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Home › Companies › 73c40e29 0535 44f4 B020 6b8d1da7d1fe 19000101 000001 › Insurance Advisor - Full Time

Insurance Advisor - Full Time

73c40e29 0535 44f4 B020 6b8d1da7d1fe 19000101 000001 · Wilmington, NC, US, Wilmington, NC · Remote · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company73c40e29 0535 44f4 B020 6b8d1da7d1fe 19000101 000001
TitleInsurance Advisor - Full Time
Normalized title-
Department / team-
LocationWilmington, NC, United States
Work modelRemote / Remote
Employment type-
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2025-05-21 / 2026-05-31
Changed / last seen2026-06-20 / 2026-06-20

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PageWhat it containsOpen
Company jobsActive postings from 73c40e29 0535 44f4 B020 6b8d1da7d1fe 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Wilmington.Open
Work model jobsActive Remote postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company73c40e29 0535 44f4 B020 6b8d1da7d1fe 19000101 000001
Source3b4cf7d9-97c9-4db9-a263-5927aa96a42d
ATS providerADP Workforce Now Recruiting

Description

About Wilmington Health Since 1971, Wilmington Health has been committed to the care and health of our community in Wilmington as well as all of Southeastern North Carolina. Wilmington Health is structured as a multi-specialty medical practice with primary care providers integrated into the system. In this way, Wilmington Health is able to provide a comprehensive and coordinated approach to the care of all our patients. Wilmington Health is committed to using collaborative, evidence-based medicine in providing the highest quality of care to the patients we serve. Purpose: Ensures prompt collection of the appropriate amount due Essential Duties/Responsibilities: Follow-up with carrier regarding outstanding claims as noted on the outstanding invoice report File claims that require additional documentation Verify benefits as requested by physician Change insurance information as appropriate Correspond to carrier for such things as appeals and or inquiries Communicate all insurance regulation changes to supervisor Contact patient and or carrier to follow-up on denials and termination of coverage Respond to telephone calls; review and respond to correspondence Process computer refunds due patients and insurance companies Establish payment plans Other Duties: As assigned by manager QUALIFICATIONS Required : High school diploma or general education degree (GED) 3-5 years' experience in a medical office environment or equivalent combination of education and experience 2-3 years of experience in medical billing, specifically with claims denials, appeals, corrected claims. May have a remote option at a certain point. Preferred: Experience in Medical Office Administration Knowledge of the OSHA and DOT regulations Wilmington Health is an Equal Opportunity Employer committed to providing equal opportunities to all applicants and employees. We are committed to treating everyone equally and with respect regardless of race, age, sex, religion, national origin, citizenship, marital status, veteran’s status, sexual preference, disability, genetic information, or any other class protected under state or federal law. ADA Physical Demands: Rarely (Less than .5 hrs/day) Occasionally (0.6 – 2.5 hrs/day) Frequently (2.6 – 5.5 hrs/day) Continuously (5.6 – 8.0 hrs/day) Physical Demand Required? Frequency Standing Occasionally Sitting Continuously Walking Occasionally Kneeling/Crouching Rarely Lifting Rarely Insurance Advisor Competencies General Customer Service Professionalism/Integrity/Responsibility Teamwork/Process Focus Dependability/Punctuality Interpersonal Relationships/Communication Judgment/Decision Making/Problem Solving Quality/Quantity Initiative Safety/Housekeeping Organizational Skills/Time Management Department Specific: Decision-making skills regarding ‘next step’ when working appeals Resourceful in finding appropriate information to assist in resolving the issue at hand Up-to-date with carrier changes as well as specialty-specific changes Effectively communicate changes to departments and co-workers Use all available tools and resources to accomplish job duties in an efficient and timely manner Strong computer skills, i.e., Windows environment, word processing, spreadsheets, etc. Effective use of software and web-based carrier sites for submission of claim and requested documentation Reliable source of information in regards to assigned carrier rules and requirements

