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HomeCompanies46F50FCD7256C0F902ECF8B1BCF5D124Performance House Manager

Performance House Manager

46F50FCD7256C0F902ECF8B1BCF5D124 · 615 - Houston, TX 77002; 615 Texas Avenue, Houston, TX, 77002, USA · On Site · Active · $18 / hour · Paycom ATS

Job facts

FieldValue
Company46F50FCD7256C0F902ECF8B1BCF5D124
TitlePerformance House Manager
Normalized title-
Department / team-
LocationHouston, TX, United States
Work modelOn Site
Employment typePart Time
Salary$18 / hour
Statusactive
ATS providerPaycom ATS
Posted / first seen2025-06-09 / 2026-05-31
Changed / last seen2026-05-31 / 2026-06-04

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Linked records

Company46F50FCD7256C0F902ECF8B1BCF5D124
Source944d5f48-d3d1-487b-8629-ece0cb2dfb2e
ATS providerPaycom ATS

Description

Description POSITION: Performance House Manager DEPARTMENT: Front of House CLASSIFICATION: Part-time / Hourly / Non-Exempt SUPERVISOR: Senior Manager, Front of House OVERVIEW Founded in 1947 by Nina Vance, the Alley Theatre is a pioneer of regional theatre, and one of the leading nonprofit theatre companies in the United States. The Alley has been awarded the prestigious Regional Theatre Tony Award® and the Texas Medal of Arts Award. The Alley has transferred productions to Broadway, Off-Broadway, major European Festivals, and to 40 American cities. Unique among regional theatres, the Alley is committed to maintaining a Resident Acting Company and providing them with work year-round. Nationally recognized directors, actors, playwrights, and designers from across the country have regularly joined the Resident Acting Company. Rob Melrose, Artistic Director at the Alley, took over as artistic leader of the organization in 2019. His vision for the future of the Alley is both thrilling and ambitious. His strategic goals include upholding the Alley’s artistic excellence, keeping longtime Alley Theatre devotees eager to return each season, and creating productions and cultivating new audiences. Rob Melrose and Incoming Managing Director Jennifer Bielstein along with Alley’s leadership team are committed to fostering an environment where everyone is encouraged to bring their authentic selves. JOB STATEMENT The Performance House Manager supervises ushers and directs housekeeping, engineering, security, and valet requests from guests. The manager is responsible for patron evacuation in an emergency. Position scheduling is determined by the performance schedule of the Alley Theatre. Shifts range from four to six hours; applicants must be available nights and weekends. Manager reports to the FOH Director and apprises Director of Developments in customer service on a per performance basis. JOB DUTIES Coordinates performance starts with the stage manager and the box office to ensure punctual start times. Provides care of and assists guests during shows. Guest advocate with Housekeeping, Concessions, Engineering and Valet Directs the Security Guard’s location and route. Acts as Manager on Duty for shows – must be able to make rapid decisions and be an active problem-solver. Directs the Lobby Supervisor to perform guest assistance and to maintain structural decorum of the theatre’s lobby and other public areas. Writes and distributes Performance House reports. Responsible for recharging of walkies, scanners, and ALDs after each performance Prepares Incident Reports and follow up documentation. Keeps Director of Front of House apprised of developments in guest service on a daily basis. In addition to the duties listed above, the Alley Theatre expects the following of each employee: adheres to theatres policies and procedures; works in a safe manner; performs duties as workload necessitates; maintains a positive and respectful attitude; communicates regularly with supervisor about department issues; demonstrates efficient time management and prioritizes workload; demonstrates regular and consistent attendance and punctuality; meets department productivity standards; participates in Alley Theatre events as needed or required; and completes other duties as assigned. Qualifications REQUIREMENTS (SKILLS and KNOWLEDGE) Ability to work a flexible schedule, focusing on evening and weekend performance schedules Professional dress during performances Be articulate and energetic to ensure guest needs are met, complaints are resolved, and service is provided quickly and efficiently Impartial judgment with regard to guest service and volunteer relationships Demonstrated ability to appropriately manage confidential information Obtain and maintain First Aid (CPR and First Aid) certification Familiarity in Office 365 suite and willingness to learn Tessitura CRM software At least two years of work experience High school or GED completion, some college a plus PHYSICAL REQUIREMENTS/WORKING CONDITIONS Ability to stand and walk for up to 5 hours with full range of motion Ability to lift 35 pounds Ability to move chairs, stands, and stanchions Ability to climb stairs Ability to navigate areas of low lighting and visibility Although the duties of the position are predominately indoors, the employee may need to be outdoors during emergency evacuations. BENEFITS & PERKS Free and discounted tickets to Alley Theatre performances Bi-weekly $4 discounted parking Discounted gym membership Employee wellness program & EAP Houston, TX is one of the most affordable cities in the nation with no state or city income tax. Alley Theatre is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] The Alley Theatre is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, veteran status or any other characteristic protected by applicable local, state, or federal law. We encourage people of all backgrounds to apply.

