Community Living Workforce Coordinator

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    "description_html": "<p><strong>Schedule:</strong> Full-time<br></p><h3>Position Summary</h3><p>The Community Living Workforce Coordinator is responsible for maintaining stable, compliant, and efficient staffing across all Community Living residential homes. This role oversees division-wide scheduling, proactively identifies staffing gaps, manages coverage, reduces overtime, and supports continuity of care in a 24/7 residential environment.</p><p>This position partners closely with Program Managers and Community Living leadership to forecast staffing needs, solve coverage challenges, and maintain accurate workforce data. This is a proactive workforce planning role focused on staffing stability, operational efficiency, and quality support for individuals served.</p><h3><br></h3><h3>Qualifications</h3><ul><li>High school diploma or equivalent required</li><li>Associate’s or bachelor’s degree in a related field preferred</li><li>Minimum 2 years of workforce coordination, scheduling, or administrative experience required</li><li>Healthcare, behavioral health, or residential services experience preferred</li><li>Experience supporting 24/7 staffing models strongly preferred</li><li>Strong knowledge of scheduling principles and staffing ratios</li><li>Proficiency with Excel, scheduling systems, and workforce databases</li><li>Strong organizational, analytical, and problem-solving skills</li><li>Ability to manage competing priorities in a fast-paced environment</li><li>Professional communication and strong follow-through</li><li>Dependability, accountability, and ability to work independently while collaborating with leadership</li></ul><h3>Key Responsibilities</h3><p><strong>Scheduling &amp; Workforce Coordination</strong></p><ul><li>Develop and maintain division-wide staffing schedules</li><li>Ensure staffing coverage meets organizational and regulatory requirements</li><li>Proactively identify open shifts and develop coverage plans</li><li>Coordinate PRN staffing and alternative coverage solutions</li><li>Approve and track schedule changes within established protocols</li><li>Monitor and reduce avoidable overtime through proactive planning</li></ul><p><strong>Staffing Audits &amp; Workforce Management</strong></p><ul><li>Conduct weekly staffing audits and verify schedule accuracy</li><li>Monitor attendance, call-offs, and no-shows</li><li>Identify utilization concerns and staffing discrepancies</li><li>Partner with Program Managers and HR on staffing changes and workforce needs</li><li>Ensure staff are scheduled only when training and certification requirements are met</li></ul><p><strong>Reporting &amp; Data Tracking</strong></p><ul><li>Maintain daily staffing dashboard including:    <ul>      <li>Open shifts</li>      <li>Coverage risks</li>      <li>Overtime usage</li>      <li>PRN utilization</li>      <li>Attendance trends</li>    </ul></li><li>Provide regular staffing updates to leadership</li><li>Produce weekly staffing and recruitment reports for HR and operations</li><li>Maintain accurate workforce documentation and scheduling records</li></ul><p><strong>Collaboration &amp; Operational Support</strong></p><ul><li>Partner with Program Managers, Shift Supervisors, and Community Living leadership</li><li>Support onboarding by assigning new hires to homes and scheduling systems</li><li>Train staff on scheduling platform expectations and accountability</li><li>Support urgent staffing needs and provide real-time solutions</li><li>Uphold BHA’s mission and values in all work performed</li></ul><h3>Benefits &amp; Perks</h3><ul><li>Medical, Dental &amp; Vision insurance through BCBS (6 plan options)</li><li>401(k) with company match</li><li>Health Savings Account (HSA) &amp; Flexible Spending Account (FSA) options</li><li>Short- and Long-Term Disability coverage</li><li>PTO and Sick Time accrue starting Day 1</li><li><strong>$100 monthly wellness spending account after 90 days</strong></li><li>OnDemand Pay (access pay when needed)</li><li>Referral bonuses and additional employee perks</li></ul><h3>Why BHA?</h3><p>At BHA, our Community Living teams rely on strong operational support to deliver consistent, person-centered care. The Workforce Coordinator plays a critical role in ensuring staffing stability, supporting team success, and helping individuals served receive dependable, high-quality support in a mission-driven environment.</p><p><br></p><p><strong>Starting Pay:</strong> Our compensation is competitive within the market. The starting rate for this position begins at $23.00 per hour, with your final offer based on a combination of your education, relevant experience, and overall qualifications&nbsp;</p>",
