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HomeCompanies0cf0c17f 7f87 4685 A684 536f9fc2b5b2 19000101 000001QA/Training Supervisor

QA/Training Supervisor

0cf0c17f 7f87 4685 A684 536f9fc2b5b2 19000101 000001 · MO - Jefferson City, Jefferson City, MO, US, Jefferson City, MO · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company0cf0c17f 7f87 4685 A684 536f9fc2b5b2 19000101 000001
TitleQA/Training Supervisor
Normalized title-
Department / team-
LocationMO - Jefferson City, MO, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-05 / 2026-05-31
Changed / last seen2026-06-05 / 2026-06-05

Related slices

PageWhat it containsOpen
Company jobsActive postings from 0cf0c17f 7f87 4685 A684 536f9fc2b5b2 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in MO - Jefferson City.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company0cf0c17f 7f87 4685 A684 536f9fc2b5b2 19000101 000001
Sourcea3c6af95-5b98-4438-9e52-0febd576d5a5
ATS providerADP Workforce Now Recruiting

Description

Summary of Position The QA/Training Supervisor oversees quality assurance and training operations and leverages data-driven insights to improve call center efficiency and effectiveness. This position also collaborates with leadership on comprehensive training and coaching programs that enhance staff readiness and overall performance outcomes. Essential Job Requirements Establishes and communicates monthly QA monitoring targets Manages QA team performance to ensure completion and achievement of established targets for the Income Maintenance mailroom. Utilizes trend analysis data to identify and escalate issues, design refresher topics, and improve new hire training. Researches, develops, and implements new features, technologies, programs and methods to improve QA processes. Reviews training surveys and integrate feedback to improve the training program. Meets with managers to review training curriculum, technologies, and delivery to improve training quality, trainee readiness, and staff retention. Oversees training programs for outreach team, supervisors, leads, and other levels of levels of project staff. Ensures all training material updates and improvements are made in a timely manner. Develops and improves knowledge testing methods and technologies. Regular and timely attendance Other duties as assigned Required Education High School diploma or equivalent required Bachelor's degree in education, training, or related field preferred Required Experience At least one year of work experience as a trainer in a related field is required. Experience coaching, training, and motivating employees. Demonstrated interpersonal skills, presentation skills, and ability to work productively with all levels in an organization. Relevant computer skills such as PowerPoint, Outlook, and Word Experience with state programs is preferred.

Full job record

Job IDa3e9a58d7d10d4857f5bdc409e2fbc1fe8d14592
Org ID5d8f707e-1138-4319-9b55-b4fba650b6cd
Source IDa3c6af95-5b98-4438-9e52-0febd576d5a5
Board IDa3c6af95-5b98-4438-9e52-0febd576d5a5
Provideradp_workforcenow
Provider Job Key589728
TitleQA/Training Supervisor
Normalized Title
Statusactive
Activeyes
Location TextMO - Jefferson City, Jefferson City, MO, US, Jefferson City, MO
Department
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionMO
CityMO - Jefferson City
Salary Raw
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=0cf0c17f-7f87-4685-a684-536f9fc2b5b2&ccId=19000101_000001&lang=en_US&type=JS&jobId=589728&jwId=9201143841406_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=0cf0c17f-7f87-4685-a684-536f9fc2b5b2&ccId=19000101_000001&lang=en_US&type=JS&jobId=589728&jwId=9201143841406_1
First Seen At2026-05-31 18:46:29Z
Last Seen At2026-06-05 02:41:15Z
Last Checked At2026-06-05 02:41:15Z
Last Changed At2026-06-05 02:41:15Z
Inactive At
Source Posted At2026-05-05 13:00:00Z
Source Updated At
Raw Payload Uris3://bluework-jobs-prod-raw-590183727216/raw/provider=adp_workforcenow/board=0cf0c17f-7f87-4685-a684-536f9fc2b5b2|19000101_000001/date=2026-06-05/2026-06-05T02-40-24-150Z-2e4907f4563664544f769ec26a1e1d99cd44843fdf980b84c5e2a1e24dae5204.json
Event Fields
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Parsed Structured
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Extensions
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