Administrative Secretary Surgery Scheduler

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  "location": {
    "raw": "Norfolk, VA, US",
    "city": "Norfolk",
    "region": "VA",
    "country": "United States",
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    "url": "https://careers-evms.icims.com/jobs/5798/administrative-secretary-surgery-scheduler/job",
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    "title": "Administrative Secretary Surgery Scheduler",
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    "datePosted": "2024-06-06T20:18:53.191Z",
    "description": "<h2>Overview</h2>\n<p>The Department of Otolaryngology – Head and Neck Surgery is a diverse Department with multiple subspecialties practicing within a larger group setting. Those specialties include Otology, Facial Plastic Surgery, Laryngology, Rhinology, General ENT, and Head and Neck Surgery and are currently spread out over three primary office locations.</p>\n<p> </p>\n<p>This role will take responsibility for Administrative and Surgery Scheduling support for assigned faculty members within the Division of General ENT.</p>\n<h2>Responsibilities</h2>\n<ul>\n <li>In coordination with patient care team, and following physician feedback, identify appropriate time frames for surgical procedures and coordinate scheduling of procedures with patient, family members, and all other appropriate parties.</li>\n <li>Obtain insurance authorization for all scheduled procedures.</li>\n <li>Promptly post all surgical procedures into the EPIC EMR at Norfolk General Hospital.</li>\n <li>Proactively work with care team members to help ensure assigned faculty surgical schedules are optimized during assigned OR days and times.</li>\n <li>Promptly release unutilized OR time to the other ENT Department faculty.</li>\n <li>Coordinate co surgical procedures for faculty members with outside physician offices.</li>\n <li>The role is anticipated to spend 50% of time on Administrative and other support functions of the assigned faculty members.\n  <ul>\n   <li>Maintain outlook calendars and academic calendars for assigned faculty members.</li>\n   <li>Work to ensure clinically scheduled times are optimized and fully utilized.</li>\n   <li>Assist as the primary point of contact for assigned faculty members for various academic and research related activities.</li>\n   <li>Assist with travel, registration and expenses reimbursements for assigned faculty members.</li>\n   <li>Provide support in other areas of the Department when needed to ensure coverage.</li>\n   <li>Assist with other administrative needs of faculty members as requested.</li>\n   <li>Attend required meetings.</li>\n   <li>Other duties as assigned</li>\n  </ul></li>\n <li>This position will be a backup for the front desk to assist on an as needed basis</li>\n</ul>\n<h2>Qualifications</h2>\n<p>Minimum Qualifications and Skills:</p>\n<ul>\n <li>Experience within a large surgical practice.</li>\n <li>Exceptional verbal and written communication skills.</li>\n <li>A firm understanding of insurance.</li>\n</ul>\n<p>Preferred Qualifications:</p>\n<ul>\n <li>Ability to develop and maintain effective relationships with public, partners, customers, and co-workers; while working cooperatively and effectively with others to achieve common goals.</li>\n <li>Ability to manage time and resources to ensure assignments are completed accurately and deadlines are met. Meets attendance/punctuality requirements.</li>\n <li>Ability to adapt to changing work environments, work priorities, and organizational needs. Takes independent action to address and resolve problems.</li>\n <li>Ability to expresses ideas effectively and demonstrate sound judgment with regard to decision-making.</li>\n <li>Ability to deal with others in a direct honest manner and comply with all EVMS policies and procedure.</li>\n <li>Ability to calculate figures and amounts such as discounts, interest, proportions and percentages. Ability to apply concepts of basic algebra and statistical analysis.</li>\n</ul>\n<h2>Location : Location</h2>US-VA-Norfolk",
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          "streetAddress": "600 Gresham Drive",
          "addressCountry": "US",
          "addressLocality": "Norfolk",
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    "validThrough": "2027-06-06T20:18:53.191Z",
    "employmentType": "FULL_TIME",
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      "name": "Eastern Virginia Medical School",
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