Service Advisor - PI

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  "location": {
    "raw": "Volvo Palo Alto",
    "city": "Palo Alto",
    "region": "CA",
    "country": "United States",
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  "detail": {
    "url": "https://recruiting.paylocity.com/recruiting/jobs/Details/3496608/Price-Family-Dealerships/Service-Advisor-PI",
    "job_type": "Full-time",
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      "moduleName": "Volvo Cars Palo Alto / McLaren SF",
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    "html_title": "Volvo Cars Palo Alto / McLaren SF - Service Advisor - PI",
    "description_html": "<p><strong>Duties and Responsibilities:</strong></p><ul><li>Responsible for understanding and complying with California Labor Code and all wage and hour laws, including but not limited to compensating employees for all hours worked; providing meal, rest, and recovery periods; and maintenance of accurate time records.</li><li>Responsible for complying with all state and federal laws, including but not limited to equal employment; pay equity; harassment, discrimination, and retaliation; and reasonable accommodations.</li><li>Greets customers and directs them to available technicians.</li><li>Consults with Service Technicians regarding necessary repairs and possible alternatives to expensive repairs.</li><li>Uses knowledge of company products and services to sell or provide in-depth information about available parts and service options to customers.</li><li>Answers questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up.</li><li>Provides customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car.</li><li>Managing and overseeing the Dealership's workflow and schedule.</li><li>Calls customers to advise them about service changes or car pick-up times.</li><li>Maintains positive customer relationships to ensure repeat business.</li><li>Ensures all details on services rendered and costs are related to customers and processes their payments.</li><li>Serves as a liaison between with Service Technicians and customers about parts ordering and ensures parts are available when needed.</li><li>Knows and practices the guidelines in the Bureau of Automotive Repair’s “Write it Right” Manual.</li><li><br></li><li>$80,000 - $120,000</li></ul>",
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      "datePosted": "2026-02-12T20:03:45-06:00",
      "description": "<p>Description</p><p><strong>Duties and Responsibilities:</strong></p><ul><li>Responsible for understanding and complying with California Labor Code and all wage and hour laws, including but not limited to compensating employees for all hours worked; providing meal, rest, and recovery periods; and maintenance of accurate time records.</li><li>Responsible for complying with all state and federal laws, including but not limited to equal employment; pay equity; harassment, discrimination, and retaliation; and reasonable accommodations.</li><li>Greets customers and directs them to available technicians.</li><li>Consults with Service Technicians regarding necessary repairs and possible alternatives to expensive repairs.</li><li>Uses knowledge of company products and services to sell or provide in-depth information about available parts and service options to customers.</li><li>Answers questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up.</li><li>Provides customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car.</li><li>Managing and overseeing the Dealership's workflow and schedule.</li><li>Calls customers to advise them about service changes or car pick-up times.</li><li>Maintains positive customer relationships to ensure repeat business.</li><li>Ensures all details on services rendered and costs are related to customers and processes their payments.</li><li>Serves as a liaison between with Service Technicians and customers about parts ordering and ensures parts are available when needed.</li><li>Knows and practices the guidelines in the Bureau of Automotive Repair’s “Write it Right” Manual.</li><li><br/></li><li>$80,000 - $120,000</li></ul><p>Requirements</p><p><strong>Qualifications:</strong></p><ul><li>Prior experience in a customer-oriented environment.</li><li>Must be capable of working in a fast-paced dynamic environment.</li><li>Must be able to pass background check.</li><li>Must have good driving record.</li><li>Must have Class A (CDL) drivers’ license.</li><li>Must have basic knowledge of cars and maintenance.</li><li>Must be willing to learn and expand knowledge.</li></ul><p><br/></p><p><strong>Physical Demands:</strong></p><ul><li>Must be able to lift, bend over, and stand.</li><li>Must be to carry, push, pull 50 lbs.</li></ul><p><br/></p><p><strong>Working Conditions:</strong></p><ul><li>Must be able to work in an outside environment.</li><li>Must be able to drive vehicles both small and big.</li><li>May have to work in a noisy environment and in inclement weather conditions.</li></ul>",
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          "@type": "PostalAddress",
          "postalCode": "94306",
          "addressRegion": "CA",
          "streetAddress": "4190 El Camino Real",
          "addressCountry": "US",
          "addressLocality": "Palo Alto"
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      "hiringOrganization": {
        "name": "Price Cars PA, LLC.",
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    "requirements_text": "Qualifications:\n Prior experience in a customer-oriented environment.\n Must be capable of working in a fast-paced dynamic environment.\n Must be able to pass background check.\n Must have good driving record.\n Must have Class A (CDL) drivers’ license.\n Must have basic knowledge of cars and maintenance.\n Must be willing to learn and expand knowledge.\n Physical Demands:\n Must be able to lift, bend over, and stand.\n Must be to carry, push, pull 50 lbs.\n Working Conditions:\n Must be able to work in an outside environment.\n Must be able to drive vehicles both small and big.\n May have to work in a noisy environment and in inclement weather conditions."
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    "JobTitle": "Service Advisor - PI",
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      "Zip": "94306",
      "City": "Palo Alto",
      "Name": "Volvo Palo Alto",
      "Metro": "Palo Alto",
      "State": "CA",
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      "Address": "4190 El Camino Real",
      "Country": "USA",
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      "ModuleId": 22633,
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    "LocationName": "Volvo Palo Alto",
    "PublishedDate": "2026-06-05T15:40:29-05:00",
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