Home › Companies › Iazuqy Fa Ocs Oraclecloud Com CX 1 › Hospital Assistant 2
Hospital Assistant 2
Iazuqy Fa Ocs Oraclecloud Com CX 1 · San Francisco, CA, United States; Location Required - FL 1 - RM, San Francisco, CA, US · Active · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Iazuqy Fa Ocs Oraclecloud Com CX 1 |
| Title | Hospital Assistant 2 |
| Normalized title | - |
| Department / team | Nursing |
| Location | San Francisco, CA, United States |
| Work model | - |
| Employment type | - |
| Salary | - |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-06-18 / 2026-06-18 |
| Changed / last seen | 2026-06-22 / 2026-06-23 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Iazuqy Fa Ocs Oraclecloud Com CX 1. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in San Francisco. | Open |
| Department jobs | Active postings in Nursing. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Iazuqy Fa Ocs Oraclecloud Com CX 1 |
| Source | 1ec01ec1-9ec0-4ca7-9242-3de42049e519 |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
JOB SUMMARY
This job requires providing support to clinical staff and supervisors as appropriate to promote patient care by taking on any task and/or assignment as indicated, including assisting patients with activities of daily living, monitoring and observation, transport, documentation, answering phones/doors and other clerical duties as assigned.
When assigned to the front desk area, this job provides minimal essential coverage of, reception, patient registration and medical record services support, under the direction of the appropriate supervisor, or the Director of Clinical Operations. This includes both routine activities (monitoring the front desk and lobby entrances) and tasks which vary in volume and nature.
Responsibilities
DUTIES & ESSENTIAL JOB FUNCTIONS
%
of time
Essential Function (Yes/No )
Key Responsibilities
(To be completed by Supervisor)
70
YES
Direct/Indirect patient care:
For inpatient services: Making rounds, observing patients in seclusion and /or restraints, assisting patients with hygiene, monitoring and assisting with meals, escorting patients to appointments, taking vital signs, obtaining/transporting specimens, assisting patients in doing laundry or retrieving personal belongings from lockers, assisting in assaultive situations, talking with patients, participating in groups with Rehabilitation therapies staff; Documentation of rounds, seclusion/restraint checks, nutritional intake, vital signs, intake and output, calorie count, level of activity; communication of observations and any abnormal findings to the RN.
For outpatient services: Assisting with patient intake and discharge/exit services, and providing clerical administrative support for medical records.
20
YES
Administrative support and Patient Registration:
Answering phones/doors, stocking supplies, stamping charts, completing lab slips, making appointments, initiating varied paperwork.
Clerical administrative support including calendaring, copying, and other duties as assigned by supervisor.
For all patients: Registers admissions, verifies eligibility, obtains authorization codes and notifies insurance agencies of admissions, completes appropriate admission documents in both Apex and Psych Consult.
For inpatients: Escort admissions to Unit and assists Unit nurses and staff in the collection and return of patient valuables. Supports Officer of the Day (OD) as needed, including paging OD when admission arrives. Runs emergency errands under direction of Unit nursing staff to pharmacy, laboratory, Moffitt/Long hospitals or other destinations as requested.
Assist patient with select admission paperwork.
10
YES
Other: Maintaining cleanliness of emergency equipment. Other duties as assigned.
10 0%
(To update total %, enter the amount of time in whole numbers (without the % symbol - e.g., 15, 20) then highlight the total sum (e.g., 1%) at the bottom of the column and press F9. The total sum should add up to 100 %.)
LIVING PRIDE STANDARDS
Service Excellence
Demonstrates service excellence by following the Everyday PRIDE Guide with the UCSF Medical Center standards and expectations for communication and behavior. These standards and expectations convey specific behavior associated with the Medical Center’s values: Professionalism, Respect, Integrity, Diversity and Excellence, and provide guidance on how we communicate with patients, visitors, faculty, staff, and students, virtually everyone, every day and with every encounter. These standards include, but are not limited to: personal appearance, acknowledging and greeting all patients and families, introductions using AIDET, managing up, service recovery, managing delays and expectations, phone standards, electronic communication, team work, cultural sensitivity and competency. Uses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; acts as an escort to any patient or family member needing directions; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients / families/ colleagues perceive interactions as positive and supportive. Exhibits team work skills to positively acknowledge and recognize other colleagues, and uses personal experiences to model and teach Living PRIDE standards. Exhibits tact and professionalism in difficult situations according to PRIDE Values and Practices Demonstrates an understanding of and adheres to privacy, confidentiality, and security policies and procedures related to Protected Health Information (PHI) or other sensitive and personal information. Demonstrates an understanding of and adheres to safety and infection control policies and procedures. Assumes accountability for improving quality metrics associated with department/unit and meeting organizational/departmental targets.
Work Environment
Keeps working areas neat, orderly and clutter-free, including the hallways. Adheres to cleaning processes and puts things back where they belong. Removes and reports broken equipment and furniture. Picks up and disposes of any litter found throughout entire facility. Posts flyers and posters in designated areas only; does not post on walls, doors or windows. Knows where the Environment of Care Manual is kept in department; corrects or reports unsafe conditions to the appropriate departments. Protects the physical environment and equipment from damage and theft.
OTHER FUNCTIONS AND RESPONSIBILITIES Performs other duties as assigned.
Qualifications
REQUIRED QUALIFICATIONS
High School graduation and two years of related experience or an equivalent combination of education and experience.
