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    "requisitionDescription": "<div><p><br></p><p id=\"isPasted\"><strong>JOB SUMMARY/PURPOSE:</strong></p><p>Serves meals to patrons in dining establishment to ensure a world-class customer experience. This position requires an ABC card.</p><p>&nbsp;</p><p><strong>PRINCIPAL RESPONSIBILITIES:</strong></p><ol><li><table border=\"0\" cellspacing=\"0\" cellpadding=\"0\" data-pasted=\"true\"><tbody><tr><td valign=\"top\" style=\"width: 100%;\"><div style=\"margin-left:0in;\"><ul style=\"list-style-type: disc;margin-left: -0.25in;\"><li style=\"margin-left:0in;\">Greet customers warmly upon entrance, verify reservation details if applicable, and guide them to their tables, ensuring they are comfortable.Writes order on check or memorizes it.</li><li style=\"margin-left:0in;\">Hand out clean menus, inform guests of daily specials, and explain the layout of the menu (appetizers, entrees, desserts, beverages).</li><li style=\"margin-left:0in;\">Take food and beverage orders precisely, using the POS system, order slips, or memory, while noting special requests, dietary restrictions, and allergies.</li><li style=\"margin-left:0in;\">Transmit orders quickly and clearly to kitchen and bar staff, flagging any allergens or timing needs (e.g., &ldquo;allergy to nuts,&rdquo; &ldquo;starter before main&rdquo;).</li><li style=\"margin-left:0in;\">Pick up correct, well‑presented plates and drinks from the kitchen/bar and serve them to the right guests, confirming item accuracy before leaving the table.</li><li style=\"margin-left:0in;\">Check on tables at appropriate intervals to ensure meals are enjoyed, refill drinks, clear completed courses, and respond to additional requests (extra napkins, condiments).</li><li style=\"margin-left:0in;\">Address complaints or problems (cold food, wrong order) calmly and efficiently, offering solutions or involving management when necessary</li><li style=\"margin-left:0in;\">Generate itemized bills that include meal costs, taxes, and any service charges; split checks accurately per guest requests.</li><li style=\"margin-left:0in;\">Ladle soup, toss salads, portion pies and desserts, brew coffee, and perform other services as determined by the establishment&#39;s size and practices.</li><li style=\"margin-left:0in;\">Clears and resets counters or tables at the conclusion of each course.</li></ul></div></td></tr></tbody></table></li></ol><p>&nbsp;</p><p><strong>MINIMUM EDUCATION: &nbsp;</strong></p><p>High School or GED preferred</p><p><strong>EXPERIENCE:</strong></p><p>Restaurant experience as Server, Busser or Host/Hostess a plus.</p><p><strong>COMPUTER SKILLS: &nbsp;</strong></p><p>Computer preferred for point-of-sale.</p><p><strong>EQUIPMENT USED:</strong></p><p>Coffee and tea makers; soda machines; ice machines; heavy trays to transport meals; occasional knives.</p><p><strong>WORKING ENVIRONMENT: &nbsp;</strong></p><p>Fast-paced dining and Server station areas with need to coordinate among others in like positions and work with kitchen staff to get meals out timely.</p><p><strong>COMMUNICATION REQUIREMENTS:</strong></p><p>Active listening skills and ability to articulate information both verbally and in writing.</p><p><strong>PHYSICAL REQUIREMENTS: &nbsp;</strong></p><p>Normal speech, hearing, and vision. &nbsp;Ability to lift heavy trays with food or dirty dishes&hellip;40 pounds or more with assistance. &nbsp;Walking and standing for extended periods of time.</p><p><strong>SAFETY:</strong></p><p>Follow all FGCC safety programs, safety guidelines, policies and procedures. Wear, use and enforce all FGCC personal protection equipment (PPE) as needed on specific jobs and tasks.</p><p>Be aware of chemical safety and be familiar with all pertinent Safety Data Sheets (SDS) of chemicals which are used in the workplace. &nbsp;&nbsp;</p><p>Follow all FGCC safety rules including all local, state and federal regulations as they pertain to work at FGCC.</p><p><strong>OTHER REQUIREMENTS: &nbsp;</strong></p><p>Ability to work on several tasks simultaneously; maintain composure when dealing with stressful situations. &nbsp;Ability to get along with others.</p><p><strong>LICENSE:&nbsp;</strong></p><p>ABC Card</p><p><strong>CERTIFICATE: &nbsp;</strong></p><p>Must have a valid ABC (Alcoholic Beverage Commission) card, must attend the approved alcohol awareness class, maintain and comply with the Tennessee Alcoholic Beverage Commission.</p><p><br></p></div>\n",
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