Quality Assurance Supervisor

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    "location": {
      "city": "Longsville Park",
      "state": "N/A",
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      "addressCountry": "Jamaica"
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    "datePosted": "2026-04-29",
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    "description": "<p><span style=\"font-weight: bold\">Quality Assurance Supervisor</span></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-size: 13px\">Main Function</span></span></p>\n<p><br></p>\n<p><span style=\"font-size: 13px\">To build and maintain a culture of quality and safety standards at CB’s Distribution Centre (Freetown). The Quality Supervisor for the cold storage warehouse plays a critical role in ensuring that all CB Foods’ chilled and frozen products are stored and maintained, upholding industry standards and regulations. </span></p>\n<p><span style=\"font-size: 13px\"> </span></p>\n<p><span style=\"font-size: 13px; font-weight: bold\">Specific responsibilities include:</span></p>\n<p><span style=\"font-size: 13px\"> </span></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-size: 13px\">Quality Control Management:</span></span></p>\n<ul>\n<li><span style=\"font-size: 13px\">Develop, implement, and continually review quality control procedures to ensure the integrity of all chilled and frozen chicken and pork products.</span></li>\n<li><span style=\"font-size: 13px\">Conduct regular inspections of incoming and outgoing products to ensure compliance with specifications, hygiene standards, and regulatory requirements.</span></li>\n<li><span style=\"font-size: 13px\">Monitor temperature, humidity, and storage conditions to prevent product deterioration and maintain product quality.</span></li>\n</ul>\n<p><span style=\"font-weight: bold\"><span style=\"font-size: 13px\">Team Leadership:</span></span></p>\n<ul>\n<li><span style=\"font-size: 13px\">Supervise and lead a team of quality technicians and attendants, ensuring their proper training, performance, and adherence to quality protocols.</span></li>\n<li><span style=\"font-size: 13px\">Assign tasks, set objectives, and provide guidance to maintain an efficient and motivated quality control team.</span></li>\n</ul>\n<p><span style=\"font-weight: bold\"><span style=\"font-size: 13px\">Documentation and Reporting:</span></span></p>\n<ul>\n<li><span style=\"font-size: 13px\">Maintain accurate records of quality control activities, including inspection results, corrective actions, and compliance reports which are to be shared daily + weekly with Distribution Manager and QMS manager. </span></li>\n<li><span style=\"font-size: 13px\">Generate and analyze quality performance metrics, identifying trends and areas for improvement.</span></li>\n</ul>\n<p><span style=\"font-weight: bold\"><span style=\"font-size: 13px\">Process Improvement:</span></span></p>\n<ul>\n<li><span style=\"font-size: 13px\">Continuously evaluate existing quality control processes and identify opportunities for enhancement.</span></li>\n<li><span style=\"font-size: 13px\">Collaborate with cross-functional teams, particularly Sales + Distribution, to implement process improvements that optimize efficiency, reduce waste, and enhance product quality.</span></li>\n</ul>\n<p><span style=\"font-weight: bold\"><span style=\"font-size: 13px\">Regulatory Compliance:</span></span></p>\n<ul>\n<li><span style=\"font-size: 13px\">Stay up-to-date with relevant industry regulations, guidelines, and standards related to frozen food storage and handling.</span></li>\n<li><span style=\"font-size: 13px\">Ensure that the warehouse operations comply with all food safety and sanitation regulations, such as SQF, HACCP and GMP guidelines.</span></li>\n</ul>\n<p><span style=\"font-weight: bold\"><span style=\"font-size: 13px\">Supplier and Customer Communication:</span></span></p>\n<ul>\n<li><span style=\"font-size: 13px\">Coordinate with internal stakeholders to address quality concerns, discrepancies, or non-compliance issues related to incoming and outgoing products. </span></li>\n<li><span style=\"font-size: 13px\">Provide requisite information to resolve and close out customer complaints with all relevant parties, including but not limited to, Sales, Customer Care and other Quality members. </span></li>\n</ul>\n<p><span style=\"font-weight: bold\"><span style=\"font-size: 13px\">Crisis Management:</span></span></p>\n<ul>\n<li><span style=\"font-size: 13px\">Act swiftly and effectively to manage product recalls or quality emergencies, working closely with relevant departments to contain and resolve issues.</span></li>\n</ul>\n<p><span style=\"font-weight: bold\"><span style=\"font-size: 13px\">Training and Development:</span></span></p>\n<ul>\n<li><span style=\"font-size: 13px\">Provide training and to ensure that “Quality is Everyone’s Business”, to all employees at the facility. </span></li>\n<li><span style=\"font-size: 13px\">Coordinate with People + Culture and Quality Team to conduct regular training sessions to reinforce best practices and enhance the skills of the Freetown Distribution teams.</span></li>\n</ul>\n<p><span style=\"font-size: 13px\"> </span></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-size: 13px\">Demonstrated Knowledge, Skills, Experience</span></span></p>\n<p><span style=\"font-size: 13px\"> </span></p>\n<ul>\n<li><span style=\"font-size: 13px\">Bachelor’s degree in natural sciences/ Associate degree in Agriculture or equivalent qualification</span></li>\n<li><span style=\"font-size: 13px\">Completion of training in various Quality Management Systems including but not limited to ISO, HACCP, SQF, GMP</span></li>\n<li><span style=\"font-size: 13px\">Supervisory experience and certification </span></li>\n<li><span style=\"font-size: 13px\">Strong knowledge of QMS processes and procedures in food and agriculture </span></li>\n<li><span style=\"font-size: 13px\">An effective communicator with the ability to prepare and present data and reports</span></li>\n<li><span style=\"font-size: 13px\">Strong analytical skills</span></li>\n<li><span style=\"font-size: 13px\">Microsoft Office</span></li>\n</ul>",
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