Medical Front Desk/Patient Service Rep - UT Medical Center Practices (Knoxville, TN)

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    "description_html": "<p>If you are looking for a career that offers a great culture to grow and learn while gaining great experience in the healthcare field, we want you on our team! In addition to working for a company that is committed to being a great place to work for all team members, we also offer a great comprehensive benefit package that includes:</p><ul><li>Medical, Dental, and Vision Insurance</li><li>401(k) with company match and immediate vesting</li><li>Short-term and Long-term disability</li><li>Life insurance</li><li>Critical Illness</li><li>Flexible Spending Accounts</li><li>Health Savings Account with Employer contribution</li><li>PTO, Sick leave, Bereavement leave</li><li>Employee Assistance Program</li><li>Fitness Centers</li></ul><p>University Physicians Association is seeking qualified applicants for a <em><strong>Patient Service Representative </strong></em>position. Candidates must be detail-oriented and able to work under deadlines in a very fast-paced office.</p><p><br></p><p><u>Positions are available in Primary and Specialty Practices (including but not limited to the following):</u></p><p><br></p><p>Primary Practices:</p><ul><li>UT Primary Care, Family Physicians, Pediatric Consultants, Internal Medicine</li></ul><p>Specialty Practices:</p><ul><li>Cardiology, Dermatology, Neurology, Oncology, Pulmonology, Radiology, Rheumatology, Specialized Surgical Practices, Surgery Centers, Trauma/Acute Care, and Women's Health.</li></ul><p><br></p><p><u>Job Responsibilities</u>:</p><ul><li>Greet patients in friendly and timely manner</li><li>Ensure that patients complete necessary forms required for the electronic health record and billing office</li><li>Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays</li><li>Ensures good patient flow through practice by timely processing of patients as they arrive at front office</li><li>Answer patient inquiries regarding patient registration information or billing questions</li><li>Refers patient inquiries regarding medical care or treatment to medical assistant or physician</li><li>Schedules patients with appropriate physician</li><li>Document scanning into electronic health record</li><li>Other duties as assigned</li></ul>",
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