Demonstrated excellent attendance and reliability.
Excellent communication and interpersonal skills.
Note: Physical/Health Screening; fingerprinting and background check required.
PREFERRED QUALIFICATION Prior experience working in an acute care and/or psychiatric hospital setting.
CNA Certification
Current nursing student who has completed a rotation in an inpatient hospital
Maintains flexibility in relation to patient assignment, shift, assignment and work assignment.
REQUIRED LICENSES/CERTIFICATIONS
Active American Heart Association CPR certification CPI Training within 6 months of hire
POPULATIONS SERVED Employees who routinely provide direct patient care require a statement concerning Populations Served Competencies. Typically, a statement such as “Demonstrated ability to provide appropriate care based on the needs of a specific individual, including the patient’s age.” is sufficient. Select from the following patient age categories.
Adolescent
Adult
Geriatric
Company
About UCSF
The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.
Pride Values
UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values .
In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here .
Join us to find a rewarding career contributing to improving healthcare worldwide.
Equal Employment Opportunity
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
Salary Information
The final salary and offer components are subject to additional approvals based on UC policy.
Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.
To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html
Full job record
| Job ID | a43a28f386c2f15e2b8d020d12dd5b9280f7f2f3 |
| Org ID | b73f2bf1-b0ab-47ed-8db1-1f14a038aa7c |
| Source ID | 1ec01ec1-9ec0-4ca7-9242-3de42049e519 |
| Board ID | 1ec01ec1-9ec0-4ca7-9242-3de42049e519 |
| Provider | oracle_hcm |
| Provider Job Key | 2306 |
| Title | Hospital Assistant 2 |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | San Francisco, CA, United States; Location Required - FL 1 - RM, San Francisco, CA, US |
| Department | Nursing |
| Team | — |
| Employment Type | — |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | CA |
| City | San Francisco |
| Salary Raw | Description JOB SUMMARY This job requires providing support to clinical staff and supervisors as appropriate to promote patient care by taking on any task and/or assignment as indicated, including assisting patients with activities of daily living, monitoring and observation, transport, documentation, answering phones/doors and other clerical duties as assigned. When assigned to the front desk area, this job provides minimal essential coverage of, reception, patient registration and medical record services support, under the direction of the appropriate supervisor, or the Director of Clinical Operations. This includes both routine activities (monitoring the front desk and lobby entrances) and tasks which vary in volume and nature. Responsibilities DUTIES & ESSENTIAL JOB FUNCTIONS % of time Essential Function (Yes/No ) Key Responsibilities (To be completed by Supervisor) 70 YES Direct/Indirect patient care: For inpatient services: Making rounds, observing patients in seclusion and /or restraints, assisting patients with hygiene, monitoring and assisting with meals, escorting patients to appointments, taking vital signs, obtaining/transporting specimens, assisting patients in doing laundry or retrieving personal belongings from lockers, assisting in assaultive situations, talking with patients, participating in groups with Rehabilitation therapies staff; Documentation of rounds, seclusion/restraint checks, nutritional intake, vital signs, intake and output, calorie count, level of activity; communication of observations and any abnormal findings to the RN. For outpatient services: Assisting with patient intake and discharge/exit services, and providing clerical administrative support for medical records. 20 YES Administrative support and Patient Registration: Answering phones/doors, stocking supplies, stamping charts, completing lab slips, making appointments, initiating varied paperwork. Clerical administrative support including calendaring, copying, and other duties as assigned by supervisor. For all patients: Registers admissions, verifies eligibility, obtains authorization codes and notifies insurance agencies of admissions, completes appropriate admission documents in both Apex and Psych Consult. For inpatients: Escort admissions to Unit and assists Unit nurses and staff in the collection and return of patient valuables. Supports Officer of the Day (OD) as needed, including paging OD when admission arrives. Runs emergency errands under direction of Unit nursing staff to pharmacy, laboratory, Moffitt/Long hospitals or other destinations as requested. Assist patient with select admission paperwork. 10 YES Other: Maintaining cleanliness of emergency equipment. Other duties as assigned. 10 0% (To update total %, enter the amount of time in whole numbers (without the % symbol - e.g., 15, 20) then highlight the total sum (e.g., 1%) at the bottom of the column and press F9. The total sum should add up to 100 %.) LIVING PRIDE STANDARDS Service Excellence Demonstrates service excellence by following the Everyday PRIDE Guide with the UCSF Medical Center standards and expectations for communication and behavior. These standards and expectations convey specific behavior associated with the Medical Center’s values: Professionalism, Respect, Integrity, Diversity and Excellence, and provide guidance on how we communicate with patients, visitors, faculty, staff, and students, virtually everyone, every day and with every encounter. These standards include, but are not limited to: personal appearance, acknowledging and greeting all patients and families, introductions using AIDET, managing up, service recovery, managing delays and expectations, phone standards, electronic communication, team work, cultural sensitivity and