Home › Companies › Ecwl Fa Us2 Oraclecloud Com CX › Concierge
Concierge
Ecwl Fa Us2 Oraclecloud Com CX · Oldsmar, FL, United States; Ardea Country Club, Oldsmar, FL, US · Active · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Ecwl Fa Us2 Oraclecloud Com CX |
| Title | Concierge |
| Normalized title | - |
| Department / team | Ardea Country Club |
| Location | Oldsmar, FL, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-05-29 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Ecwl Fa Us2 Oraclecloud Com CX. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Oldsmar. | Open |
| Department jobs | Active postings in Ardea Country Club. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Ecwl Fa Us2 Oraclecloud Com CX |
| Source | dc35141f-f42f-4a06-b7e1-dd787d234bb0 |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited !
Job Summary The Concierge is an essential member of the Member Experience team, dedicated to delivering exceptional service and creating unforgettable moments for club members before, during, and after each visit. This role focuses on managing phone calls, reservations and general emails, addressing inquiries, and fostering connections that make members feel valued and appreciated. The Concierge engages Members by assisting with outreach to new and at-risk members, promoting club offerings, social media efforts, member communications, and supporting various member experience initiatives. Through a commitment to personalized service and attention to detail, the Concierge embodies our Club’s values of Warm Welcomes, Magic Moments, and Fond Farewells, ensuring every interaction enhances member satisfaction and loyalty.
Key Priorities
The Concierge serves as the liaison for members and guests, creating outstanding first impressions with personalized greetings and seamless service. Responsibilities include managing phone calls, reservations, and emails, addressing inquiries, and providing fond farewells. This role is essential in fostering meaningful connections by promoting club events and services, providing detailed information on facilities, and encouraging participation in activities. Additionally, the Concierge supports member experience initiatives, such as making outbound calls to new and at-risk members, assisting with social media and member communications, following up on reservations, recognizing birthdays, ensuring name recognition, and sending event invitations to enhance engagement. By delivering exceptional experiences and ensuring member satisfaction, the Concierge plays a vital role in upholding the club’s commitment to exceeding members’ expectations.
Reporting Structure
Reports to the Member Experience Director
Day to Day Provide a warm welcome and fond farewell to members and guests, ensuring a positive first and ongoing impression. Greet every call with a warm and friendly tone, providing prompt assistance, answering questions, and ensuring a thorough resolution of each inquiry. Deliver exceptional business and concierge services to members and guests, guiding them to destinations within the club and creating memorable experiences through magic moments. Inform members and guests about club services, amenities, upcoming events, and room locations both in person and over the phone. Assist with member communications, including social media efforts, newsletters, and event announcements. Make outbound calls to new and at-risk members to ensure engagement and retention. Support member experience initiatives by promoting club offerings and assisting with key projects. Manage reservations for club programs, dining, and services, ensuring all interactions align with club standards. Conduct proactive phone calls to confirm member reservations for dining and events. Oversee the reservation process for the club’s dining facilities, ensuring accurate booking details and timely confirmations. Actively promote upcoming events and assist in event registration and follow-ups to encourage participation. Contribute to member experience initiatives, including updates to the website calendar and managing the message-on-hold system. Ensure all member interactions and outreach efforts are properly documented in the M360 system to maintain accurate and comprehensive records. Create and update events and relevant information on the MemberFirst platform, ensuring accessibility and accuracy. Prepare and print personalized welcome tents, birthday, and anniversary cards to ensure members feel recognized and valued during their club visits. Maintain up-to-date member profiles, including personal preferences and special occasions. Communicate any known member’s allergies or dietary restrictions to the restaurant team ahead of reservations to ensure a safe and enjoyable experience. Maintain a clean and welcoming lobby, workstation, front entrance, restrooms, and surrounding areas. Ensure supplies such as pens, notepads, and other necessities are well-stocked and available for members.
