Senior Deskside Consultant

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  "last_changed_at": "2026-06-10T07:55:22.903Z",
  "active_status": "active"
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{
  "language": "en",
  "location": {
    "raw": "Victoria",
    "city": "Victoria",
    "region": null,
    "country": "Canada",
    "is_remote": false,
    "confidence": 0.9
  },
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  "inferred_at": "2026-06-18T07:55:19.286Z",
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    "language": "en",
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      "country": "Canada",
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    "countries": [
      "Canada"
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  "remote_policy": null,
  "salary_period": "year",
  "workplace_type": "on_site",
  "salary_currency": "CAD"
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{}

{
  "lists": [
    {
      "text": "A Day in the Life: ",
      "content": "\n<li>\n<p>Provide IT End User support and troubleshooting of Desktop devices, mobile/phone devices, printer devices, Audio/Visual equipment and other related IT devices and services that are deemed part of the Digital Workplace (Remote and in-person)</p>\n</li>\n<li>\n<p>Work with other IT teams to troubleshoot issues with voice network, data network and cloud services as needed</p>\n</li>\n<li>\n<p>Deploy laptops and peripherals to new and existing users in line with team standards</p>\n</li>\n<li>\n<p>Ensure that end-user environments are effectively maintained and supported</p>\n</li>\n<li>\n<p>Responsible for site components of regionally or globally run technology projects that require local technology touch and participates in these projects as needed</p>\n</li>\n<li>\n<p>Communicate effectively with customers, stakeholders and service providers to deliver on technology requirement</p>\n</li>\n<li>\n<p>Deploy mobile devices (phones / tablets) to users and assist with set-up and/or troubleshooting</p>\n</li>\n<li>\n<p>Responsible for operational support of office technology, including but not limited to, printers, scanners, copiers, audio visual equipment, video conferencing systems, electronic displays and meeting room equipment</p>\n</li>\n<li>\n<p>Participate in regional IT Team meetings to align and offer consistent service delivery across region</p>\n</li>\n<li>\n<p>Provide appropriate identification, tracking, escalation, communication for issues to customer base,&nbsp;suggestions for enhancement of all aspects of end user support services, and&nbsp;mentoring, coaching and development for less experienced team members on-site and remote</p>\n</li>\n<li>\n<p>Contribute to continuous improvement of end-user support delivery for Newmont regional or site technology operations, service planning, service quality and SLA performance, issue resolution and customer satisfaction.</p>\n</li>\n<li>\n<p>Complies with and ensures team compliance to Client's IT security and technology standards in delivery of service</p>\n</li>\n<li>\n<p>Become familiar with and adheres to Client's Health, Safety Security and Environment Policies, Standards and Procedures. Models the behavior required to comply with and support these standards and practices</p>\n</li>\n<li>\n<p>Consistently demonstrate and encourage safe work practices</p>\n</li>\n<li>\n<p>Promote and comply with Client goals and values</p>\n</li>\n"
    },
    {
      "text": "What You Bring: ",
      "content": "\n<li>\n<p>5+ years of IT support experience, including experience supporting a Microsoft environment in a Desktop Support Role</p>\n</li>\n<li>\n<p>Knowledge of server operations, infrastructure, web interfaces, remote access tools</p>\n</li>\n<li>\n<p>Hands-on experience with Windows/Linux/Mac OS environments</p>\n</li>\n<li>\n<p>Experience with:</p>\n</li>\n<li>\n<p>-&gt; Microsoft Office O365</p>\n</li>\n<li>\n<p>-&gt; Remote support</p>\n</li>\n<li>\n<p>-&gt; PC / printer hardware / VPN / Citrix</p>\n</li>\n<li>\n<p>-&gt; Active Directory</p>\n</li>\n<li>\n<p>Ability to identify issues, escalate appropriately and work to resolve them</p>\n</li>\n<li>\n<p>Effective written and verbal communication skills</p>\n</li>\n"
    },
    {
      "text": "What Makes You Extra Awesome: ",
      "content": "\n<li>\n<p>Post-secondary education in a related field</p>\n</li>\n<li>\n<p>CompTIA A+ Certification</p>\n</li>\n<li>\n<p>Microsoft Certifications&nbsp;</p>\n</li>\n"
    },
    {
      "text": "Why Work at Long View? ",
      "content": "\n<li>\n<p><strong>Great people and culture&nbsp;</strong></p>\n</li>\n<li>\n<p><strong>Career growth&nbsp;</strong>– Permanent staff positions, paid training, career life planning, and relocation and travel opportunities</p>\n</li>\n<li>\n<p><strong>Interesting work&nbsp;</strong>– Be part of exciting projects while accessing all the latest technologies</p>\n</li>\n"
    }
  ],
  "country": "CA",
  "createdAt": 1779737652388,
  "updatedAt": null,
  "categories": {
    "team": "Managed IT Services",
    "location": "Victoria",
    "commitment": "Permanent Employee",
    "department": "BC Branch",
    "allLocations": [
      "Victoria"
    ]
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