Medical Support Assistant - Aurora

{
  "content_hash": "749ff7df23e8531beeb3468b7fd50602fc189df6303c437c530683904e3ff47f",
  "source_hash": "47aa9c3ffdd30b5d440d55b76b015a017dec9756c88a732393410f0057d780d0",
  "last_changed_at": "2026-06-01T13:42:50.456Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Aurora, CO, US",
    "city": "Aurora",
    "region": "CO",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": 5.09,
  "salary_min": 22.99,
  "inferred_at": "2026-06-06T19:53:36.189Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Aurora, CO, US",
      "city": "Aurora",
      "region": "CO",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": "on_site",
  "salary_currency": "USD"
}

{}

{
  "json_ld": {
    "url": "https://artemisarc-aptiveresources.icims.com/jobs/4312/medical-support-assistant---aurora/job",
    "@type": "JobPosting",
    "title": "Medical Support Assistant - Aurora",
    "@context": "http://schema.org",
    "datePosted": "2026-05-01T04:00:00.000Z",
    "description": "<h2>Requisition ID</h2>2026-4312\n<h2>Job Summary</h2>\n<p><strong>Job Summary</strong></p>\n<p><strong>Job Title:</strong> Medical Support Assistant</p>\n<p><strong>Department:</strong> Department of Veterans Affairs</p>\n<p><strong>Healthcare System:</strong> VA Health Care System</p>\n<p><strong>Location:</strong>  Onsite; Aurora, CO </p>\n<p><strong>Salary Range:</strong> $22.99, $5.09 H&W</p>\n<p><strong>Work Schedule:</strong> Full-time</p>\n<p> </p>\n<p><strong>Overview:</strong> Arrow ARC is seeking reliable and mission-driven Medical Support Assistants (MSAs) to support Veterans served by the VA Eastern Colorado Health Care System. MSAs provide critical front-line administrative support across outpatient clinics, virtual care services, and the Office of Community Care. All roles require attention to detail, effective communication, and a strong commitment to Veteran care. </p>\n<h2>Primary Responsibilities</h2>\n<p><strong>Key Responsibilities:</strong></p>\n<p> </p>\n<ul>\n <li>Schedule, reschedule, and cancel Veteran appointments using VistA and CPRS in accordance with VHA national scheduling guidelines </li>\n <li>Receive and respond to incoming calls, secure messages, and Veteran inquiries </li>\n <li>Conduct patient check-ins and check-outs </li>\n <li>Review, verify, and update demographics, insurance, and other patient data in VA systems </li>\n <li>Provide support for outpatient consult management, including Community Care consults and HealthShare Referral Manager (HSRM) </li>\n <li>Support clinical teams by managing clinic profiles, calendar builds, and schedule adjustments </li>\n <li>Coordinate care across internal VA services and external providers when applicable </li>\n <li>Maintain confidentiality and compliance with HIPAA and federal privacy regulations </li>\n</ul>\n<h2>Minimum Qualifications</h2>\n<ul>\n <li>U.S. citizenship </li>\n <li>High school diploma or GED required</li>\n <li>Oral and written proficiency with English.</li>\n <li>Basic medical terminology knowledge</li>\n <li>Minimum of 6 months’ customer service experience</li>\n <li>At least 1 year of clerical, call center, or healthcare administrative experience</li>\n <li>Proficiency with Microsoft Office Suite (Outlook, Excel, Word)</li>\n <li>Typing and data entry speed sufficient for a fast-paced environment (at least 50 words per minute (WPM)</li>\n <li>Ability to pass a federal background investigation and obtain Tier 1 security clearance </li>\n</ul>\n<p> </p>",
    "directApply": true,
    "jobLocation": [
      {
        "@type": "Place",
        "address": {
          "@type": "PostalAddress",
          "postalCode": "UNAVAILABLE",
          "addressRegion": "CO",
          "streetAddress": "UNAVAILABLE",
          "addressCountry": "US",
          "addressLocality": "Aurora",
          "postOfficeBoxNumber": "UNAVAILABLE"
        }
      }
    ],
    "validThrough": "2027-05-01T04:00:00.000Z",
    "employmentType": "OTHER",
    "hiringOrganization": {
      "name": "Artemis Arc",
      "@type": "Organization",
      "sameAs": "UNAVAILABLE"
    }
  },
  "detail_meta": {
    "url": "https://artemisarc-aptiveresources.icims.com/jobs/4312/medical-support-assistant---aurora/job?in_iframe=1",
    "http_status": 200,
    "content_type": "text/html;charset=UTF-8",
    "response_bytes": 34400,
    "compact_response_bytes": 3525,
    "original_response_bytes": 34400
  },
  "sitemap_job": {
    "id": "4312",
    "url": "https://artemisarc-aptiveresources.icims.com/jobs/4312/medical-support-assistant---aurora/job",
    "slug": "medical-support-assistant---aurora",
    "lastmod": "2026-05-04T08:38:28-04:00"
  },
  "detail_errors": []
}