Additional Duties
Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management. Follow all company, club, and department policies, procedures, and instructions. Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff. Follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same. Take the initiative in personal and professional growth and maintain any required certifications relevant to your role. Address and resolve challenges using available resources, working with regional and corporate teams to support club operations. Attend daily briefings and actively engage in required activities to stay informed and contribute to the team’s success. About You Required
High school diploma or equivalent. A minimum of 1 year of experience in the hospitality industry or a similar customer-facing role. Possess a service-oriented mindset with the ability to make every member and guest feel valued. Friendly and personable with a positive, can-do attitude, demonstrating a willingness to go above and beyond to deliver an exceptional member experience. Professional and welcoming phone demeanor. Positive attitude with a collaborative team spirit. Preferred
Strong communication skills across various channels, including verbal, written, phone, text, and social media. Proven ability to work well under pressure, effectively managing multiple tasks simultaneously. Strong organizational skills with keen attention to detail. Exceptional listing skills, with the ability to understand and respond to member and guest needs. Proficient in Microsoft Office applications, including Word, Outlook, and Excel. Effective multitasker with strong time management and prioritization skills. Physical Requirements Must be able to stand, walk, and perform physical activities for extended periods. Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases. Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required. Effective communication skills with sufficient visual acuity, including talking and hearing. Primary Tools/Equipment
Computer Keyboard Telephone Copier General office supplies
Work Schedule
Attendance requirements for this position as outlined on the weekly schedule which includes weekends and/or holidays. Additional hours are required to meet deadlines of the position.
What We Offer
We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills, experience, education, location, and—if you're in a non-exempt role—hours worked. While not all roles at Invited are full-time, those full-time team members have access to a comprehensive benefits package that includes:
Medical, dental, and vision coverage Life insurance Short-term and long-term disability insurance 401(k) retirement savings plan Generous paid time off and leave programs ( time off as required by applicable law is also provided for part time team members )
Want to learn more? Visit www.invitedbenefits.com for full details.
Have more questions? Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook
Invited is an Equal Employment Opportunity Employer
The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.
Full job record
| Job ID | a397bd4e7cbe66c8f14b035263bf8e668613a599 |
| Org ID | b8ceb027-bf3e-4e4b-a59d-0fc7a16de6c5 |
| Source ID | dc35141f-f42f-4a06-b7e1-dd787d234bb0 |
| Board ID | dc35141f-f42f-4a06-b7e1-dd787d234bb0 |
| Provider | oracle_hcm |
| Provider Job Key | 243100 |
| Title | Concierge |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Oldsmar, FL, United States; Ardea Country Club, Oldsmar, FL, US |
| Department | Ardea Country Club |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | FL |
| City | Oldsmar |
| Salary Raw | Description Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited ! Job Summary The Concierge is an essential member of the Member Experience team, dedicated to delivering exceptional service and creating unforgettable moments for club members before, during, and after each visit. This role focuses on managing phone calls, reservations and general emails, addressing inquiries, and fostering connections that make members feel valued and appreciated. The Concierge engages Members by assisting with outreach to new and at-risk members, promoting club offerings, social media efforts, member communications, and supporting various member experience initiatives. Through a commitment to personalized service and attention to detail, the Concierge embodies our Club’s values of Warm Welcomes, Magic Moments, and Fond Farewells, ensuring every interaction enhances