competency. Uses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; acts as an escort to any patient or family member needing directions; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients / families/ colleagues perceive interactions as positive and supportive. Exhibits team work skills to positively acknowledge and recognize other colleagues, and uses personal experiences to model and teach Living PRIDE standards. Exhibits tact and professionalism in difficult situations according to PRIDE Values and Practices Demonstrates an understanding of and adheres to privacy, confidentiality, and security policies and procedures related to Protected Health Information (PHI) or other sensitive and personal information. Demonstrates an understanding of and adheres to safety and infection control policies and procedures. Assumes accountability for improving quality metrics associated with department/unit and meeting organizational/departmental targets. Work Environment Keeps working areas neat, orderly and clutter-free, including the hallways. Adheres to cleaning processes and puts things back where they belong. Removes and reports broken equipment and furniture. Picks up and disposes of any litter found throughout entire facility. Posts flyers and posters in designated areas only; does not post on walls, doors or windows. Knows where the Environment of Care Manual is kept in department; corrects or reports unsafe conditions to the appropriate departments. Protects the physical environment and equipment from damage and theft. OTHER FUNCTIONS AND RESPONSIBILITIES Performs other duties as assigned. Qualifications REQUIRED QUALIFICATIONS High School graduation and two years of related experience or an equivalent combination of education and experience. Demonstrated excellent attendance and reliability. Excellent communication and interpersonal skills. Note: Physical/Health Screening; fingerprinting and background check required. PREFERRED QUALIFICATION Prior experience working in an acute care and/or psychiatric hospital setting. CNA Certification Current nursing student who has completed a rotation in an inpatient hospital Maintains flexibility in relation to patient assignment, shift, assignment and work assignment. REQUIRED LICENSES/CERTIFICATIONS Active American Heart Association CPR certification CPI Training within 6 months of hire POPULATIONS SERVED Employees who routinely provide direct patient care require a statement concerning Populations Served Competencies. Typically, a statement such as “Demonstrated ability to provide appropriate care based on the needs of a specific individual, including the patient’s age.” is sufficient. Select from the following patient age categories. Adolescent Adult Geriatric Company About UCSF The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells. Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values . In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here . Join us to find a rewarding career contributing to improving healthcare worldwide. Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. Salary Information The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | day |
| Source URL | https://iazuqy.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/2306 |
| Apply URL | https://iazuqy.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/2306 |
| First Seen At | 2026-06-18 11:14:49Z |
| Last Seen At | 2026-06-23 11:13:54Z |
| Last Checked At | 2026-06-23 11:13:54Z |
| Last Changed At | 2026-06-22 15:09:32Z |
| Inactive At | — |
| Source Posted At | 2026-06-18 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=iazuqy.fa.ocs.oraclecloud.com|CX_1/date=2026-06-23/2026-06-23T11-12-20-389Z-d218ec75bdbb102e936b2c2b48dca815d0a7ea61146b6c93fdff76bdfda44f8f.json |
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"CorporateDescriptionStr": "<div>\n <b>About UCSF</b>\n</div>\n<div>\n <br>\n</div>\n<div>\n The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.\n</div>\n<div>\n <br>\n</div>\n<div>\n <b>Pride Values</b>\n</div>\n<div>\n <br>\n</div>\n<div>\n UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as <a href=\"https://www.ucsf.edu/about/mission-and-values\" target=\"_blank\" rel=\"nofollow\">our PRIDE values</a>.\n</div>\n<div>\n <br>\n</div>\n<div>\n In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available <a href=\"https://diversity.ucsf.edu/\" target=\"_blank\" rel=\"nofollow\">here</a>.\n</div>\n<div>\n <br>\n</div>\n<div>\n Join us to find a rewarding career contributing to improving healthcare worldwide.\n</div>\n<div>\n <b><br></b>\n</div>\n<div>\n <b>Equal Employment Opportunity</b>\n</div>\n<div>\n <br>\n</div>\n<div>\n <i>The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.</i>\n</div>\n<div>\n <i><br></i>\n</div>\n<div>\n <div>\n <b>Salary Information</b>\n </div>\n <div>\n <br>\n </div>\n <div>\n The final salary and offer components are subject to additional approvals based on UC policy.\n </div>\n <div>\n <br>\n </div>\n <div>\n Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.\n </div>\n <div>\n <br>\n </div>\n <div>\n To learn more about the benefits of working at UCSF, including total compensation, please visit: <a href=\"https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Furldefense.com%2Fv3%2F__https%3A%2Fucnet.universityofcalifornia.edu%2Fcompensation-and-benefits%2Findex.html__%3B!!LQC6Cpwp!uPLWUNVR0rFXMaSxiegp2raBmrA8C98l3-u68X5cON0um3OJMU_XUivT5BcOsGRYxtGPmgcRECZCCPoE3BWZz30_aN1A%24&data=05%7C02%7Ckellestad%40deloitte.com%7C09196a31acf74487ae9208de8b4b632a%7C36da45f1dd2c4d1faf135abe46b99921%7C0%7C0%7C639101353128138525%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=YCGJ3ybBxqEKRAZBHus2KaGkepN2dmG3pACwRBxDLng%3D&reserved=0\" target=\"_blank\" rel=\"nofollow\">https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html</a>\n </div>\n <div style=\"font-style:italic\">\n <br>\n </div>\n</div>",
