Systems Technician Intern

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    "location": {
      "city": "HAGERSTOWN",
      "state": "Maryland",
      "postalCode": "21742",
      "addressCountry": "United States"
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    "datePosted": "2026-05-06",
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    "description": "<p>Innovative, Inc., a Microsoft, VMware, HPE, and Cisco Premier Certified Partner, is seeking a Systems Technician Intern to join our Service department and gain hands-on experience in a fast-paced IT support environment. Working alongside our experienced technicians, you'll learn how we deliver L1/L2 support across diverse technologies while assisting small-to-mid-sized businesses throughout Maryland, Pennsylvania, and Virginia. This internship is perfect for students or recent graduates looking to launch their IT career with real-world, practical experience and mentorship from industry professionals.</p>\n<p>No two days are the same — you'll encounter diverse challenges across multiple industries, giving you constant opportunities to expand your technical skills and build a professional network.</p>\n<p>Innovative operates on the Entrepreneurial Operating System (EOS), a system that organizes a company's human energy, including how we meet, solve problems, plan, prioritize, communicate, follow processes, lead, and manage. Being part of an EOS company, you'll work in a structured and dynamic environment where roles and responsibilities are clearly defined. As an intern, you'll experience firsthand how a well-organized company operates and how continuous improvement drives success.</p>\n<p> </p>\n<p><span style=\"font-weight: bold\">Benefits to You:</span></p>\n<p>We invest in our interns and want to set you up for success:</p>\n<ul>\n<li><span style=\"font-size: 10pt\">Hands-on mentorship from experienced professionals</span></li>\n<li><span style=\"font-size: 10pt\">Access to used commercial-grade equipment (servers, switches, SAN, etc.) for learning</span></li>\n<li><span style=\"font-size: 10pt\">Fantastic work culture based on well-established core values</span></li>\n<li><span style=\"font-size: 10pt\">Training opportunities</span></li>\n<li><span style=\"font-size: 10pt\">Professional experience that stands out on your resume and LinkedIn</span></li>\n</ul>\n<p> </p>\n<p><span style=\"font-weight: bold\">What We're Looking For:</span></p>\n<p>We'd love to hear from you if you have:</p>\n<ul>\n<li><span style=\"font-size: 10pt\">Current student or recent graduate pursuing (or with a degree in) IT, Computer Science, Information Technology, or related field</span></li>\n<li><span style=\"font-size: 10pt\">Basic computer troubleshooting experience or relevant coursework</span></li>\n<li><span style=\"font-size: 10pt\">Interest in building and supporting PC, server, and network infrastructure hardware</span></li>\n<li><span style=\"font-size: 10pt\">Strong customer service orientation and professional communication skills</span></li>\n<li><span style=\"font-size: 10pt\">Ability to work in a team environment and willingness to learn from experienced professionals</span></li>\n<li><span style=\"font-size: 10pt\">Reliable transportation to service calls throughout the region</span></li>\n</ul>\n<p> </p>\n<p><span style=\"font-weight: bold\">It Would Be a Definite Plus to Have:</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Familiarity with basic networking concepts (TCP/IP, routing, switching)</span></li>\n<li><span style=\"font-size: 10pt\">Experience with ticketing or asset management systems</span></li>\n<li><span style=\"font-size: 10pt\">CompTIA A+ certification or active pursuit of the certification</span></li>\n<li><span style=\"font-size: 10pt\">Interest in pursuing CompTIA Network+ or Microsoft certifications</span></li>\n<li><span style=\"font-size: 10pt\">Familiarity with small business IT environments</span></li>\n<li><span style=\"font-size: 10pt\">Basic knowledge of Cisco, Avaya, and/or other telephony systems</span></li>\n</ul>\n<p> </p>\n<p><span style=\"font-size: 18.0pt; font-weight: bold\">About the Company:<br></span><span style=\"font-size: 10pt\">Innovative, Inc. offers managed and co-managed services for IT, voice, and print/copy infrastructure for small to mid-sized businesses. Headquartered in Hagerstown, Maryland, with a secondary location in Washington, DC, Innovative employs nearly 50 technology professionals and serves business clients in the I-70, I-270, and I-81 corridors from Chambersburg, PA, to Winchester, VA, and Washington, DC.</span></p>\n<p> </p>\n<p>All qualified applicants will receive consideration for the internship without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran, or any other characteristic protected by applicable law.</p>\n<p> </p>\n<p><span style=\"font-weight: bold\">IMPORTANT: A 5-question screening questionnaire is associated with this internship posting. Please make sure to complete this in its entirety in order to be considered for the position.</span></p>",
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    "minimumExperience": "Entry-level",
    "jobOpeningShareUrl": "https://innovativeinc.bamboohr.com/careers/40",
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