Home › Companies › Fa Etnv Saasfaprod1 Fa Ocs Oraclecloud Com CX 1 › Clinic Receptionist
Clinic Receptionist
Fa Etnv Saasfaprod1 Fa Ocs Oraclecloud Com CX 1 · Roseville, MN, United States; HealthPartners Clinic Roseville · Active · $75 / week · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Fa Etnv Saasfaprod1 Fa Ocs Oraclecloud Com CX 1 |
| Title | Clinic Receptionist |
| Normalized title | - |
| Department / team | North Suburban Family Physicians, HealthPartners Enterprise |
| Location | Roseville, MN, United States |
| Work model | - |
| Employment type | - |
| Salary | $75 / week |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-05-29 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Fa Etnv Saasfaprod1 Fa Ocs Oraclecloud Com CX 1. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Roseville. | Open |
| Department jobs | Active postings in North Suburban Family Physicians, HealthPartners Enterprise. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Fa Etnv Saasfaprod1 Fa Ocs Oraclecloud Com CX 1 |
| Source | 4d57400c-cf5c-491f-a3d8-ad3cec9a16b4 |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
HealthPartners North Suburban Family Physicians has an exciting opportunity for a 1.0 fte Clinic Receptionist to join our team! The role will work primarily at our Roseville clinic but may be asked to float to our Hugo or Lino Lakes clinics as well.
The position will have a 4-week rotating schedule including:
Week 1:
Monday 9:30am – 6pm
Tuesday 8:30am – 5pm
Wednesday 8:30am – 5pm
Thursday 9:30am – 6pm
Friday 8:30am – 5pm
Week 2:
Monday - Friday 8:30am – 5pm
Week 3:
Monday 9:30am – 6pm
Tuesday 8:30am – 5pm
Wednesday 8:30am – 5pm
Thursday 9:30am – 6pm
Friday 8:30am – 5pm
Week 4:
Monday – Friday 7:55am – 4:25pm
In addition, this position includes being on call at Hugo Urgent Care every sixth weekend. Each on-call shift pays $75 per weekend.
The Clinic Receptionist is vital point of contact for a patient entering the North Suburban Family Physicians clinics. The role is responsible for a variety of duties including checking patients in for their appointments, taking co-pays, verifying information, making appointments, and providing customer service to patients and visitors.
Additional responsibilities include:
Providing customer service to each person by:
Putting the patient first at every opportunity Listening to understand each patient Showing concern for each patient Acting individually and with others to meet each patient’s needs
Check-in and Co-pay Administration
Check in patients in an accurate and professional manner Identify and accurately collect co-pays or appropriate fees Use computer-based system to verify patient information Understand and communicate benefit changes to members, or refer to appropriate resource Communicate wait times in a diplomatic manner Direct patients to the appropriate care area Prepare reconciliation report Provide patients with appropriate forms, questionnaires, etc.
Computerized Appointment Scheduling for appointments
Schedule appointments in an accurate and timely manner Maintain knowledge of appointment scheduling practices Maintain knowledge of appointment scheduling policies and procedures
Registration and Verification
Complete the registration process, including reviewing the registration information for completeness and accuracy and obtain further information, if necessary Verify insurance eligibility, if necessary Register patients in an accurate, efficient, and timely manner Identify appropriate account type, e.g., workers compensation, motor vehicle accidents
Facilitate timely and accurate flow of communication within the clinic
Answer telephone and respond appropriately to the caller Take and relay messages requiring follow-up to appropriate individuals Prepare records and materials for new patient appointments Assist with the clerical duties of the clinic
This position requires:
High school diploma or GED One of the following qualifications: Graduate of a formal training program in medical reception, an equivalent program, or a customer service program Two years’ experience as a medical receptionist Two years’ experience in a customer service position One year experience using data look-up and data entry functions on a mainframe or PC based computer system One year customer service experience either via telephone or in-person within the last five years Demonstrated ability to organize work under pressure Demonstrated ability to function with multiple priorities and interruptions Excellent oral communication skills Excellent written communication skills
Company
At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.
We’re an integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.
At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.
Benefits Designed to Support Your Total Health
As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.
Join us in our mission to improve the health and well-being of our patients, members, and communities.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.