member satisfaction and loyalty. Key Priorities The Concierge serves as the liaison for members and guests, creating outstanding first impressions with personalized greetings and seamless service. Responsibilities include managing phone calls, reservations, and emails, addressing inquiries, and providing fond farewells. This role is essential in fostering meaningful connections by promoting club events and services, providing detailed information on facilities, and encouraging participation in activities. Additionally, the Concierge supports member experience initiatives, such as making outbound calls to new and at-risk members, assisting with social media and member communications, following up on reservations, recognizing birthdays, ensuring name recognition, and sending event invitations to enhance engagement. By delivering exceptional experiences and ensuring member satisfaction, the Concierge plays a vital role in upholding the club’s commitment to exceeding members’ expectations. Reporting Structure Reports to the Member Experience Director Day to Day Provide a warm welcome and fond farewell to members and guests, ensuring a positive first and ongoing impression. Greet every call with a warm and friendly tone, providing prompt assistance, answering questions, and ensuring a thorough resolution of each inquiry. Deliver exceptional business and concierge services to members and guests, guiding them to destinations within the club and creating memorable experiences through magic moments. Inform members and guests about club services, amenities, upcoming events, and room locations both in person and over the phone. Assist with member communications, including social media efforts, newsletters, and event announcements. Make outbound calls to new and at-risk members to ensure engagement and retention. Support member experience initiatives by promoting club offerings and assisting with key projects. Manage reservations for club programs, dining, and services, ensuring all interactions align with club standards. Conduct proactive phone calls to confirm member reservations for dining and events. Oversee the reservation process for the club’s dining facilities, ensuring accurate booking details and timely confirmations. Actively promote upcoming events and assist in event registration and follow-ups to encourage participation. Contribute to member experience initiatives, including updates to the website calendar and managing the message-on-hold system. Ensure all member interactions and outreach efforts are properly documented in the M360 system to maintain accurate and comprehensive records. Create and update events and relevant information on the MemberFirst platform, ensuring accessibility and accuracy. Prepare and print personalized welcome tents, birthday, and anniversary cards to ensure members feel recognized and valued during their club visits. Maintain up-to-date member profiles, including personal preferences and special occasions. Communicate any known member’s allergies or dietary restrictions to the restaurant team ahead of reservations to ensure a safe and enjoyable experience. Maintain a clean and welcoming lobby, workstation, front entrance, restrooms, and surrounding areas. Ensure supplies such as pens, notepads, and other necessities are well-stocked and available for members. Additional Duties Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management. Follow all company, club, and department policies, procedures, and instructions. Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff. Follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same. Take the initiative in personal and professional growth and maintain any required certifications relevant to your role. Address and resolve challenges using available resources, working with regional and corporate teams to support club operations. Attend daily briefings and actively engage in required activities to stay informed and contribute to the team’s success. About You Required High school diploma or equivalent. A minimum of 1 year of experience in the hospitality industry or a similar customer-facing role. Possess a service-oriented mindset with the ability to make every member and guest feel valued. Friendly and personable with a positive, can-do attitude, demonstrating a willingness to go above and beyond to deliver an exceptional member experience. Professional and welcoming phone demeanor. Positive attitude with a collaborative team spirit. Preferred Strong communication skills across various channels, including verbal, written, phone, text, and social media. Proven ability to work well under pressure, effectively managing multiple tasks simultaneously. Strong organizational skills with keen attention to detail. Exceptional listing skills, with the ability to understand and respond to member and guest needs. Proficient in Microsoft Office applications, including Word, Outlook, and Excel. Effective multitasker with strong time management and prioritization skills. Physical Requirements Must be able to stand, walk, and perform physical activities for extended periods. Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases. Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required. Effective communication skills with sufficient visual acuity, including talking and hearing. Primary Tools/Equipment Computer Keyboard Telephone Copier General office supplies Work Schedule Attendance requirements for this position as outlined on the weekly schedule which includes weekends and/or holidays. Additional hours are required to meet deadlines of the position. What We Offer We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills, experience, education, location, and—if you're in a non-exempt role—hours worked. While not all roles at Invited are full-time, those full-time team members have access to a comprehensive benefits package that includes: Medical, dental, and vision coverage Life insurance Short-term and long-term disability insurance 401(k) retirement savings plan Generous paid time off and leave programs ( time off as required by applicable law is also provided for part time team members ) Want to learn more? Visit www.invitedbenefits.com for full details. Have more questions? Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook Invited is an Equal Employment Opportunity Employer The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club. |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | day |
| Source URL | https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/243100 |
| Apply URL | https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/243100 |
| First Seen At | 2026-05-31 18:13:05Z |
| Last Seen At | 2026-06-06 11:14:21Z |
| Last Checked At | 2026-06-06 11:14:21Z |
| Last Changed At | 2026-06-06 11:14:21Z |
| Inactive At | — |
| Source Posted At | 2026-05-29 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=ecwl.fa.us2.oraclecloud.com|CX/date=2026-06-06/2026-06-06T11-12-52-121Z-ac03aac0102d3c029643c70cf5117269d7e6a7ec5f7a8317f681846e960a31b3.json |
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"ExternalDescriptionStr": "<p style=\"line-height:normal;margin:0in;text-indent:0in;\"><span style=\"color:windowtext;\"><span style=\"font-size:10.0pt;\">Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at </span></span><a href=\"https://www.invitedclubs.com/\" target=\"_blank\"><span style=\"color:#0563C1;\"><span style=\"font-size:10.0pt;\">Invited</span></span></a><span style=\"color:windowtext;\"><span style=\"font-size:10.0pt;\">! </span></span></p><h1 style=\"margin-left:-.05pt;\"><span style=\"font-size:10.0pt;line-height:107%;\">Job Summary </span></h1><p style=\"line-height:96%;margin:0in 2.4pt 0in 0in;text-align:justify;text-indent:0in;text-justify:inter-ideograph;\"><span style=\"font-size:10.0pt;line-height:96%;\">The Concierge is an essential member of the Member Experience team, dedicated to delivering exceptional service and creating unforgettable moments for club members before, during, and after each visit. This role focuses on managing phone calls, reservations and general emails, addressing inquiries, and fostering connections that make members feel valued and appreciated. The Concierge engages Members by assisting with outreach to new and at-risk members, promoting club offerings, social media efforts, member communications, and supporting various member experience initiatives. Through a commitment to personalized service and attention to detail, the Concierge embodies our Club’s values of Warm Welcomes, Magic Moments, and Fond Farewells, ensuring every interaction enhances member satisfaction and loyalty. </span><span style=\"font-size:10.0pt;line-height:107%;\"> </span></p><p style=\"line-height:96%;margin:0in 2.4pt 0in 0in;text-align:justify;text-indent:0in;text-justify:inter-ideograph;\"> </p><p style=\"line-height:96%;margin:0in 2.4pt 0in 0in;text-align:justify;text-indent:0in;text-justify:inter-ideograph;\"><span