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"ExternalQualificationsStr": "<h6 align=\"left\" style=\"text-align: left;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\"><u>REQUIRED QUALIFICATIONS</u></span></span></h6><p> </p><ul style=\"list-style-type: disc;\"><li><p><span style=\"font-family: Arial, sans-serif;\">High School graduation and two years of related experience or an equivalent combination of education and experience.</span></p></li><li><p><span style=\"font-family: Arial, sans-serif;\">Demonstrated excellent attendance and reliability.</span></p></li><li><p><span style=\"font-family: Arial, sans-serif;\">Excellent communication and interpersonal skills.</span></p></li></ul><p><br><br> </p><p><span style=\"font-family: Arial, sans-serif;\">Note: Physical/Health Screening; fingerprinting and background check required.</span></p><p> </p><h5><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">PREFERRED QUALIFICATION</span></span></h5><h5> </h5><ul style=\"list-style-type: disc;\"><li><p><span style=\"font-family: Arial, sans-serif;\">Prior experience working in an acute care and/or psychiatric hospital setting.</span></p></li><li><p><span style=\"font-family: Arial, sans-serif;\">CNA Certification</span></p></li><li><p><span style=\"font-family: Arial, sans-serif;\">Current nursing student who has completed a rotation in an inpatient hospital</span></p></li><li><p><span style=\"font-family: Arial, sans-serif;\">Maintains flexibility in relation to patient assignment, shift, assignment and work assignment.</span></p></li></ul><p><span style=\"font-size: 11pt; text-decoration: none;\"><strong><u> </u></strong></span></p><h2><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">REQUIRED LICENSES/CERTIFICATIONS</span></span></h2><p> </p><ul style=\"list-style-type: disc;\"><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Active American Heart Association CPR certification</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">CPI Training within 6 months of hire</span></span></li></ul><p> </p><h2><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">POPULATIONS SERVED </span></span></h2><p><span style=\"font-family: Arial, sans-serif;\">Employees who routinely provide direct patient care require a statement concerning Populations Served Competencies. Typically, a statement such as “Demonstrated ability to provide appropriate care based on the needs of a specific individual, including the patient’s age.” is sufficient. Select from the following patient age categories.</span></p><p> </p><p><span style=\"font-family: Arial, sans-serif;\">Adolescent<span> </span> </span></p><p><span style=\"font-family: Arial, sans-serif;\">Adult<span> </span> </span></p><p><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Geriatric </span><span style=\"font-size: 11pt;\"> </span></span></p>",
"InternalQualificationsStr": "<h6 align=\"left\" style=\"text-align: left;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\"><u>REQUIRED QUALIFICATIONS</u></span></span></h6><p> </p><ul style=\"list-style-type: disc;\"><li><p><span style=\"font-family: Arial, sans-serif;\">High School graduation and two years of related experience or an equivalent combination of education and experience.</span></p></li><li><p><span style=\"font-family: Arial, sans-serif;\">Demonstrated excellent attendance and reliability.</span></p></li><li><p><span style=\"font-family: Arial, sans-serif;\">Excellent communication and interpersonal skills.</span></p></li></ul><p><br><br> </p><p><span style=\"font-family: Arial, sans-serif;\">Note: Physical/Health Screening; fingerprinting and background check required.</span></p><p> </p><h5><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">PREFERRED QUALIFICATION</span></span></h5><h5> </h5><ul style=\"list-style-type: disc;\"><li><p><span style=\"font-family: Arial, sans-serif;\">Prior experience working in an acute care and/or psychiatric hospital setting.</span></p></li><li><p><span style=\"font-family: Arial, sans-serif;\">CNA Certification</span></p></li><li><p><span style=\"font-family: Arial, sans-serif;\">Current nursing student who has completed a rotation in an inpatient hospital</span></p></li><li><p><span style=\"font-family: Arial, sans-serif;\">Maintains flexibility in relation to patient assignment, shift, assignment and work assignment.</span></p></li></ul><p><span style=\"font-size: 11pt; text-decoration: none;\"><strong><u> </u></strong></span></p><h2><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">REQUIRED LICENSES/CERTIFICATIONS</span></span></h2><p> </p><ul style=\"list-style-type: disc;\"><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Active American Heart Association CPR certification</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">CPI Training within 6 months of hire</span></span></li></ul><p> </p><h2><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">POPULATIONS SERVED </span></span></h2><p><span style=\"font-family: Arial, sans-serif;\">Employees who routinely provide direct patient care require a statement concerning Populations Served Competencies. Typically, a statement such as “Demonstrated ability to provide appropriate care based on the needs of a specific individual, including the patient’s age.” is sufficient. Select from the following patient age categories.</span></p><p> </p><p><span style=\"font-family: Arial, sans-serif;\">Adolescent<span> </span> </span></p><p><span style=\"font-family: Arial, sans-serif;\">Adult<span> </span> </span></p><p><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Geriatric </span><span style=\"font-size: 11pt;\"> </span></span></p>",
