BA - Slot Attendant (2650)

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    "description": "<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><b>SUMMARY</b></span></span></p>\n<p class=\"MsoBodyText\" style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">The Slot Attendant greets guests in a friendly manner and maintains cleanliness and order in customer areas.  This position is responsible for taking beverage orders and collecting payment from guests if they are purchasing alcohol. The Slot Attendant must always maintain a pleasant and courteous demeanor. The Slot Attendant is responsible for ensuring that the casino operation adheres to all required policies of the Indian Gaming Regulatory Act, National Indian Gaming Commission, Tribal Gaming Commission, and any state policy that affects tribal gaming.  The Slot Attendant must be knowledgeable of these policies and procedures and be able to interpret information for the public.  The Slot Attendant must also be knowledgeable of internal policies and procedures regarding cash handling, payouts, and overall staff requirements and strictly follow these daily.</span></span></p>\n<p class=\"MsoBodyText\" style=\"text-align:justify;\"><span style=\"font-size:12px;\"><b style=\"font-family:Arial, Helvetica, sans-serif;\">DUTIES &amp; RESPONSIBILITIES</b></span></p>\n<ul>\n\t<li style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Greeting and interacting with guests in a friendly, professional, and attentive manner.</span></span></li>\n\t<li style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Exceptional customer service is always friendly, helpful, and responsive.</span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Creates a warm and fun atmosphere. </span></span></li>\n\t<li style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Answers questions about gaming machines, must be familiar with the operation and performance of each machine and perform minor mechanical repairs to machines when needed.</span></span></li>\n\t<li style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Show customers where they can cash their gaming machine tickets.</span></span></li>\n\t<li style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Helps with refilling drinks for guests as needed. </span></span></li>\n\t<li style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Maintain guest contact and anticipate guest needs.</span></span></li>\n\t<li style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Investigates player complaints and machine malfunctions.</span></span></li>\n\t<li style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Follows alcohol awareness procedures for preventing intoxication of guests and if they become intoxicated how to handle the guest.</span></span></li>\n\t<li style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Demonstrate a high level of discretion and professionalism when dealing with daily operations and personnel issues.</span></span></li>\n\t<li style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Be knowledgeable and able to follow all policies and procedures as outlined in the official Cash Handling Manual and the official Policies and Procedures Slot Manual established by S &amp; K Gaming LLC.</span></span></li>\n\t<li style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><a>Adheres to company sanitation procedures and personal hygiene policies. </a></span></span></li>\n\t<li style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Communicates continually during shift with Slot Supervisor to ensure smooth operations.</span></span></li>\n\t<li style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary. </span></span></li>\n\t<li style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Performs all duties and responsibilities in a timely and effective manner in accordance with established policies.</span></span></li>\n\t<li style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Well versed in the concepts of quality customer service.</span></span></li>\n\t<li style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Keeps a neat and clean casino area. </span></span></li>\n\t<li style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Vacuums, wipe down machines, may have to empty trash and ash trays.</span></span></li>\n\t<li style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Restocking and may have to change pop canisters and/or CO2 canisters.</span></span></li>\n\t<li style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">To maintain the highest quality and production of the operation and always provide a favorable image.  </span></span></li>\n\t<li style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Maintain a teamwork effort.</span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Gives a warm and pleasant farewell to guests and invites them to return.</span></span></li>\n\t<li style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Periodic deep cleaning projects.</span></span></li>\n\t<li style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Other duties as assigned</span></span></li>\n</ul>",
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