Full job record
| Job ID | a46914ee89fc2b8f05e88c0aec9af55dbd8d5f89 |
| Org ID | b87faa3b-233d-4da9-ad50-4ce17dcc94de |
| Source ID | 4d57400c-cf5c-491f-a3d8-ad3cec9a16b4 |
| Board ID | 4d57400c-cf5c-491f-a3d8-ad3cec9a16b4 |
| Provider | oracle_hcm |
| Provider Job Key | 119779 |
| Title | Clinic Receptionist |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Roseville, MN, United States; HealthPartners Clinic Roseville |
| Department | North Suburban Family Physicians, HealthPartners Enterprise |
| Team | — |
| Employment Type | — |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | MN |
| City | Roseville |
| Salary Raw | Description HealthPartners North Suburban Family Physicians has an exciting opportunity for a 1.0 fte Clinic Receptionist to join our team! The role will work primarily at our Roseville clinic but may be asked to float to our Hugo or Lino Lakes clinics as well. The position will have a 4-week rotating schedule including: Week 1: Monday 9:30am – 6pm Tuesday 8:30am – 5pm Wednesday 8:30am – 5pm Thursday 9:30am – 6pm Friday 8:30am – 5pm Week 2: Monday - Friday 8:30am – 5pm Week 3: Monday 9:30am – 6pm Tuesday 8:30am – 5pm Wednesday 8:30am – 5pm Thursday 9:30am – 6pm Friday 8:30am – 5pm Week 4: Monday – Friday 7:55am – 4:25pm In addition, this position includes being on call at Hugo Urgent Care every sixth weekend. Each on-call shift pays $75 per weekend. The Clinic Receptionist is vital point of contact for a patient entering the North Suburban Family Physicians clinics. The role is responsible for a variety of duties including checking patients in for their appointments, taking co-pays, verifying information, making appointments, and providing customer service to patients and visitors. Additional responsibilities include: Providing customer service to each person by: Putting the patient first at every opportunity Listening to understand each patient Showing concern for each patient Acting individually and with others to meet each patient’s needs Check-in and Co-pay Administration Check in patients in an accurate and professional manner Identify and accurately collect co-pays or appropriate fees Use computer-based system to verify patient information Understand and communicate benefit changes to members, or refer to appropriate resource Communicate wait times in a diplomatic manner Direct patients to the appropriate care area Prepare reconciliation report Provide patients with appropriate forms, questionnaires, etc. Computerized Appointment Scheduling for appointments Schedule appointments in an accurate and timely manner Maintain knowledge of appointment scheduling practices Maintain knowledge of appointment scheduling policies and procedures Registration and Verification Complete the registration process, including reviewing the registration information for completeness and accuracy and obtain further information, if necessary Verify insurance eligibility, if necessary Register patients in an accurate, efficient, and timely manner Identify appropriate account type, e.g., workers compensation, motor vehicle accidents Facilitate timely and accurate flow of communication within the clinic Answer telephone and respond appropriately to the caller Take and relay messages requiring follow-up to appropriate individuals Prepare records and materials for new patient appointments Assist with the clerical duties of the clinic This position requires: High school diploma or GED One of the following qualifications: Graduate of a formal training program in medical reception, an equivalent program, or a customer service program Two years’ experience as a medical receptionist Two years’ experience in a customer service position One year experience using data look-up and data entry functions on a mainframe or PC based computer system One year customer service experience either via telephone or in-person within the last five years Demonstrated ability to organize work under pressure Demonstrated ability to function with multiple priorities and interruptions Excellent oral communication skills Excellent written communication skills Company At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work. We’re an integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world. At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change. Benefits Designed to Support Your Total Health As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care. Join us in our mission to improve the health and well-being of our patients, members, and communities. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class. |
| Salary Min | 75 |
| Salary Max | — |
| Salary Currency | USD |
| Salary Period | week |
| Source URL | https://fa-etnv-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/119779 |
| Apply URL | https://fa-etnv-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/119779 |
| First Seen At | 2026-05-31 17:58:48Z |
| Last Seen At | 2026-06-06 20:13:23Z |
| Last Checked At | 2026-06-06 20:13:23Z |
| Last Changed At | 2026-06-06 11:24:35Z |
| Inactive At | — |
| Source Posted At | 2026-05-29 15:31:48Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=fa-etnv-saasfaprod1.fa.ocs.oraclecloud.com|CX_1/date=2026-06-06/2026-06-06T20-12-34-299Z-14fbff4ae2213891aab29a971ad669d3748b558c60ebf4d4cf59bef49eee446a.json |
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"ExternalDescriptionStr": "<div><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">HealthPartners North Suburban Family Physicians has an exciting opportunity for a 1.0 fte Clinic Receptionist to join our team! The role will work primarily at our Roseville clinic but may be asked to float to our Hugo or Lino Lakes clinics as well.