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      "description": "<p>Description</p><p><strong>Schedule:</strong> Full-time<br/></p><h3>Position Summary</h3><p>The Community Living Workforce Coordinator is responsible for maintaining stable, compliant, and efficient staffing across all Community Living residential homes. This role oversees division-wide scheduling, proactively identifies staffing gaps, manages coverage, reduces overtime, and supports continuity of care in a 24/7 residential environment.</p><p>This position partners closely with Program Managers and Community Living leadership to forecast staffing needs, solve coverage challenges, and maintain accurate workforce data. This is a proactive workforce planning role focused on staffing stability, operational efficiency, and quality support for individuals served.</p><h3><br/></h3><h3>Qualifications</h3><ul><li>High school diploma or equivalent required</li><li>Associate’s or bachelor’s degree in a related field preferred</li><li>Minimum 2 years of workforce coordination, scheduling, or administrative experience required</li><li>Healthcare, behavioral health, or residential services experience preferred</li><li>Experience supporting 24/7 staffing models strongly preferred</li><li>Strong knowledge of scheduling principles and staffing ratios</li><li>Proficiency with Excel, scheduling systems, and workforce databases</li><li>Strong organizational, analytical, and problem-solving skills</li><li>Ability to manage competing priorities in a fast-paced environment</li><li>Professional communication and strong follow-through</li><li>Dependability, accountability, and ability to work independently while collaborating with leadership</li></ul><h3>Key Responsibilities</h3><p><strong>Scheduling & Workforce Coordination</strong></p><ul><li>Develop and maintain division-wide staffing schedules</li><li>Ensure staffing coverage meets organizational and regulatory requirements</li><li>Proactively identify open shifts and develop coverage plans</li><li>Coordinate PRN staffing and alternative coverage solutions</li><li>Approve and track schedule changes within established protocols</li><li>Monitor and reduce avoidable overtime through proactive planning</li></ul><p><strong>Staffing Audits & Workforce Management</strong></p><ul><li>Conduct weekly staffing audits and verify schedule accuracy</li><li>Monitor attendance, call-offs, and no-shows</li><li>Identify utilization concerns and staffing discrepancies</li><li>Partner with Program Managers and HR on staffing changes and workforce needs</li><li>Ensure staff are scheduled only when training and certification requirements are met</li></ul><p><strong>Reporting & Data Tracking</strong></p><ul><li>Maintain daily staffing dashboard including:    <ul>      <li>Open shifts</li>      <li>Coverage risks</li>      <li>Overtime usage</li>      <li>PRN utilization</li>      <li>Attendance trends</li>    </ul></li><li>Provide regular staffing updates to leadership</li><li>Produce weekly staffing and recruitment reports for HR and operations</li><li>Maintain accurate workforce documentation and scheduling records</li></ul><p><strong>Collaboration & Operational Support</strong></p><ul><li>Partner with Program Managers, Shift Supervisors, and Community Living leadership</li><li>Support onboarding by assigning new hires to homes and scheduling systems</li><li>Train staff on scheduling platform expectations and accountability</li><li>Support urgent staffing needs and provide real-time solutions</li><li>Uphold BHA’s mission and values in all work performed</li></ul><h3>Benefits & Perks</h3><ul><li>Medical, Dental & Vision insurance through BCBS (6 plan options)</li><li>401(k) with company match</li><li>Health Savings Account (HSA) & Flexible Spending Account (FSA) options</li><li>Short- and Long-Term Disability coverage</li><li>PTO and Sick Time accrue starting Day 1</li><li><strong>$100 monthly wellness spending account after 90 days</strong></li><li>OnDemand Pay (access pay when needed)</li><li>Referral bonuses and additional employee perks</li></ul><h3>Why BHA?</h3><p>At BHA, our Community Living teams rely on strong operational support to deliver consistent, person-centered care. The Workforce Coordinator plays a critical role in ensuring staffing stability, supporting team success, and helping individuals served receive dependable, high-quality support in a mission-driven environment.</p><p><br/></p><p><strong>Starting Pay:</strong> Our compensation is competitive within the market. The starting rate for this position begins at $23.00 per hour, with your final offer based on a combination of your education, relevant experience, and overall qualifications </p>",
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