style=\"font-size:10.0pt;line-height:107%;\"><strong>Key Priorities </strong></span></p><p style=\"margin:0in 0in .15pt;text-indent:0in;\"><span style=\"font-size:10.0pt;line-height:98%;\">The Concierge serves as the liaison for members and guests, creating outstanding first impressions with personalized greetings and seamless service. Responsibilities include managing phone calls, reservations, and emails, addressing inquiries, and providing fond farewells. This role is essential in fostering meaningful connections by promoting club events and services, providing detailed information on facilities, and encouraging participation in activities. Additionally, the Concierge supports member experience initiatives, such as making outbound calls to new and at-risk members, assisting with social media and member communications, following up on reservations, recognizing birthdays, ensuring name recognition, and sending event invitations to enhance engagement. By delivering exceptional experiences and ensuring member satisfaction, the Concierge plays a vital role in upholding the club’s commitment to exceeding members’ expectations. </span></p><p style=\"line-height:107%;margin:0in;text-indent:0in;\"><span style=\"font-size:10.0pt;line-height:107%;\"> </span></p><p style=\"line-height:107%;margin:0in 0in 0in -.05pt;text-indent:-.5pt;\"><span style=\"font-size:10.0pt;line-height:107%;\"><strong>Reporting Structure</strong> </span></p><ul style=\"list-style-type:disc;padding-left:51.33px;\"><li><p style=\"margin-bottom:.15pt;margin-right:0in;margin-top:0in;tab-stops:center 20.8pt 140.15pt;\"><span style=\"font-size:10.0pt;line-height:98%;\">Reports to the Member Experience Director </span></p></li></ul><h1 style=\"margin-left:-.05pt;\"><span style=\"font-size:10.0pt;line-height:107%;\">Day to Day</span></h1><ul style=\"list-style-type:disc;padding-left:48px;\"><li style=\"margin-right:0in;tab-stops:list .5in;\"><span style=\"font-size:10.0pt;line-height:98%;\">Provide a warm welcome and fond farewell to members and guests, ensuring a positive first and ongoing impression. </span></li><li style=\"margin-right:0in;tab-stops:list .5in;\"><span style=\"font-size:10.0pt;line-height:98%;\">Greet every call with a warm and friendly tone, providing prompt assistance, answering questions, and ensuring a thorough resolution of each inquiry. </span></li><li style=\"margin-right:0in;tab-stops:list .5in;\"><span style=\"font-size:10.0pt;line-height:98%;\">Deliver exceptional business and concierge services to members and guests, guiding them to destinations within the club and creating memorable experiences through magic moments. </span></li><li style=\"margin-right:0in;tab-stops:list .5in;\"><span style=\"font-size:10.0pt;line-height:98%;\">Inform members and guests about club services, amenities, upcoming events, and room locations both in person and over the phone. </span></li><li style=\"margin-right:0in;tab-stops:list .5in;\"><span style=\"font-size:10.0pt;line-height:98%;\">Assist with member communications, including social media efforts, newsletters, and event announcements. </span></li><li style=\"margin-bottom:0in;margin-right:0in;tab-stops:list .5in;\"><span style=\"font-size:10.0pt;line-height:98%;\">Make outbound calls to new and at-risk members to ensure engagement and retention. </span></li><li style=\"margin-right:0in;tab-stops:list .5in;\"><span style=\"font-size:10.0pt;line-height:98%;\">Support member experience initiatives by promoting club offerings and assisting with key projects. </span></li><li style=\"margin-right:0in;tab-stops:list .5in;\"><span style=\"font-size:10.0pt;line-height:98%;\">Manage reservations for club programs, dining, and services, ensuring all interactions align with club standards. </span></li><li style=\"margin-right:0in;tab-stops:list .5in;\"><span style=\"font-size:10.0pt;line-height:98%;\">Conduct proactive phone calls to confirm member reservations for dining and events. </span></li><li style=\"margin-right:0in;tab-stops:list .5in;\"><span style=\"font-size:10.0pt;line-height:98%;\">Oversee the reservation process for the club’s dining facilities, ensuring accurate booking details and timely confirmations. </span></li><li style=\"margin-right:0in;tab-stops:list .5in;\"><span style=\"font-size:10.0pt;line-height:98%;\">Actively promote upcoming events and assist in event registration and follow-ups to encourage participation. </span></li><li style=\"margin-right:0in;tab-stops:list .5in;\"><span