</span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">The position will have a 4-week rotating schedule including: </span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Week 1: </span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Monday 9:30am – 6pm</span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Tuesday 8:30am – 5pm</span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Wednesday 8:30am – 5pm</span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Thursday 9:30am – 6pm</span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Friday 8:30am – 5pm</span></span></p><p> </p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Week 2: </span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Monday - Friday 8:30am – 5pm</span></span></p><p> </p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Week 3: </span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Monday 9:30am – 6pm</span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Tuesday 8:30am – 5pm</span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Wednesday 8:30am – 5pm</span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Thursday 9:30am – 6pm</span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Friday 8:30am – 5pm</span></span></p><p> </p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Week 4: </span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Monday – Friday 7:55am – 4:25pm</span></span></p><p> </p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">In addition, this position includes being on call at Hugo Urgent Care every sixth weekend. Each on-call shift pays $75 per weekend.</span></span></p><p> </p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">The Clinic Receptionist is vital point of contact for a patient entering the North Suburban Family Physicians clinics. The role is responsible for a variety of duties including checking patients in for their appointments, taking co-pays, verifying information, making appointments, and providing customer service to patients and visitors. </span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Additional responsibilities include:</span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Providing customer service to each person by: </span></span></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Putting the patient first at every opportunity</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Listening to understand each patient</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Showing concern for each patient</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Acting individually and with others to meet each patient’s needs</span></span></li></ul><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\"> </span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Check-in and Co-pay Administration</span></span></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Check in patients in an accurate and professional manner</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Identify and accurately collect co-pays or appropriate fees</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Use computer-based system to verify patient information</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Understand and communicate benefit changes to members, or refer to appropriate resource Communicate wait times in a diplomatic manner</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Direct patients to the appropriate care area</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Prepare reconciliation report</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Provide patients with appropriate forms, questionnaires, etc.</span></span></li></ul><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\"> </span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Computerized Appointment Scheduling for appointments</span></span></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Schedule appointments in an accurate and timely manner</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Maintain knowledge of appointment scheduling practices</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Maintain knowledge of appointment scheduling policies and procedures</span></span></li></ul><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\"> </span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Registration and Verification</span></span></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Complete the registration process, including reviewing the registration information for completeness and accuracy and obtain further information, if necessary</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Verify insurance eligibility, if necessary</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Register patients in an accurate, efficient, and timely manner</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Identify appropriate account type, e.g., workers compensation, motor vehicle accidents</span></span></li></ul><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\"> </span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Facilitate timely and accurate flow of communication within the clinic</span></span></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Answer telephone and respond appropriately to the caller</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Take and relay messages requiring follow-up to appropriate individuals</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Prepare records and materials for new patient appointments</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Assist with the clerical duties of the clinic</span></span></li></ul><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\"> </span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">This position requires:</span></span></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">High school diploma or GED</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">One of the following qualifications: </span></span><ul style=\"list-style-type: circle;\"><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Graduate of a formal training program in medical reception, an equivalent program, or a customer service program</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Two years’ experience as a medical receptionist </span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Two years’ experience in a customer service position </span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">One year experience using data look-up and data entry functions on a mainframe or PC based computer system</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">One year customer service experience either via telephone or in-person within the last five years </span></span></li></ul></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Demonstrated ability to organize work under pressure</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Demonstrated ability to function with multiple priorities and interruptions</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Excellent oral communication skills</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Excellent written communication skills</span></span></li></ul><p><br> </p></div>",
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