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"ExternalResponsibilitiesStr": "<p><span>DUTIES & ESSENTIAL JOB FUNCTIONS</span></p><p style=\"margin-right: -27pt; text-align: justify;\"><span style=\"font-size: 11pt;\"> </span></p><figure class=\"table\"><table border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"655\" style=\"border-collapse: collapse; width: 491.4pt;\"><tbody><tr style=\"height: 22.4pt;\"><td width=\"83\" valign=\"top\" style=\"border: 1pt solid windowtext; height: 22.4pt; padding: 0in 5.4pt; width: 62.35pt;\"><p style=\"text-align: center;\"><span style=\"font-family: Arial, sans-serif;\">% </span></p><p style=\"text-align: center;\"><span style=\"font-family: Arial, sans-serif;\"><strong>of time</strong></span></p></td><td width=\"71\" style=\"border: 1pt solid windowtext; height: 22.4pt; padding: 0in 5.4pt; width: 53pt;\"><p style=\"text-align: center;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 8pt;\"><strong>Essential Function (Yes/No</strong></span><span style=\"font-size: 7pt;\">)</span></span></p></td><td width=\"501\" valign=\"top\" style=\"border: 1pt solid windowtext; height: 22.4pt; padding: 0in 5.4pt; width: 376.05pt;\"><p style=\"text-align: center;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\"><strong> </strong></span> </span></p><p style=\"text-align: center;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\"><strong>Key Responsibilities</strong></span></span></p><p style=\"text-align: center;\"><span style=\"font-family: Arial, sans-serif;\"><i><span style=\"font-size: 9pt;\"><strong>(To be completed by Supervisor)</strong></span></i></span></p></td></tr><tr><td width=\"83\" valign=\"top\" style=\"border-width: medium 1pt 1pt; border-style: none dotted solid; border-color: currentcolor windowtext windowtext; padding: 0in 5.4pt; width: 62.35pt;\"><p style=\"text-align: center;\"><span style=\"font-family: Arial, sans-serif;\">70</span></p></td><td width=\"71\" valign=\"top\" style=\"border-width: medium 1pt 1pt medium; border-style: none dotted dotted none; border-color: currentcolor windowtext windowtext currentcolor; padding: 0in 5.4pt; width: 53pt;\"><p style=\"text-align: center;\"><span style=\"font-family: Arial, sans-serif;\">YES</span></p></td><td width=\"501\" valign=\"top\" style=\"border-width: medium 1pt 1pt medium; border-style: none dotted dotted none; border-color: currentcolor windowtext windowtext currentcolor; padding: 0in 5.4pt; width: 376.05pt;\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\"><strong><u>Direct/Indirect patient care:</u> </strong></span></span></p><ul style=\"list-style-type: disc;\"><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">For inpatient services: Making rounds, observing patients in seclusion and /or restraints, assisting patients with hygiene, monitoring and assisting with meals, escorting patients to appointments, taking vital signs, obtaining/transporting specimens, assisting patients in doing laundry or retrieving personal belongings</span><i><span style=\"font-size: 9pt;\"><strong> </strong></span></i><span style=\"font-size: 9pt;\">from lockers, assisting in assaultive situations, talking with patients, participating in groups with Rehabilitation therapies staff; Documentation of rounds, seclusion/restraint checks, nutritional intake, vital signs, intake and output, calorie count, level of activity; communication of observations and any abnormal findings to the RN.</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">For outpatient services: Assisting with patient intake and discharge/exit services, and providing clerical administrative support for medical records. </span></span></p></li></ul></td></tr><tr><td width=\"83\" valign=\"top\" style=\"border-width: medium 1pt 1pt; border-style: none dotted solid; border-color: currentcolor windowtext windowtext; padding: 0in 5.4pt; width: 62.35pt;\"><p style=\"text-align: center;\"><span style=\"font-family: Arial, sans-serif;\">20</span></p></td><td width=\"71\" valign=\"top\" style=\"border-width: medium 1pt 1pt medium; border-style: none dotted dotted none; border-color: currentcolor windowtext windowtext currentcolor; padding: 0in 5.4pt; width: 53pt;\"><p style=\"text-align: center;\"><span style=\"font-family: Arial, sans-serif;\">YES</span></p></td><td width=\"501\" valign=\"top\" style=\"border-width: medium 1pt 1pt medium; border-style: none dotted dotted none; border-color: currentcolor windowtext windowtext currentcolor; padding: 0in 5.4pt; width: 376.05pt;\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\"><strong><u>Administrative support and Patient Registration:</u></strong> </span></span></p><ul style=\"list-style-type: disc;\"><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">Answering phones/doors, stocking supplies, stamping charts, completing lab slips, making appointments, initiating varied paperwork.</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">Clerical administrative support including calendaring, copying, and other duties as assigned by supervisor.</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">For all patients: Registers admissions, verifies eligibility, obtains authorization codes and notifies insurance agencies of admissions, completes appropriate admission documents in both Apex and Psych Consult.</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">For inpatients: Escort admissions to Unit and assists Unit nurses and staff in the collection and return of patient valuables. Supports Officer of the Day (OD) as needed, including paging OD when admission arrives. Runs emergency errands under direction of Unit nursing staff to pharmacy, laboratory, Moffitt/Long hospitals or other destinations as requested.</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">Assist patient with select admission paperwork. </span></span></p></li></ul><p style=\"text-align: justify;\"> </p></td></tr><tr><td width=\"83\" valign=\"top\" style=\"border-width: medium 1pt 1pt; border-style: none dotted solid; border-color: currentcolor windowtext windowtext; padding: 0in 5.4pt; width: 62.35pt;\"><p style=\"text-align: center;\"><span style=\"font-family: Arial, sans-serif;\">10</span></p></td><td width=\"71\" valign=\"top\" style=\"border-width: medium 1pt 1pt medium; border-style: none dotted dotted none; border-color: currentcolor windowtext windowtext currentcolor; padding: 0in 5.4pt; width: 53pt;\"><p style=\"text-align: center;\"><span style=\"font-family: Arial, sans-serif;\">YES</span></p></td><td width=\"501\" valign=\"top\" style=\"border-width: medium 1pt 1pt medium; border-style: none dotted dotted none; border-color: currentcolor windowtext windowtext currentcolor; padding: 0in 5.4pt; width: 376.05pt;\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\"><strong><u>Other:</u></strong> Maintaining cleanliness of emergency equipment. Other duties as assigned.