Associate Director (9 Month FTC) | Agencies/Clariti | London, UK

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    "description": "<p><span style=\"font-weight: bold\">Join Savanta’s UK Operations team as an Associate Director within our Agencies/Clariti, Client Service Team on a 9 month Fixed-Term Contract.</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\"><br></span></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">About Us:</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">Savanta is a leading data, market research and advisory company helping the world's leading brands make better decisions, faster. With over 500 people across offices in multiple countries, we combine deep research expertise, proprietary technology and high-impact consulting to give our clients a complete view of their markets, their customers and their competitors.</span></p>\n<p><span style=\"font-size: 12pt\"> </span></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">About the Role:</span><br></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">This role would be working for our sister brand, <span style=\"font-weight: bold\"><em>Clariti</em></span>, the Agency for Agencies. We’re a challenger brand looking to make a big impact and innovating heavily in our tech and product offering for clients. Our flexible, consultative approach to project delivery allows our clients to work in a way that suits them. Offering audience access, online survey programming, data dashboard solutions and advanced analytics, Clariti delivers high-quality, reliable data on every project.</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">We work with some of the world’s best-known agencies and consultancies, including WGSN, EY, Nielsen Sports, Brand Finance, Boxclever and PwC.</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">This role is predominantly focused on online quantitative data collection and fieldwork.</span><br></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">As an Associate Director in Client Services, you will play a hands-on role in delivering complex, high-quality research projects. You will apply your knowledge, expertise, and analytical skills to support clients in better decision-making. You will also be responsible for managing and supervising staff members to motivate and aid their development.</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">In this role you’ll:</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> </span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Oversee small to medium-sized client relationships and lead the day-to-day management of large projects, specifically online quantitative fieldwork.</span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Take full ownership of complex projects, with accountability for end-to-end delivery of high-quality research data collection.</span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Champion a client-first approach, ensuring Savanta consistently delivers outstanding service and operational efficiency.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Drive team improvements by developing new propositions, engaging in marketing activities, and nurturing a positive team culture.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Play a key role in shaping the future of our Client Service Team and supporting business growth (including Key Account Management and New Business Development).</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Aid the onboarding of new clients with Clariti ways of working proactively working with the Commercial team to ensure service levels are met.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Support team members in the successful delivery of projects and smooth running of client accounts.</span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">More specifically, the role will also involve: </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> </span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Having a consultative approach with clients and internal research teams during project setup, providing guidance.</span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Managing and developing staff members.</span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Working with the internal programming team in utilising bespoke technology.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Monitoring project timelines, budgets and costs, and able to raise alerts if there are issues with costs / timings.</span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">About You:</span><br></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">The role is suited to someone with existing agency expertise in market research operations looking to expand their skill set and advance their career.</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">The successful applicant will demonstrate:</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> </span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Strong knowledge of quantitative research methodologies within an agency setting.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Significant experience in project managing online quantitative market research.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Proven track record of growing client accounts.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Experience in managing and developing staff members.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Experience of industry wide platforms and has been actively involved in development and improvement of the systems.</span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Career progression is possible for all staff that show a passion and drive for continued successful project delivery. You’ll be part of an established, inclusive team with a flat management structure, robust career support, and key responsibility - including account management for long-term client relationships.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\"><a href=\"https://savanta.com/wp-content/uploads/2025/12/JD-Associate-Director-Clariti-Client-Services-12M-FTC-2512.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Please click here to view an example of the full job description</a></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">And in return, Savanta offers:</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> </span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Salary range: £44,000 - £55,000 per annum</span></li>\n<li>Unlimited annual leave</li>\n<li>Hybrid working</li>\n<li>Flexible working practices</li>\n<li>Ongoing Training &amp; Development</li>\n<li>Health &amp; Wellbeing package</li>\n<li>Financial Health (pension, life assurance, etc.)</li>\n<li>Employee Assistance Programme</li>\n<li>Team &amp; Company Socials</li>\n<li>Committees for Health &amp; Well Being, Charities &amp; Volunteering and DE&amp;I<br></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Why Join Us:</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">The company was founded on the belief that tech should be integral to its success, and this culture of tech innovation makes us best placed to put Savanta at the heart of our clients’ businesses offering solutions before they even know the problem.</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Part of the vibrant Next 15 Communications Group, we have an entrepreneurial and inclusive company culture that actively recognizes and values its people and offers unrivalled scope for career development, including mentoring, coaching as well as extensive training programs.</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><em>Savanta is committed to being an equal opportunities employer and continuously strives to be an employer of choice. Our people are our greatest asset - we value workplace diversity and inclusion, oppose all forms of unlawful discrimination, and welcome applications from suitably qualified candidates of all backgrounds.</em></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><em> </em></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><em>All candidates will be considered equally; however, we are unable to offer visa sponsorship.</em></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\"><em>We encourage authentic responses to demonstrate your experience and approach, rather than relying on Generative Al tools to write your cover letter or any questions in the application process.  We may use Al Decoders as part of the review process and if answers match to a high extent that may be factored into the review.</em></span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><em>For information on how Savanta uses your data, please see </em><a href=\"https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fsavanta.com%2Fabout%2Fcareers%2Fjob-opportunities%2F&amp;data=05%7C02%7Cnatalie.allen%40savanta.com%7C075dd9ebf624494624dd08ddfc410bf4%7Cc880139efd324303a6c43c775406e4c5%7C0%7C0%7C638944078631607734%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=nW8ki9TdeVub5avk7FaUEckpn2lZN1NLq5KGvAEC0G8%3D&amp;reserved=0\" target=\"_blank\" rel=\"noopener noreferrer\">https://savanta.com/about/careers/job-opportunities</a></span><br></p>",
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