style=\"font-size:10.0pt;line-height:98%;\">Contribute to member experience initiatives, including updates to the website calendar and managing the message-on-hold system. </span></li><li style=\"margin-right:0in;tab-stops:list .5in;\"><span style=\"font-size:10.0pt;line-height:98%;\">Ensure all member interactions and outreach efforts are properly documented in the M360 system to maintain accurate and comprehensive records. </span></li><li style=\"margin-right:0in;tab-stops:list .5in;\"><span style=\"font-size:10.0pt;line-height:98%;\">Create and update events and relevant information on the MemberFirst platform, ensuring accessibility and accuracy. </span></li><li style=\"margin-right:0in;tab-stops:list .5in;\"><span style=\"font-size:10.0pt;line-height:98%;\">Prepare and print personalized welcome tents, birthday, and anniversary cards to ensure members feel recognized and valued during their club visits. </span></li><li style=\"margin-right:0in;tab-stops:list .5in;\"><span style=\"font-size:10.0pt;line-height:98%;\">Maintain up-to-date member profiles, including personal preferences and special occasions. </span></li><li style=\"margin-right:0in;tab-stops:list .5in;\"><span style=\"font-size:10.0pt;line-height:98%;\">Communicate any known member’s allergies or dietary restrictions to the restaurant team ahead of reservations to ensure a safe and enjoyable experience. </span></li><li style=\"margin-right:0in;tab-stops:list .5in;\"><span style=\"font-size:10.0pt;line-height:98%;\">Maintain a clean and welcoming lobby, workstation, front entrance, restrooms, and surrounding areas. </span></li><li style=\"margin-right:0in;tab-stops:list .5in;\"><span style=\"font-size:10.0pt;line-height:98%;\">Ensure supplies such as pens, notepads, and other necessities are well-stocked and available for members. </span></li></ul><p> </p><p><span style=\"font-size:10.0pt;line-height:107%;\"><strong>Additional Duties </strong></span></p><ul style=\"list-style-type:disc;padding-left:48px;\"><li style=\"margin-right:0in;tab-stops:list .5in;\"><span style=\"font-size:10.0pt;line-height:98%;\">Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management. </span></li><li style=\"margin-right:0in;tab-stops:list .5in;\"><span style=\"font-size:10.0pt;line-height:98%;\">Follow all company, club, and department policies, procedures, and instructions. </span></li><li style=\"margin-right:0in;tab-stops:list .5in;\"><span style=\"font-size:10.0pt;line-height:98%;\">Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff. </span></li><li style=\"margin-right:0in;tab-stops:list .5in;\"><span style=\"font-size:10.0pt;line-height:98%;\">Follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same. </span></li><li style=\"margin-right:0in;tab-stops:list .5in;\"><span style=\"font-size:10.0pt;line-height:98%;\">Take the initiative in personal and professional growth and maintain any required certifications relevant to your role. </span></li><li style=\"margin-right:0in;tab-stops:list .5in;\"><span style=\"font-size:10.0pt;line-height:98%;\">Address and resolve challenges using available resources, working with regional and corporate teams to support club operations. </span></li><li style=\"margin-right:0in;tab-stops:list .5in;\"><span style=\"font-size:10.0pt;line-height:98%;\">Attend daily briefings and actively engage in required activities to stay informed and contribute to the team’s success. </span></li></ul><h1 style=\"margin-left:-.05pt;\"><span style=\"font-size:10.0pt;line-height:107%;\">About You</span></h1><p style=\"margin:0in 0in .15pt .2pt;text-indent:0in;\"><span style=\"font-size:10.0pt;line-height:98%;\">Required </span></p><ul style=\"list-style-type:disc;padding-left:48px;\"><li style=\"margin-right:0in;tab-stops:list .5in;\"><span style=\"font-size:10.0pt;line-height:98%;\">High school diploma or equivalent. </span></li><li style=\"margin-right:0in;tab-stops:list .5in;\"><span style=\"font-size:10.0pt;line-height:98%;\">A minimum of 1 year of experience in the hospitality industry or a similar customer-facing role. </span></li><li style=\"margin-right:0in;tab-stops:list .5in;\"><span style=\"font-size:10.0pt;line-height:98%;\">Possess a service-oriented mindset with the ability to make every member and guest feel valued. </span></li><li style=\"margin-bottom:0in;margin-right:0in;tab-stops:list .5in;\"><span style=\"font-size:10.0pt;line-height:98%;\">Friendly and personable with a positive, can-do attitude, demonstrating a