</span></span></p></td></tr><tr><td width=\"83\" valign=\"top\" style=\"border: 1pt dotted windowtext; padding: 0in 5.4pt; width: 62.35pt;\"><p style=\"text-align: center;\"><span style=\"font-family: Arial, sans-serif;\">10<span>0%</span></span></p></td><td width=\"71\" valign=\"top\" style=\"border-width: medium 1pt 1pt medium; border-style: none dotted dotted none; border-color: currentcolor windowtext windowtext currentcolor; padding: 0in 5.4pt; width: 53pt;\"> </td><td width=\"501\" valign=\"top\" style=\"border-width: medium 1pt 1pt medium; border-style: none dotted dotted none; border-color: currentcolor windowtext windowtext currentcolor; padding: 0in 5.4pt; width: 376.05pt;\"><span style=\"font-family: Arial, sans-serif;\"><i><span style=\"font-size: 9pt;\"><strong>(To update total %, enter the amount of time in whole numbers (without the % symbol - e.g., 15, 20) then highlight the total sum (e.g., 1%) at the bottom of the column and press F9. The total sum should add up to 100 %.)</strong></span></i></span></td></tr></tbody></table></figure><p style=\"margin-left: 3.5in; text-align: justify;\"><span style=\"font-size: 9pt;\"><strong> </strong></span></p><p><span>LIVING PRIDE STANDARDS</span></p><p style=\"line-height: 115%; margin-bottom: 10pt;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Service Excellence</span></span></p><ul style=\"list-style-type: disc;\"><li style=\"line-height: 115%;\"><span style=\"font-family: Arial, sans-serif;\">Demonstrates service excellence by following the Everyday PRIDE Guide with the UCSF Medical Center standards and expectations for communication and behavior. These standards and expectations convey specific behavior associated with the Medical Center’s values: Professionalism, Respect, Integrity, Diversity and Excellence, and provide guidance on how we communicate with patients, visitors, faculty, staff, and students, virtually everyone, every day and with every encounter. These standards include, but are not limited to: personal appearance, acknowledging and greeting all patients and families, introductions using AIDET, managing up, service recovery, managing delays and expectations, phone standards, electronic communication, team work, cultural sensitivity and competency. </span></li><li style=\"line-height: 115%;\"><span style=\"font-family: Arial, sans-serif;\">Uses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; acts as an escort to any patient or family member needing directions; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients / families/ colleagues perceive interactions as positive and supportive. Exhibits team work skills to positively acknowledge and recognize other colleagues, and uses personal experiences to model and teach Living PRIDE standards. </span></li><li style=\"line-height: 115%;\"><span style=\"font-family: Arial, sans-serif;\">Exhibits tact and professionalism in difficult situations according to PRIDE Values and Practices</span></li><li style=\"line-height: 115%;\"><span style=\"font-family: Arial, sans-serif;\">Demonstrates an understanding of and adheres to privacy, confidentiality, and security policies and procedures related to Protected Health Information (PHI) or other sensitive and personal information.</span></li><li style=\"line-height: 115%;\"><span style=\"font-family: Arial, sans-serif;\">Demonstrates an understanding of and adheres to safety and infection control policies and procedures.</span></li><li style=\"line-height: 115%;\"><span style=\"font-family: Arial, sans-serif;\">Assumes accountability for improving quality metrics associated with department/unit and meeting organizational/departmental targets. </span></li></ul><p style=\"line-height: 115%;\"><span style=\"font-family: Arial, sans-serif;\"><span> </span></span></p><p style=\"line-height: 115%; margin-bottom: 10pt;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Work Environment</span></span></p><ul style=\"list-style-type: disc;\"><li style=\"line-height: 115%;\"><span style=\"font-family: Arial, sans-serif;\">Keeps working areas neat, orderly and clutter-free, including the hallways.<span> </span>Adheres to cleaning processes and puts things back where they belong. Removes and reports broken equipment and furniture.</span></li><li style=\"line-height: 115%;\"><span style=\"font-family: Arial, sans-serif;\">Picks up and disposes of any litter found throughout entire facility. </span></li><li style=\"line-height: 115%;\"><span style=\"font-family: Arial, sans-serif;\">Posts flyers and posters in designated areas only; does not post on walls, doors or windows.</span></li><li style=\"line-height: 115%;\"><span style=\"font-family: Arial, sans-serif;\">Knows where the Environment of Care Manual is kept in department; corrects or reports unsafe conditions to the appropriate departments.<span> </span></span></li><li style=\"line-height: 115%;\"><span style=\"font-family: Arial, sans-serif;\">Protects the physical environment and equipment from damage and theft.</span></li></ul><p><span style=\"font-size: 11pt;\"> </span></p><h5><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">OTHER FUNCTIONS AND RESPONSIBILITIES</span></span></h5><ul style=\"list-style-type: disc;\"><li><p><span style=\"font-family: Arial, sans-serif;\">Performs other duties as assigned.</span><br><br> </p></li></ul>",
