Director of Sales

Voice AI that resolves, not transfers. Most phone systems trap callers in menus and scripts. Vapi is the platform for deploying voice agents that know your business and can listen, adapt, and resolve in minutes. The numbers: 1 billion calls. 1 million developers. 10x enterprise ARR growth The customers: Amazon Ring, ServiceTitan, New York Life, Intuit, Kavak, and thousands more, from YC startups to the Fortune 500 The news: a $50M Series B led by Peak XV Partners, with Bessemer Venture Partners, Kleiner Perkins, M12 (Microsoft's Venture Fund), Y Combinator, and our earlier backers. Total raised: $72M Vapi (/ˈVɑːpi/): We’re creating the shift to voice as humanity’s default interface We’re the most configurable platform for deploying voice agents We’ve grown to over 600k developers in two years, adding 2,000+ every day Try talking to Vapi now! Why We’re Hiring This Role: As we scale our go-to-market engine, we need a strong frontline leader to drive rigor, predictability, and execution within our Account Executive organization. Forecast accuracy, outbound discipline, and deal execution are critical to hitting our next stage of ARR growth. This role will shape the selling culture, operational cadence, and performance standards that define the next chapter of Vapi’s revenue organization. What You’ll Do: 30 Days : Deeply understand pipeline health, forecast methodology, ICP segmentation, and current deal velocity. Build trust with Mid-Market, Enterprise, and Strategic AEs through hands-on deal coaching. Assess current forecasting process and identify gaps in accuracy, inspection, and accountability. Align with Sales Development, Solutions Engineering, Marketing, and RevOps on pipeline coverage and opportunity progression. 60 Days: Implement a rigorous weekly forecasting cadence with clear inspection criteria and defined commit standards. Run structured deal reviews and pipeline inspections to improve win rates and reduce sales cycle time. Reinforce outbound discipline within the AE team to ensure consistent self-sourced pipeline generation. Begin refining sales methodology adoption (MEDDPICC, SPICED, or similar) to increase consistency across deals. 90 Days: Deliver consistent, reliable forecast rollups to the Head of Sales with clear visibility into risk and upside. Improve pipeline hygiene, stage conversion rates, and forecast predictability across segments. Support recruiting, onboarding, and ramping new AEs with clear hiring profiles and success benchmarks. Establish a high-performance sales culture grounded in accountability, coaching, and operational rigor. Who You Are: 7+ years in B2B SaaS sales with at least 3 years in frontline sales management (Manager, Director, or RVP). Proven track record of improving forecast accuracy and consistently delivering against quota in high-growth environments. Experience leading AEs selling into mid-market and enterprise accounts with deal sizes ranging from $240K to $1M+ ARR. Skilled at coaching complex, multi-stakeholder sales cycles involving developers, technical buyers, and C-level executives. Strong command of a recognized sales methodology (MEDDPICC, Challenger, Sandler, Command of the Message, or similar). Hands-on operator who thrives in early-stage, fast-moving environments and can build process from scratch. Highly analytical with strong pipeline management skills and CRM discipline (Salesforce experience strongly preferred). Excellent communicator and people leader who earns trust and leads by example. Bonus: Experience in developer tools, API-first, infrastructure, AI, or voice technology companies. Why Vapi: Generational impact : Build the human interface for every business Ownership culture : 70% of the company are previous founders Kind team : The founders, Jordan and Nikhil, are Canadians Tier-1 Investors : YC, KP seed, Bessemer Series A What We Offer: Real stake : We offer a competitive salary and excellent equity ownership Comprehensive health coverage : medical, dental, and vision plans Team love : We love hanging out, and we do quarterly off-sites Flexible time off : take what you need More : catered meals, transportation, gym, and a $10k annual L&D budget

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