Representatives to prepare quotes, manage customer requests, and support sales execution. The CSR plays a key role in ensuring responsiveness, accuracy, and a seamless customer experience across the sales process.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>&nbsp;</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Key Responsibilities</strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\">Serve as a primary point of contact for customers via phone and email</li><li style=\"margin: 0in; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\">Support Outside Sales Representatives by preparing quotes, pricing requests, and product availability inquiries</li><li style=\"margin: 0in; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\">Take and process customer orders accurately and efficiently</li><li style=\"margin: 0in; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\">Provide product information, technical guidance, and application support as needed</li><li style=\"margin: 0in; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\">Follow up on quotes, orders, and customer requests to ensure timely resolution and fulfillment</li><li style=\"margin: 0in; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\">Coordinate internally with operations, warehouse, and purchasing teams to meet customer needs</li><li style=\"margin: 0in; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\">Maintain accurate customer, order, and pricing information in the system</li><li style=\"margin: 0in; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\">Investigate and resolve order discrepancies, delivery issues, or billing questions</li><li style=\"margin: 0in; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\">Develop strong product knowledge to effectively support sales and customer requirements</li><li style=\"margin: 0in; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\">Contribute to overall branch efficiency and customer satisfaction</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>&nbsp;</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Experience &amp; Qualifications</strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\">High school diploma or equivalent required</li><li style=\"margin: 0in; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\">Previous customer service, inside sales, or sales support experience preferred</li><li style=\"margin: 0in; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\">Experience with hydraulic, industrial, or mechanical products strongly preferred</li><li style=\"margin: 0in; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\">Strong communication, organization, and follow-up skills</li><li style=\"margin: 0in; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\">Comfortable using computers and business software (ERP/CRM experience a plus)</li><li style=\"margin: 0in; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\">Detail-oriented with the ability to manage multiple priorities in a fast-paced environment</li><li style=\"margin: 0in; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\">Team-oriented, dependable, and customer-focused</li><li style=\"margin: 0in; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\">Willingness to learn products, systems, and industry applications</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong><br>&nbsp;</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Echelon Supply and Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\">This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</span></p></div>\n",
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Get this page with API

Rendered from the bluedoor Job Postings API. Reproduce it:

GET https://api.bluedoor.sh/job-postings/v1/jobs/a4be1ae7e99b32816414932a176248d91d0b9cd9?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/09ec65ac-7144-4b3e-9725-4c24c6ec5d54JSON
GET https://api.bluedoor.sh/job-postings/v1/sources/63bdd9b3-2d90-420c-98cf-1fb79a9c058dJSON
GET https://api.bluedoor.sh/job-postings/v1/jobs/a4be1ae7e99b32816414932a176248d91d0b9cd9/eventsJSON

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