"InternalResponsibilitiesStr": "<p><span>DUTIES & ESSENTIAL JOB FUNCTIONS</span></p><p style=\"margin-right: -27pt; text-align: justify;\"><span style=\"font-size: 11pt;\"> </span></p><figure class=\"table\"><table border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"655\" style=\"border-collapse: collapse; width: 491.4pt;\"><tbody><tr style=\"height: 22.4pt;\"><td width=\"83\" valign=\"top\" style=\"border: 1pt solid windowtext; height: 22.4pt; padding: 0in 5.4pt; width: 62.35pt;\"><p style=\"text-align: center;\"><span style=\"font-family: Arial, sans-serif;\">% </span></p><p style=\"text-align: center;\"><span style=\"font-family: Arial, sans-serif;\"><strong>of time</strong></span></p></td><td width=\"71\" style=\"border: 1pt solid windowtext; height: 22.4pt; padding: 0in 5.4pt; width: 53pt;\"><p style=\"text-align: center;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 8pt;\"><strong>Essential Function (Yes/No</strong></span><span style=\"font-size: 7pt;\">)</span></span></p></td><td width=\"501\" valign=\"top\" style=\"border: 1pt solid windowtext; height: 22.4pt; padding: 0in 5.4pt; width: 376.05pt;\"><p style=\"text-align: center;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\"><strong> </strong></span> </span></p><p style=\"text-align: center;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\"><strong>Key Responsibilities</strong></span></span></p><p style=\"text-align: center;\"><span style=\"font-family: Arial, sans-serif;\"><i><span style=\"font-size: 9pt;\"><strong>(To be completed by Supervisor)</strong></span></i></span></p></td></tr><tr><td width=\"83\" valign=\"top\" style=\"border-width: medium 1pt 1pt; border-style: none dotted solid; border-color: currentcolor windowtext windowtext; padding: 0in 5.4pt; width: 62.35pt;\"><p style=\"text-align: center;\"><span style=\"font-family: Arial, sans-serif;\">70</span></p></td><td width=\"71\" valign=\"top\" style=\"border-width: medium 1pt 1pt medium; border-style: none dotted dotted none; border-color: currentcolor windowtext windowtext currentcolor; padding: 0in 5.4pt; width: 53pt;\"><p style=\"text-align: center;\"><span style=\"font-family: Arial, sans-serif;\">YES</span></p></td><td width=\"501\" valign=\"top\" style=\"border-width: medium 1pt 1pt medium; border-style: none dotted dotted none; border-color: currentcolor windowtext windowtext currentcolor; padding: 0in 5.4pt; width: 376.05pt;\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\"><strong><u>Direct/Indirect patient care:</u> </strong></span></span></p><ul style=\"list-style-type: disc;\"><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">For inpatient services: Making rounds, observing patients in seclusion and /or restraints, assisting patients with hygiene, monitoring and assisting with meals, escorting patients to appointments, taking vital signs, obtaining/transporting specimens, assisting patients in doing laundry or retrieving personal belongings</span><i><span style=\"font-size: 9pt;\"><strong> </strong></span></i><span style=\"font-size: 9pt;\">from lockers, assisting in assaultive situations, talking with patients, participating in groups with Rehabilitation therapies staff; Documentation of rounds, seclusion/restraint checks, nutritional intake, vital signs, intake and output, calorie count, level of activity; communication of observations and any abnormal findings to the RN.</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">For outpatient services: Assisting with patient intake and discharge/exit services, and providing clerical administrative support for medical records. </span></span></p></li></ul></td></tr><tr><td width=\"83\" valign=\"top\" style=\"border-width: medium 1pt 1pt; border-style: none dotted solid; border-color: currentcolor windowtext windowtext; padding: 0in 5.4pt; width: 62.35pt;\"><p style=\"text-align: center;\"><span style=\"font-family: Arial, sans-serif;\">20</span></p></td><td width=\"71\" valign=\"top\" style=\"border-width: medium 1pt 1pt medium; border-style: none dotted dotted none; border-color: currentcolor windowtext windowtext currentcolor; padding: 0in 5.4pt; width: 53pt;\"><p style=\"text-align: center;\"><span style=\"font-family: Arial, sans-serif;\">YES</span></p></td><td width=\"501\" valign=\"top\" style=\"border-width: medium 1pt 1pt medium; border-style: none dotted dotted none; border-color: currentcolor windowtext windowtext currentcolor; padding: 0in 5.4pt; width: 376.05pt;\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\"><strong><u>Administrative support and Patient Registration:</u></strong> </span></span></p><ul style=\"list-style-type: disc;\"><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">Answering phones/doors, stocking supplies, stamping charts, completing lab slips, making appointments, initiating varied paperwork.</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">Clerical administrative support including calendaring, copying, and other duties as assigned by supervisor.</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">For all patients: Registers admissions, verifies eligibility, obtains authorization codes and notifies insurance agencies of admissions, completes appropriate admission documents in both Apex and Psych Consult.</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">For inpatients: Escort admissions to Unit and assists Unit nurses and staff in the collection and return of patient valuables. Supports Officer of the Day (OD) as needed, including paging OD when admission arrives. Runs emergency errands under direction of Unit nursing staff to pharmacy, laboratory, Moffitt/Long hospitals or other destinations as requested.