Medical Support Assistant

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  "location": {
    "raw": "Salt Lake City, UT, US",
    "city": "Salt Lake City",
    "region": "UT",
    "country": "United States",
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  "remote_policy": "remote",
  "salary_period": "day",
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  "json_ld": {
    "url": "https://jobs1-spectrumhealthcare.icims.com/jobs/25100/medical-support-assistant/job",
    "@type": "JobPosting",
    "title": "Medical Support Assistant",
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    "datePosted": "2026-05-18T04:00:00.000Z",
    "description": "<h2>Job Description</h2>\n<p></p>\n<p> </p>\n<p>Spectrum Healthcare Resources has a potential 0pportunity for a <strong>Remote Medical Support Assistant</strong>, supporting the <strong>Salt Lake City VA Medical Center</strong><strong> </strong>in Salt Lake City, UT. </p>\n<p> </p> Join a team that makes a real difference in the lives of Veterans. This role offers the chance to support patient care coordination within the VA system, ensuring timely access to quality healthcare. If you’re detail-oriented, tech-savvy, and passionate about delivering exceptional service, this is your opportunity to contribute to a mission that truly matters.\n<p> </p>\n<p><strong>Position Details:</strong></p>\n<p> </p>\n<ul>\n <li>100% Remote - must live within 50 miles the communting area</li>\n <li>Regular business hours: Monday – Friday 8:00am – 4:30pm</li>\n <li>No Nights, Weekends, or Holidays</li>\n <li>Benefits elitible position with 11 Paid Federal Holidays and PTO Avalable</li>\n</ul>\n<p> </p>\n<p> </p>\n<p><strong>Qualifications:</strong></p>\n<ul>\n <li>U.S. residency required.</li>\n <li>High School diploma or GED.</li>\n <li>Strong oral and written English skills; basic medical terminology preferred.</li>\n <li>Proficient in Microsoft Office, especially Excel.</li>\n <li>Ability to type at least 50 WPM and work with electronic medical records.</li>\n <li>Strong organizational skills; able to work independently and prioritize tasks.</li>\n <li>Ability to resolve customer concerns accurately and timely.</li>\n <li>No health restrictions that interfere with job duties.</li>\n</ul>\n<p> </p>\n<p><strong>Job Duties:</strong></p>\n<ul>\n <li>Coordinate patient care and scheduling with internal and community providers.</li>\n <li>Ensure timely and accurate patient communication and appointment scheduling.</li>\n <li>Validate and update patient demographic information.</li>\n <li>Process medical records and integrate data into VA systems (CPRS, VistA).</li>\n <li>Manage community care consults using VA systems (HSRM, PPMS).</li>\n <li>Answer and respond to phone inquiries professionally and promptly.</li>\n <li>Use Microsoft Office (Excel, Word, Outlook, Teams) daily.</li>\n <li>Provide excellent customer service to patients, families, and VA staff.</li>\n <li>Perform other administrative tasks as assigned.</li>\n</ul>\n<p> </p>\n<p><strong>For More Information Contact:</strong></p>\n<p>Lilian Thao</p>\n<p>[email protected]</p>\n<p> </p>\n<p><strong>Company Overview: </strong></p>\n<p>At Spectrum, we utilize over thirty-five years of experience providing optimal solutions for federal agencies that are both innovative and cost-effective. We hold ourselves to the highest standard to ensure successful outcomes for the facilities and healthcare professionals we serve. As a Joint Commission Certified Healthcare Resource, dependability and service are the driving forces of our mission. </p>\n<p> </p>\n<p> </p>\n<p>EOE/Disabled/Veterans</p>\n<p> </p>\n<p> </p>\n<h2>Location : Location</h2>US-UT-Salt Lake City\n<h2>Recruiter : Full Name: First Last</h2>Lilian Thao\n<h2>Direct phone number</h2>3147444193\n<h2>Recruiter : Email</h2>[email protected]",
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    "validThrough": "2027-05-18T04:00:00.000Z",
    "employmentType": "OTHER",
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    "occupationalCategory": "Specialty Technicians - Medical Assistant"
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