Lead Product Designer, Customer

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions. Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance. Are you a Design expert? Are you looking to work closely with product and engineering to create and execute on a bold vision? If you want to expand your professional goals at Realtor.com®, this is the role for you. Join us as our newest Lead Product Designer and continue to Love Your Career at Realtor.com®. We are looking for a Lead Product Designer to lead high-impact design work in a complex ecosystem and influence the strategy and execution of key client-facing initiatives. This role will partner closely with senior leaders in Product and Engineering to create and execute against our bold vision for transforming the real estate industry. You will be responsible for design decisions and patterns for multiple products and ensuring their adoption by product designers who work in those areas. You will join a supportive team of product designers crafting tools and services for real estate professionals and their teams to help grow their businesses and better support their clients throughout the buying and selling journey. The ideal candidate has a strong background in B2B-facing products and experiences. What you’ll do: Design and drive a cohesive and exceptional aesthetic across multiple products (up to 2-3 teams) within your vertical, and collaborate across all verticals to ensure consistency' Create and uphold a high standard for design excellence, and challenge work that does not meet it Clearly communicate design instructions and repeatable patterns to other designers, appropriate to their skill level Articulate the value of design as well as the reasons for your design decisions clearly, in non-designer-speak, to Product and Engineering leaders as well as other important stakeholders Give clear and useable design feedback, and receive it with professionalism and patience Partner with Product and Engineering leads to understand our users needs and pain points and collaborate on designing solutions which address those most effectively Drive the exploration and adoption of software tools and user-centric design thinking methodologies. Train groups in both Ensure consistent adoption and understanding of design best practices and patterns across the products you lead What you’ll bring: 10+ years working in design industry 3+ years of working in a product-led organization 3+ years of providing design direction and mentoring to junior colleagues Bachelor’s degree or equivalent experience Portfolio which examples a strong design point of view and depth of experience, including user-centered design methodologies, interaction flows, prototyping, high-fidelity screens, and shipped products Experience delivering multiple projects simultaneously with cross-disciplined teams Strong and clear communication skills Informed and strong opinions, loosely help Mastery of design thinking principles and user-centric processes Exemplifies a We, Not Me attitude How We Work: We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together. How We Reward You: Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to: Inclusive and Competitive medical, Rx, dental, and vision coverage Family forming benefits 13 Paid Holidays Flexible Time Off 8 hours of paid Volunteer Time off Immediate eligibility into Company 401(k) plan with 3.5% company match Tuition Reimbursement program for degreed and non-degreed programs 1:1 personalized Financial Planning Sessions Student Debt Retirement Savings Match program Free snacks and refreshments in each office location Do the best work of your life at Realtor.com® Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow. Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.

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