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HomeCompaniesFa Evmr Saasfaprod1 Fa Ocs Oraclecloud Com CX 1Fault Management L2 Engineer 1

Fault Management L2 Engineer 1

Fa Evmr Saasfaprod1 Fa Ocs Oraclecloud Com CX 1 · India; Pacifica Tech Park, Chennai, Tamil Nadu, IN; Green Boulevard - Tower A, Noida, Uttar Pradesh, IN · Active · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyFa Evmr Saasfaprod1 Fa Ocs Oraclecloud Com CX 1
TitleFault Management L2 Engineer 1
Normalized title-
Department / teamCustomer Services
LocationTamil Nadu, IN, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-05-27 / 2026-05-31
Changed / last seen2026-06-11 / 2026-06-18

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PageWhat it containsOpen
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Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Oracle Recruiting Cloud / Fusion HCM.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Tamil Nadu.Open
Department jobsActive postings in Customer Services.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyFa Evmr Saasfaprod1 Fa Ocs Oraclecloud Com CX 1
Sourcedbfc4c22-73ba-4fc5-9705-234e3e914c7c
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description The FM L2 engineer assure End-to-end fault/incident & problem management with main objective of resolution to SLA & OLA requirements. They solve the higher level of escalation in case of network incidents and are responsible for the resolution, analysis and expertise in case of complex faults that require deep procedural and technical knowledge . Responsibilities Level 2 (L2) support handling advanced monitoring, fault isolation, root-cause analysis, and restoration. Identification of Key Technical Risks and Issues, develop mitigation plans. Preparation of MOP (Method of Procedure) covering Network Changes, Rollback, and Contingency. Review and validate network designs, configurations, and change plans before implementation. Provide technical guidance during critical network activities and major incidents. Ensure adherence to standard operating procedures and best practices during execution. Support post-change validation and stability checks. Collaborate with cross-functional teams to ensure smooth implementation of network activities. Document technical findings, lessons learned, and improvement actions. Qualifications You have: Bachelor’s degree or above in Computer Science Engineering, Electronic Engineering, Telecom or equivalent with 5 to 10 years of experience. Experience in designing and delivering solutions in IP-MPLS MP-BGP solutions: L2VPN, L3VPN. Hands-on experience & knowledge of Nokia Service Architecture. Detailed understanding of Border Gateway Protocol (BGP), Segment Routing, MP-BGP EVPN concepts and related technologies Experience in designing and delivering solutions such as BNG. Knowledgeable on Network Management Systems, networking concepts and related technologies Excellent in designing E2E Mobile Networks, Backhaul and Core Solutions and Concepts. Experience with document preparation (HLD and LLD), including configuration preparation for network build & deployment, troubleshooting, and fault isolation in live environments. It would be nice if you also had: Experience with following hardware: Routing & Switching: Cisco, HP, Arista FortiGate WIFI: Aruba, Cisco Firewall: Checkpoint, Cisco ASA, FortiGate, PaloAlto Application Delivery Controller: F5 LoadBalancer, Citrix NetScaler, Netskope, Radware SD-WAN: FortiNet, Cisco Catalyst, VMWare Velocloud

Full job record

Job IDa4112cc56038386cedd8c72ad147e479dafee2a9
Org ID0229f528-a584-4e4f-9943-249cfaac294e
Source IDdbfc4c22-73ba-4fc5-9705-234e3e914c7c
Board IDdbfc4c22-73ba-4fc5-9705-234e3e914c7c
Provideroracle_hcm
Provider Job Key34708
TitleFault Management L2 Engineer 1
Normalized Title
Statusactive
Activeyes
Location TextIndia; Pacifica Tech Park, Chennai, Tamil Nadu, IN; Green Boulevard - Tower A, Noida, Uttar Pradesh, IN
DepartmentCustomer Services
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionIN
CityTamil Nadu
Salary RawDescription The FM L2 engineer assure End-to-end fault/incident & problem management with main objective of resolution to SLA & OLA requirements. They solve the higher level of escalation in case of network incidents and are responsible for the resolution, analysis and expertise in case of complex faults that require deep procedural and technical knowledge . Responsibilities Level 2 (L2) support handling advanced monitoring, fault isolation, root-cause analysis, and restoration. Identification of Key Technical Risks and Issues, develop mitigation plans. Preparation of MOP (Method of Procedure) covering Network Changes, Rollback, and Contingency. Review and validate network designs, configurations, and change plans before implementation. Provide technical guidance during critical network activities and major incidents. Ensure adherence to standard operating procedures and best practices during execution. Support post-change validation and stability checks. Collaborate with cross-functional teams to ensure smooth implementation of network activities. Document technical findings, lessons learned, and improvement actions. Qualifications You have: Bachelor’s degree or above in Computer Science Engineering, Electronic Engineering, Telecom or equivalent with 5 to 10 years of experience. Experience in designing and delivering solutions in IP-MPLS MP-BGP solutions: L2VPN, L3VPN. Hands-on experience & knowledge of Nokia Service Architecture. Detailed understanding of Border Gateway Protocol (BGP), Segment Routing, MP-BGP EVPN concepts and related technologies Experience in designing and delivering solutions such as BNG. Knowledgeable on Network Management Systems, networking concepts and related technologies Excellent in designing E2E Mobile Networks, Backhaul and Core Solutions and Concepts. Experience with document preparation (HLD and LLD), including configuration preparation for network build & deployment, troubleshooting, and fault isolation in live environments. It would be nice if you also had: Experience with following hardware: Routing & Switching: Cisco, HP, Arista FortiGate WIFI: Aruba, Cisco Firewall: Checkpoint, Cisco ASA, FortiGate, PaloAlto Application Delivery Controller: F5 LoadBalancer, Citrix NetScaler, Netskope, Radware SD-WAN: FortiNet, Cisco Catalyst, VMWare Velocloud
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://fa-evmr-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/34708
Apply URLhttps://fa-evmr-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/34708
First Seen At2026-05-31 18:14:26Z
Last Seen At2026-06-18 11:40:18Z
Last Checked At2026-06-18 11:40:18Z
Last Changed At2026-06-11 12:00:14Z
Inactive At
Source Posted At2026-05-27 16:06:08Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=fa-evmr-saasfaprod1.fa.ocs.oraclecloud.com|CX_1/date=2026-06-18/2026-06-18T11-39-09-963Z-d80e7c029692829e498b4cff814147d99845e6c89bb8d69b9b7a630de20751a7.json
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Extensions
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