Head of Operations

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  "detail": {
    "type": "—",
    "title": "Head of Operations",
    "posted": "2026-02-16",
    "company": "Cache Ventures",
    "applyUrl": "https://apply.workable.com/cache/j/3A703B54C8/apply",
    "location": "Raleigh, United States (Remote)",
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    "descriptionText": "Description\n\n Install the Engine. Scale the Machine. \n\nThis is not a typical \"Head of Ops\" role. This is a scale inflection role.\n\nEmailable has been built founder led. Now we're installing a revenue focused operator to turn aggressive growth into a predictable machine.\n\nIf you've scaled a chaotic $5M–$25M ARR SaaS and know what breaks between scrappy and scalable, keep reading.\n\nIf you want comfort, skip this.\n\n What We're Building\n\nEmailable powers high volume senders who live and die by inbox placement — Tech & SaaS, Ecommerce, Professional Services, Travel & Hospitality, Media & Publishing.\n\nWhen deliverability drops, they bleed revenue. We're becoming the verification + deliverability infrastructure layer for that ecosystem.\n\nThis role is about making revenue predictable while we scale aggressively.\n\n What You Own\n\nYou own the revenue engine. Not meetings. Not culture slides. Not \"alignment.\" Revenue. \n \nSpecifically:\n\n Forecast accuracy (±10%)\n Pipeline discipline\n Net Revenue Retention\n Gross churn reduction\n Enterprise expansion\n Revenue visibility across the org\n\n \nYou will run sales, marketing, customer support, and engineering.\n\nIf revenue misses, it's on you. If we scale hard, you're the architect behind it.\n\n Requirements\n\n What This Role Is Not\n\n Not corporate COO\n Not process theater\n Not a founder babysitter\n Not maintenance mode\n\n We want a builder. Someone who has: \n\n Cleaned up messy CRMs\n Killed fake optimism in forecasts\n Reduced churn in usage based SaaS\n Installed discipline in scrappy teams\n Worked directly with a driven founder\n\nIf you've only operated inside polished enterprise orgs, this likely isn't for you.\n\n What Success Looks Like\n\n By Day 90 \n\n Clean forecasting system\n Clear segmentation\n You running revenue meetings\n Founder removed from operational noise\n\n By 12 Months \n\n Revenue predictable\n Enterprise motion repeatable\n NRR strong and stable\n Internal execution tight\n\n Long Term \n\n Scale toward eight figures\n Revenue leadership under you installed\n Infrastructure level positioning in Media & Publishing\n\n Who Thrives Here\n\n You might be: \n\n A VP Revenue at a growth stage SaaS who's capped\n A Head of RevOps already doing CRO level work\n A COO at a scrappy martech company\n A former founder who learned revenue discipline the hard way\n\n You are: \n\n Calm under pressure\n Direct\n Comfortable challenging a CEO\n Obsessed with numbers\n Energized by growth\n\n Benefits\n\n Fully remote: globally distributed, optimized for deep work and autonomy\n Competitive base + performance bonus\n Flexible time off: no policies, no counting days\n Home office & productivity budget\n Professional development budget (courses, certs, conferences)\n Family friendly: paid parental leave, flexible schedules\n Mental health & wellness support\n\nIf you want stability and incremental growth, this isn't for you.\n\nIf you want to build the revenue machine behind a category defining infrastructure company, apply below or reach out directly."
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