Teller (Relationship Service Representative) - Kauai

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    "ExternalDescriptionStr": "<p><strong>We invite you to submit your application as we may have positions open now or in the near future, depending on the current needs of the Bank of Hawaii branches below.</strong><br/><strong>• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Lihue Branch</strong><br/><strong>• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Kapaa Branch&nbsp;</strong><br/><strong>• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Eleele Branch&nbsp;</strong><br/><strong>• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Princeville Branch</strong></p>\n<p><strong>* Weekly shift may include Saturday rotations.</strong></p>\n<p>Under the supervision of the Manager, the Relationship Service Representative delivers exceptional customer experiences by building a connection with clients to understand their financial needs. The RSR is responsible for accurately and efficiently processing transactions as well as ensuring customers are connected with the most appropriate banker to meet their needs. This position is also responsible for educating customers about the different product and service solutions as well as alternate channels of banking. The RSR assists in business unit’s compliance with all regulatory requirements and Bank policies and procedures, including those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act, as applicable.</p>",
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    "ExternalQualificationsStr": "<p>1.Education: High school diploma or G.E.D.</p><p>2.Experience: Minimum 1 year&nbsp;of teller, cash handling or equivalent work experience. Experience should demonstrate verbal communication, sales, marketing and service skills which meet Bank of Hawaii’s established standards.</p><ul><li><strong>Relationship Service Representative -</strong> Minimum 1 – 2 years of teller, cash handling or equivalent work experience. Experience should demonstrate verbal communication, sales, marketing and service skills which meet Bank of Hawaii’s established standards.&nbsp;</li><li><strong>Senior Relationship Service Representative -</strong> Minimum 3 years of teller, cash handling or equivalent work experience. Experience should demonstrate verbal communication, sales, marketing and service skills which meet Bank of Hawaii’s established standards.</li></ul><p>3.Technical Skills: Demonstrated proficiency with personal computers in a networked environment and Microsoft applications (Outlook, Word, and PowerPoint) or similar software. Knowledge of or ability to use Bank software and systems including, PC Teller, Customer Information System (CIS) and check imprinter.</p><p>4.Other Job Qualifications: Demonstrated verbal communication and interpersonal skills. Must demonstrate critical thinking, be analytical, detail-oriented and organized. Must be an effective and efficient team player with good interpersonal skills, as well as negotiation skills. Able to meet fixed and changing deadlines and priorities and follow up consistently. Must be able to push a cash cart (100 lbs.) and/or lift approximately 20 to 25 pounds and stand for extended periods of time. Able to work evenings, weekends and holidays as required or assigned.</p><p>As a Bank of Hawaii employee, you ensure (or assist with ensuring) compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act.&nbsp;</p><p>Delivering exceptional customer experiences is at the heart of what we do at Bank of Hawaii. &nbsp;We listen, understand and deliver what our customers need to help them build a better tomorrow.</p><p>We are an EEO/AA employer, including disability and veterans.&nbsp; For Bank of Hawaii's full EEO statement, please visit&nbsp;<a href=\"https://www.boh.com/careers\" target=\"_blank\">https://www.boh.com/careers</a>.</p>",
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