Full job record

Job IDa3212cb87324ce449c6c1f794e0a8fd57dbc716d
Org IDefa46cd9-3ab2-4271-963c-d50845a9ed1b
Source ID3b4cf7d9-97c9-4db9-a263-5927aa96a42d
Board ID3b4cf7d9-97c9-4db9-a263-5927aa96a42d
Provideradp_workforcenow
Provider Job Key554771
TitleInsurance Advisor - Full Time
Normalized Title—
Statusactive
Activeyes
Location TextWilmington, NC, US, Wilmington, NC
Department—
Team—
Employment Type—
Workplace Typeremote
Remote Policyremote
CountryUnited States
RegionNC
CityWilmington
Salary Raw—
Salary Min—
Salary Max—
Salary Currency—
Salary Period—
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=73c40e29-0535-44f4-b020-6b8d1da7d1fe&ccId=19000101_000001&lang=en_US&type=JS&jobId=554771&jwId=9201134664553_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=73c40e29-0535-44f4-b020-6b8d1da7d1fe&ccId=19000101_000001&lang=en_US&type=JS&jobId=554771&jwId=9201134664553_1
First Seen At2026-05-31 18:28:30Z
Last Seen At2026-06-20 11:53:47Z
Last Checked At2026-06-20 11:53:47Z
Last Changed At2026-06-20 11:53:47Z
Inactive At—
Source Posted At2025-05-21 18:38:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=73c40e29-0535-44f4-b020-6b8d1da7d1fe|19000101_000001/date=2026-06-20/2026-06-20T11-53-44-497Z-5f12ff6f39fc93795664e1bdd78fb84dd0528dbc614f824f2d73d5d4676dae4a.json
Event Fields
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}
Parsed Structured
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Extensions
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Native Structured
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    "requisitionDescription": "<div><div><div><div><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.32.32/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"><strong><u><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">About Wilmington Health<br><br></span></u></strong><p><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Since 1971, Wilmington Health has been committed to the care and health of our community in Wilmington as well as all of Southeastern North Carolina. Wilmington Health is structured as a multi-specialty medical practice with primary care providers integrated into the system. In this way, Wilmington Health is able to provide a comprehensive and coordinated approach to the care of all our patients. Wilmington Health is committed to using collaborative, evidence-based medicine in providing the highest quality of care to the patients we serve.</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><strong><u>Purpose:</u></strong></span></p><p><span style=\"color: rgb(0, 0, 0); font-size: 14px; font-family: arial, sans-serif;\">Ensures prompt collection of the appropriate amount due</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><strong><u>Essential Duties/Responsibilities:&nbsp;</u></strong></span></p><ul><li id=\"isPasted\" style=\"color: rgb(0, 0, 0); font-size: 14px; font-family: arial, sans-serif;\">Follow-up with carrier regarding outstanding claims as noted on the outstanding invoice report</li><li style=\"color: rgb(0, 0, 0); font-size: 14px; font-family: arial, sans-serif;\">File&nbsp;claims&nbsp;that&nbsp;require&nbsp;additional&nbsp;documentation</li><li style=\"color: rgb(0, 0, 0); font-size: 14px; font-family: arial, sans-serif;\">Verify&nbsp;benefits&nbsp;as&nbsp;requested&nbsp;by&nbsp;physician</li><li style=\"color: rgb(0, 0, 0); font-size: 14px; font-family: arial, sans-serif;\">Change&nbsp;insurance&nbsp;information&nbsp;as&nbsp;appropriate</li><li style=\"color: rgb(0, 0, 0); font-size: 14px; font-family: arial, sans-serif;\">Correspond&nbsp;to&nbsp;carrier&nbsp;for&nbsp;such&nbsp;things&nbsp;as&nbsp;appeals&nbsp;and&nbsp;or&nbsp;inquiries</li><li style=\"color: rgb(0, 0, 0); font-size: 14px; font-family: arial, sans-serif;\">Communicate&nbsp;all&nbsp;insurance&nbsp;regulation&nbsp;changes&nbsp;to&nbsp;supervisor</li><li style=\"color: rgb(0, 0, 0); font-size: 14px; font-family: arial, sans-serif;\">Contact&nbsp;patient&nbsp;and&nbsp;or&nbsp;carrier&nbsp;to&nbsp;follow-up&nbsp;on denials&nbsp;and&nbsp;termination&nbsp;of&nbsp;coverage</li><li style=\"color: rgb(0, 0, 0); font-size: 14px; font-family: arial, sans-serif;\">Respond&nbsp;to&nbsp;telephone&nbsp;calls;&nbsp;review&nbsp;and&nbsp;respond&nbsp;to&nbsp;correspondence</li><li style=\"color: rgb(0, 0, 0); font-size: 14px; font-family: arial, sans-serif;\">Process&nbsp;computer&nbsp;refunds&nbsp;due&nbsp;patients&nbsp;and&nbsp;insurance&nbsp;companies</li><li style=\"color: rgb(0, 0, 0); font-size: 14px; font-family: arial, sans-serif;\">Establish payment plans</li></ul><p><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><strong><u>Other Duties:</u></strong></span></p><ul><li style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">As assigned by manager</li></ul><p><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><strong>QUALIFICATIONS</strong></span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><strong><u>Required</u></strong><u>:&nbsp;</u></span></p><ul><li style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">High school diploma or general education degree (GED)</li><li style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">3-5 years&#39; experience in a medical office environment or equivalent combination of education and experience</li><li style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">2-3 years of experience in medical billing, specifically with claims denials, appeals, corrected claims. &nbsp;May have a remote option at a certain point.</li></ul><p><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><strong><u>Preferred:</u></strong></span></p><ul><li style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Experience in Medical Office Administration</li><li style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Knowledge of the OSHA and DOT regulations</li></ul><p><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Wilmington Health is an Equal Opportunity Employer committed to providing equal opportunities to all applicants and employees. We are committed to treating everyone equally and with respect regardless of race, age, sex, religion, national origin, citizenship, marital status, veteran&rsquo;s status, sexual preference, disability, genetic information, or any other class protected under state or federal law.