willingness to go above and beyond to deliver an exceptional member experience. </span></li><li style=\"margin-bottom:0in;margin-right:0in;tab-stops:list .5in;\"><span style=\"font-size:10.0pt;line-height:98%;\">Professional and welcoming phone demeanor. </span></li><li style=\"margin-right:0in;tab-stops:list .5in;\"><span style=\"font-size:10.0pt;line-height:98%;\">Positive attitude with a collaborative team spirit. </span></li></ul><p><span style=\"font-size:10.0pt;line-height:98%;\">Preferred </span></p><ul style=\"list-style-type:disc;padding-left:48px;\"><li style=\"margin-right:0in;tab-stops:list .5in;\"><span style=\"font-size:10.0pt;line-height:98%;\">Strong communication skills across various channels, including verbal, written, phone, text, and social media. </span></li><li style=\"margin-right:0in;tab-stops:list .5in;\"><span style=\"font-size:10.0pt;line-height:98%;\">Proven ability to work well under pressure, effectively managing multiple tasks simultaneously. </span></li><li style=\"margin-right:0in;tab-stops:list .5in;\"><span style=\"font-size:10.0pt;line-height:98%;\">Strong organizational skills with keen attention to detail. </span></li><li style=\"margin-right:0in;tab-stops:list .5in;\"><span style=\"font-size:10.0pt;line-height:98%;\">Exceptional listing skills, with the ability to understand and respond to member and guest needs. </span></li><li style=\"margin-right:0in;tab-stops:list .5in;\"><span style=\"font-size:10.0pt;line-height:98%;\">Proficient in Microsoft Office applications, including Word, Outlook, and Excel. </span></li><li style=\"margin-right:0in;tab-stops:list .5in;\"><span style=\"font-size:10.0pt;line-height:98%;\">Effective multitasker with strong time management and prioritization skills. </span></li></ul><h1 style=\"margin-left:-.05pt;\"><span style=\"font-size:10.0pt;line-height:107%;\">Physical Requirements </span></h1><ul style=\"list-style-type:disc;padding-left:48px;\"><li style=\"margin-right:0in;tab-stops:list .5in;\"><span style=\"font-size:10.0pt;line-height:98%;\">Must be able to stand, walk, and perform physical activities for extended periods. </span></li><li style=\"margin-right:0in;tab-stops:list .5in;\"><span style=\"font-size:10.0pt;line-height:98%;\">Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases. </span></li><li style=\"margin-right:0in;tab-stops:list .5in;\"><span style=\"font-size:10.0pt;line-height:98%;\">Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required. </span></li><li style=\"margin-right:0in;tab-stops:list .5in;\"><span style=\"font-size:10.0pt;line-height:98%;\">Effective communication skills with sufficient visual acuity, including talking and hearing. </span></li></ul><p><span style=\"font-size:10.0pt;line-height:107%;\"><strong>Primary Tools/Equipment </strong></span><span style=\"font-size:10.0pt;line-height:98%;\"><strong> </strong></span></p><ul style=\"list-style-type:disc;padding-left:48px;\"><li style=\"margin-right:0in;tab-stops:list .5in;\"><span style=\"font-size:10.0pt;line-height:98%;\">Computer </span></li><li style=\"margin-right:0in;tab-stops:list .5in;\"><span style=\"font-size:10.0pt;line-height:98%;\">Keyboard </span></li><li style=\"margin-right:0in;tab-stops:list .5in;\"><span style=\"font-size:10.0pt;line-height:98%;\">Telephone </span></li><li style=\"margin-right:0in;tab-stops:list .5in;\"><span style=\"font-size:10.0pt;line-height:98%;\">Copier </span></li><li style=\"margin-right:0in;tab-stops:list .5in;\"><span style=\"font-size:10.0pt;line-height:98%;\">General office supplies </span></li></ul><p> </p><p><span style=\"font-size:10.0pt;line-height:107%;\"><strong>Work Schedule </strong></span></p><ul style=\"list-style-type:disc;padding-left:48px;\"><li style=\"margin-right:0in;tab-stops:list .5in;\"><span style=\"font-size:10.0pt;line-height:98%;\">Attendance requirements for this position as outlined on the weekly schedule which includes weekends and/or holidays. </span></li><li style=\"margin-right:0in;tab-stops:list .5in;\"><span style=\"font-size:10.0pt;line-height:98%;\">Additional hours are required to meet deadlines of the position. </span></li></ul><p style=\"line-height:107%;margin:0in 0in 0in .1pt;text-indent:0in;\"><span style=\"font-size:10.0pt;line-height:107%;\"> </span></p><p style=\"line-height:normal;margin:0in;text-indent:0in;\"><span style=\"color:windowtext;\"><span style=\"font-size:10.0pt;\"><strong>What We Offer</strong></span></span></p><p style=\"line-height:normal;margin:0in;text-indent:0in;\"><span