Mortuary Transportation Manager

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    "requisitionDescription": "<div><div><div><p style='margin:0in;font-size:16px;font-family:\"Aptos\",sans-serif;background:white;' id=\"isPasted\"><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:#262321;'>Who We Are:&nbsp;</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Aptos\",sans-serif;background:white;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:#262321;'>Foundation Partners Group unites funeral and cremation professionals from across the country, blending tradition with innovation to serve families with compassionate care. We are committed to honoring the unique needs of each family while leading the way in creating the funeral home of the future.</span></p><p style='margin:0in;font-size:16px;font-family:\"Aptos\",sans-serif;background:white;'><br></p><p id=\"isPasted\"><strong>Position Overview</strong></p><p>We are seeking a strategic, hands-on <strong>Mortuary Transportation Manager</strong> to <strong>build and lead</strong> a new transportation business unit based out of <strong>Monarch Crematory - Bay Area</strong> in <strong>Redwood City, CA</strong>. This is a unique opportunity to create operational infrastructure, develop a high-performing team, and establish best-in-class mortuary transport services that reflect our commitment to dignity, safety, and family care.</p><p>The ideal candidate is an experienced leader with deep knowledge of transportation operations and a strong desire to build something from the ground up&mdash;someone who thrives in both strategic planning and day-to-day execution.</p><p id=\"isPasted\"><strong>Why This Role Matters</strong></p><p>This role is a rare opportunity to <strong>create and shape a critical function</strong> within a growing national organization. You&rsquo;ll play a pivotal role in elevating our service standards and building a transportation program that reflects our commitment to compassion, excellence, and innovation.</p><p><strong>Key Responsibilities</strong></p><ul type=\"disc\"><li><strong>Design, launch, and scale</strong> a dedicated mortuary transportation business unit from inception.</li><li>Recruit, hire, and onboard a qualified transportation team aligned with our service standards and culture.</li><li>Develop standard operating procedures, scheduling workflows, and service protocols to ensure seamless and respectful transport operations.</li><li>Oversee daily operations across all transportation activities, including dispatch, routing, and staff management.</li><li>Maintain a fleet of mortuary vehicles, ensuring cleanliness, maintenance, safety compliance, and operational readiness.</li><li>Coordinate with funeral directors, hospitals, medical examiners, and other stakeholders to manage transportation logistics.</li><li>Enforce all legal, safety, and health requirements related to mortuary and medical transport.</li><li>Respond to and resolve client inquiries or concerns with empathy, urgency, and professionalism.</li><li>Manage records for all transports, including care documentation, billing logs, and vehicle usage.</li><li>Remain available for on-call or after-hours duties as necessary during early-stage scaling.</li></ul><p><strong>What You&#39;ll Bring</strong></p><p><strong><u>Required Qualifications:</u></strong></p><ul type=\"disc\"><li>2&ndash;3 years of experience in mortuary, medical, or specialized transportation services.</li><li>Proven leadership experience, including hiring and developing operational teams.</li><li>Demonstrated success in launching new programs, departments, or service lines.</li><li>Physical ability to safely lift and move over 200 lbs (with equipment/team support).</li><li>Ability to learn mortuary transport procedures, safety standards, and regulatory requirements.</li><li>Excellent communication and interpersonal skills, particularly in high-emotion or sensitive settings.</li><li>Valid driver&rsquo;s license with a clean driving record.</li><li>AA Degree or equivalent (certifications in logistics, funeral service, or healthcare are a plus).</li></ul><p><strong><u>Preferred Qualifications:</u></strong></p><ul type=\"disc\"><li>Experience managing or scaling new business units within a service-driven organization.</li><li>Background in funeral service, healthcare, emergency response, or logistics management.</li><li>Familiarity with federal and state regulations governing the funeral and mortuary industry.</li></ul><p id=\"isPasted\"><strong>What We Offer</strong></p><ul type=\"disc\"><li>Meaningful work that makes a difference in the lives of grieving families</li><li>Competitive compensation and benefits<ul type=\"circle\"><li>Medical, dental, prescription, and vision insurance</li><li>Vacation, sick, and holiday pay</li><li>Wellness Rewards</li><li>401k with company match</li><li>Company-paid life insurance, long-term disability, and short-term disability</li></ul></li><li>Opportunities for training and advancement in the funeral service industry</li><li>A compassionate and supportive work environment.</li></ul><p><strong id=\"isPasted\">Foundation Partners Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</strong></p></div></div></div>\n",
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