</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><strong><u>ADA Physical Demands:</u></strong></span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Rarely (Less than .5 hrs/day) Occasionally (0.6 &ndash; 2.5 hrs/day) Frequently (2.6 &ndash; 5.5 hrs/day) Continuously (5.6 &ndash; 8.0 hrs/day)</span></p><table border=\"1\" cellpadding=\"0\" cellspacing=\"0\"><tbody><tr><td valign=\"top\"><p><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><strong>Physical Demand</strong></span></p></td><td valign=\"top\"><p><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><strong>Required?</strong></span></p></td><td valign=\"top\"><p><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><strong>Frequency</strong></span></p></td></tr><tr><td valign=\"top\"><p><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Standing</span></p></td><td valign=\"top\"><p><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><input type=\"checkbox\"></span></p></td><td valign=\"top\"><p><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Occasionally</span></p></td></tr><tr><td valign=\"top\"><p><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Sitting</span></p></td><td valign=\"top\"><p><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><input type=\"checkbox\"></span></p></td><td valign=\"top\"><p><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Continuously</span></p></td></tr><tr><td valign=\"top\"><p><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Walking</span></p></td><td valign=\"top\"><p><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><input type=\"checkbox\"></span></p></td><td valign=\"top\"><p><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Occasionally</span></p></td></tr><tr><td valign=\"top\"><p><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Kneeling/Crouching</span></p></td><td valign=\"top\"><p><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><input type=\"checkbox\"></span></p></td><td valign=\"top\"><p><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Rarely</span></p></td></tr><tr><td valign=\"top\"><p><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Lifting</span></p></td><td valign=\"top\"><p><span style=\"font-family: arial, sans-serif; font-size: 14px; 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font-size: 14px; color: rgb(0, 0, 0);\">Dependability/Punctuality</li><li style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Interpersonal&nbsp;Relationships/Communication</li><li style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Judgment/Decision Making/Problem Solving</li><li style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Quality/Quantity</li><li style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Initiative</li><li style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Safety/Housekeeping</li><li style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Organizational Skills/Time Management</li></ol><p><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><strong>Department Specific:</strong></span></p><ol><li style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Decision-making&nbsp;skills&nbsp;regarding&nbsp;&lsquo;next&nbsp;step&rsquo;&nbsp;when&nbsp;working&nbsp;appeals</li><li style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Resourceful&nbsp;in&nbsp;finding&nbsp;appropriate&nbsp;information&nbsp;to&nbsp;assist&nbsp;in&nbsp;resolving&nbsp;the&nbsp;issue&nbsp;at&nbsp;hand</li><li style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Up-to-date&nbsp;with&nbsp;carrier&nbsp;changes&nbsp;as&nbsp;well&nbsp;as&nbsp;specialty-specific&nbsp;changes</li><li style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Effectively&nbsp;communicate&nbsp;changes&nbsp;to&nbsp;departments&nbsp;and&nbsp;co-workers</li><li style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Use&nbsp;all&nbsp;available&nbsp;tools&nbsp;and&nbsp;resources&nbsp;to&nbsp;accomplish&nbsp;job&nbsp;duties&nbsp;in&nbsp;an&nbsp;efficient&nbsp;and&nbsp;timely&nbsp;manner</li><li style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Strong computer skills, i.e., Windows environment, word processing, spreadsheets, etc.</li><li style=\"font-family: arial, sans-serif; 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          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForIntPostFlag"
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            "codeValue": "IsMonetaryFlag"
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          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsNonMonetaryFlag"
          },
          "indicatorValue": false
        }
      ]
    },
    "requisitionTitle": "Insurance Advisor - Full Time",
    "clientRequisitionID": "2685",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "Wilmington",
          "postalCode": "28412",
          "countrySubdivisionLevel1": {
            "codeValue": "NC"
          }
        },
        "nameCode": {
          "shortName": " Wilmington, NC, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "sponsoredVisaTypeCodes": []
  },
  "detail_meta": {
    "url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/554771?cid=73c40e29-0535-44f4-b020-6b8d1da7d1fe&ccId=19000101_000001&lang=en_US&locale=en_US",
    "http_status": 200,
    "content_type": "application/json;charset=UTF-8",
    "response_bytes": 17933
  },
  "detail_errors": []
}
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GET https://api.bluedoor.sh/job-postings/v1/jobs/a3212cb87324ce449c6c1f794e0a8fd57dbc716d?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/efa46cd9-3ab2-4271-963c-d50845a9ed1bJSON
GET https://api.bluedoor.sh/job-postings/v1/sources/3b4cf7d9-97c9-4db9-a263-5927aa96a42dJSON
GET https://api.bluedoor.sh/job-postings/v1/jobs/a3212cb87324ce449c6c1f794e0a8fd57dbc716d/eventsJSON

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