style=\"color:windowtext;\"><span style=\"font-size:10.0pt;\">We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills, experience, education, location, and—if you're in a non-exempt role—hours worked. While not all roles at Invited are full-time, those full-time team members have access to a comprehensive benefits package that includes:</span></span></p><ul style=\"list-style-type:disc;padding-left:48px;\"><li style=\"color:windowtext;line-height:normal;margin-bottom:0in;margin-right:0in;margin-top:0in;tab-stops:list .5in;\"><span style=\"font-size:10.0pt;\">Medical, dental, and vision coverage</span></li><li style=\"color:windowtext;line-height:normal;margin-bottom:0in;margin-right:0in;margin-top:0in;tab-stops:list .5in;\"><span style=\"font-size:10.0pt;\">Life insurance</span></li><li style=\"color:windowtext;line-height:normal;margin-bottom:0in;margin-right:0in;margin-top:0in;tab-stops:list .5in;\"><span style=\"font-size:10.0pt;\">Short-term and long-term disability insurance</span></li><li style=\"color:windowtext;line-height:normal;margin-bottom:0in;margin-right:0in;margin-top:0in;tab-stops:list .5in;\"><span style=\"font-size:10.0pt;\">401(k) retirement savings plan</span></li><li style=\"color:windowtext;line-height:normal;margin-bottom:0in;margin-right:0in;margin-top:0in;tab-stops:list .5in;\"><span style=\"font-size:10.0pt;\">Generous paid time off and leave programs (</span><i><span style=\"font-size:10.0pt;\">time off as required by applicable law is also provided for part time team members</span></i><span style=\"font-size:10.0pt;\">)</span></li></ul><p style=\"line-height:normal;margin:0in;text-indent:0in;\"> </p><p style=\"line-height:normal;margin:0in;text-indent:0in;\"><span style=\"color:windowtext;\"><span style=\"font-size:10.0pt;\">Want to learn more? Visit </span></span><a href=\"http://www.invitedbenefits.com\"><span style=\"color:#0563C1;\"><span style=\"font-size:10.0pt;text-decoration:none;text-underline:none;\">www.invitedbenefits.com</span></span></a><span style=\"color:windowtext;\"><span style=\"font-size:10.0pt;\"> for full details.</span></span></p><p style=\"line-height:normal;margin:0in;text-indent:0in;\"> </p><p style=\"line-height:normal;margin:0in;text-indent:0in;\"><span style=\"color:windowtext;\"><span style=\"font-size:10.0pt;\">Have more questions? Check out our </span></span><a href=\"https://www.invitedclubs.com/company/careers\" target=\"_blank\"><span style=\"color:#0563C1;\"><span style=\"font-size:10.0pt;\">Invited Jobs</span></span></a><span style=\"color:windowtext;\"><span style=\"font-size:10.0pt;\"> website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: </span></span><a href=\"https://www.linkedin.com/company/invitedclubs/?viewAsMember=true\" target=\"_blank\"><span style=\"color:#0563C1;\"><span style=\"font-size:10.0pt;\">LinkedIn</span></span></a><span style=\"color:windowtext;\"><span style=\"font-size:10.0pt;\"> </span></span><a href=\"https://www.instagram.com/invitedclubs/\" target=\"_blank\"><span style=\"color:#0563C1;\"><span style=\"font-size:10.0pt;\">Instagram</span></span></a><span style=\"color:windowtext;\"><span style=\"font-size:10.0pt;\"> </span></span><a href=\"https://twitter.com/invitedclubs\" target=\"_blank\"><span style=\"color:#0563C1;\"><span style=\"font-size:10.0pt;\">Twitter</span></span></a><span style=\"color:windowtext;\"><span style=\"font-size:10.0pt;\"> </span></span><a href=\"https://www.facebook.com/whereyoubelongclubs\" target=\"_blank\"><span style=\"color:#0563C1;\"><span style=\"font-size:10.0pt;\">Facebook</span></span></a><span style=\"color:windowtext;\"><span style=\"font-size:10.0pt;\"> </span></span></p><p style=\"line-height:normal;margin:0in;text-indent:0in;\"> </p><p style=\"line-height:normal;margin:0in;text-indent:0in;\"><span style=\"color:windowtext;\"><i><span style=\"font-size:10.0pt;\"><strong>Invited is an Equal Employment Opportunity Employer </strong></span></i></span></p><p style=\"line-height:normal;margin:0in;text-indent:0in;\"> </p><p style=\"line-height:normal;margin:0in;text-indent:0in;\"><span style=\"color:windowtext;\"><i><span style=\"font-size:10.0pt;\">The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.</span></i><span style=\"font-size:10.0pt;\"> </span></span></p><h1 style=\"margin-left:-.05pt;\"> </h1><p style=\"margin-bottom:.15pt;margin-right:0in;margin-top:0in;tab-stops:center 20.8pt 140.15pt;\"> </p>",
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