</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">Assist patient with select admission paperwork. </span></span></p></li></ul><p style=\"text-align: justify;\"> </p></td></tr><tr><td width=\"83\" valign=\"top\" style=\"border-width: medium 1pt 1pt; border-style: none dotted solid; border-color: currentcolor windowtext windowtext; padding: 0in 5.4pt; width: 62.35pt;\"><p style=\"text-align: center;\"><span style=\"font-family: Arial, sans-serif;\">10</span></p></td><td width=\"71\" valign=\"top\" style=\"border-width: medium 1pt 1pt medium; border-style: none dotted dotted none; border-color: currentcolor windowtext windowtext currentcolor; padding: 0in 5.4pt; width: 53pt;\"><p style=\"text-align: center;\"><span style=\"font-family: Arial, sans-serif;\">YES</span></p></td><td width=\"501\" valign=\"top\" style=\"border-width: medium 1pt 1pt medium; border-style: none dotted dotted none; border-color: currentcolor windowtext windowtext currentcolor; padding: 0in 5.4pt; width: 376.05pt;\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\"><strong><u>Other:</u></strong> Maintaining cleanliness of emergency equipment. Other duties as assigned.</span></span></p></td></tr><tr><td width=\"83\" valign=\"top\" style=\"border: 1pt dotted windowtext; padding: 0in 5.4pt; width: 62.35pt;\"><p style=\"text-align: center;\"><span style=\"font-family: Arial, sans-serif;\">10<span>0%</span></span></p></td><td width=\"71\" valign=\"top\" style=\"border-width: medium 1pt 1pt medium; border-style: none dotted dotted none; border-color: currentcolor windowtext windowtext currentcolor; padding: 0in 5.4pt; width: 53pt;\"> </td><td width=\"501\" valign=\"top\" style=\"border-width: medium 1pt 1pt medium; border-style: none dotted dotted none; border-color: currentcolor windowtext windowtext currentcolor; padding: 0in 5.4pt; width: 376.05pt;\"><span style=\"font-family: Arial, sans-serif;\"><i><span style=\"font-size: 9pt;\"><strong>(To update total %, enter the amount of time in whole numbers (without the % symbol - e.g., 15, 20) then highlight the total sum (e.g., 1%) at the bottom of the column and press F9. The total sum should add up to 100 %.)</strong></span></i></span></td></tr></tbody></table></figure><p style=\"margin-left: 3.5in; text-align: justify;\"><span style=\"font-size: 9pt;\"><strong> </strong></span></p><p><span>LIVING PRIDE STANDARDS</span></p><p style=\"line-height: 115%; margin-bottom: 10pt;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Service Excellence</span></span></p><ul style=\"list-style-type: disc;\"><li style=\"line-height: 115%;\"><span style=\"font-family: Arial, sans-serif;\">Demonstrates service excellence by following the Everyday PRIDE Guide with the UCSF Medical Center standards and expectations for communication and behavior. These standards and expectations convey specific behavior associated with the Medical Center’s values: Professionalism, Respect, Integrity, Diversity and Excellence, and provide guidance on how we communicate with patients, visitors, faculty, staff, and students, virtually everyone, every day and with every encounter. These standards include, but are not limited to: personal appearance, acknowledging and greeting all patients and families, introductions using AIDET, managing up, service recovery, managing delays and expectations, phone standards, electronic communication, team work, cultural sensitivity and competency. </span></li><li style=\"line-height: 115%;\"><span style=\"font-family: Arial, sans-serif;\">Uses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; acts as an escort to any patient or family member needing directions; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients / families/ colleagues perceive interactions as positive and supportive. Exhibits team work skills to positively acknowledge and recognize other colleagues, and uses personal experiences to model and teach Living PRIDE standards. </span></li><li style=\"line-height: 115%;\"><span style=\"font-family: Arial, sans-serif;\">Exhibits tact and professionalism in difficult situations according to PRIDE Values and Practices</span></li><li style=\"line-height: 115%;\"><span style=\"font-family: Arial, sans-serif;\">Demonstrates an understanding of and adheres to privacy, confidentiality, and security policies and procedures related to Protected Health Information (PHI) or other sensitive and personal information.</span></li><li style=\"line-height: 115%;\"><span style=\"font-family: Arial, sans-serif;\">Demonstrates an understanding of and adheres to safety and infection control policies and procedures.</span></li><li style=\"line-height: 115%;\"><span style=\"font-family: Arial, sans-serif;\">Assumes accountability for improving quality metrics associated with department/unit and meeting organizational/departmental targets. </span></li></ul><p style=\"line-height: 115%;\"><span style=\"font-family: Arial, sans-serif;\"><span> </span></span></p><p style=\"line-height: 115%; margin-bottom: 10pt;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Work Environment</span></span></p><ul style=\"list-style-type: disc;\"><li style=\"line-height: 115%;\"><span style=\"font-family: Arial, sans-serif;\">Keeps working areas neat, orderly and clutter-free, including the hallways.<span> </span>Adheres to cleaning processes and puts things back where they belong. Removes and reports broken equipment and furniture.</span></li><li style=\"line-height: 115%;\"><span style=\"font-family: Arial, sans-serif;\">Picks up and disposes of any litter found throughout entire facility. </span></li><li style=\"line-height: 115%;\"><span style=\"font-family: Arial, sans-serif;\">Posts flyers and posters in designated areas only; does not post on walls, doors or windows.</span></li><li style=\"line-height: 115%;\"><span style=\"font-family: Arial, sans-serif;\">Knows where the Environment of Care Manual is kept in department; corrects or reports unsafe conditions to the appropriate departments.<span> </span></span></li><li style=\"line-height: 115%;\"><span style=\"font-family: Arial, sans-serif;\">Protects the physical environment and equipment from damage and theft.</span></li></ul><p><span style=\"font-size: 11pt;\"> </span></p><h5><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">OTHER FUNCTIONS AND RESPONSIBILITIES</span></span></h5><ul style=\"list-style-type: disc;\"><li><p><span style=\"font-family: Arial, sans-serif;\">Performs other duties as assigned.</span><br><br> </p></li></ul>",
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