Full job record

Job IDa25031e25d894d55cb1a90b3d14da50a0028cd83
Org IDd27f403b-4e98-4e8e-810c-e3d158244d28
Source ID944d5f48-d3d1-487b-8629-ece0cb2dfb2e
Board ID944d5f48-d3d1-487b-8629-ece0cb2dfb2e
Providerpaycom
Provider Job Key275209
TitlePerformance House Manager
Normalized Title
Statusactive
Activeyes
Location Text615 - Houston, TX 77002; 615 Texas Avenue, Houston, TX, 77002, USA
Department
Team
Employment Typepart_time
Workplace Typeon_site
Remote Policy
CountryUnited States
RegionTX
CityHouston
Salary Raw$18.00 Hourly
Salary Min18
Salary Max
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=275209&clientkey=46F50FCD7256C0F902ECF8B1BCF5D124
Apply URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=275209&clientkey=46F50FCD7256C0F902ECF8B1BCF5D124
First Seen At2026-05-31 19:07:10Z
Last Seen At2026-06-04 10:08:13Z
Last Checked At2026-06-04 10:08:13Z
Last Changed At2026-05-31 19:07:10Z
Inactive At
Source Posted At2025-06-09 00:00:00Z
Source Updated At
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Manager reports to the FOH Director and&nbsp;apprises Director of Developments in customer service on a per performance basis.&nbsp;\\n\\n\\n\\nJOB DUTIES\\n\\n\\n\\tCoordinates performance starts&nbsp;with the stage manager and the box office to ensure punctual start&nbsp;times.&nbsp;\\n\\tProvides care of and assists guests during&nbsp;shows.&nbsp;\\n\\tGuest advocate with Housekeeping, Concessions, Engineering&nbsp;and&nbsp;Valet&nbsp;\\n\\tDirects the Security Guard&rsquo;s location and&nbsp;route.&nbsp;\\n\\tActs as Manager on Duty for shows &ndash; must be able to make rapid decisions and be an active problem-solver.&nbsp;\\n\\tDirects the Lobby Supervisor to perform guest assistance and to maintain structural decorum of the theatre&rsquo;s lobby and other public&nbsp;areas.&nbsp;\\n\\tWrites and distributes Performance House&nbsp;reports.&nbsp;\\n\\tResponsible for recharging of walkies, scanners, and ALDs after each performance&nbsp;\\n\\tPrepares Incident Reports and follow up&nbsp;documentation.&nbsp;\\n\\tKeeps Director of Front of House apprised of developments in guest service on a daily&nbsp;basis.&nbsp;\\n\\n\\n\\nIn addition to the duties listed above, the Alley Theatre expects the following of each employee: adheres to theatres policies and procedures; works in a safe manner; performs duties as workload necessitates; maintains a positive and respectful attitude; communicates regularly with supervisor about department issues; demonstrates efficient time management and prioritizes workload; demonstrates regular and consistent attendance and punctuality; meets department productivity standards; participates in Alley Theatre events as needed or required; and completes other duties as assigned.&nbsp;\\n\",\"employmentType\":\"PART_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"ALLEY THEATRE\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=46F50FCD7256C0F902ECF8B1BCF5D124\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"615 Texas Avenue\",\"addressLocality\":\"Houston\",\"addressRegion\":\"TX\",\"postalCode\":77002,\"addressCountry\":\"USA\"}},\"qualifications\":\"REQUIREMENTS (SKILLS and KNOWLEDGE)\\n\\n\\n\\tAbility to work a flexible schedule,&nbsp;focusing on&nbsp;evening and weekend&nbsp;performance schedules&nbsp;\\n\\tProfessional dress during performances&nbsp;\\n\\tBe articulate and energetic to ensure guest needs are met, complaints are resolved, and service is provided quickly and efficiently&nbsp;\\n\\tImpartial judgment with regard to guest service and volunteer relationships&nbsp;\\n\\tDemonstrated ability to appropriately manage confidential information&nbsp;\\n\\tObtain and maintain First Aid (CPR and First Aid) certification&nbsp;\\n\\tFamiliarity in Office 365 suite and willingness to learn Tessitura CRM software&nbsp;\\n\\tAt least two years of work experience&nbsp;\\n\\tHigh school or GED completion,&nbsp;some college a plus&nbsp;\\n\\n\\n\\n\\nPHYSICAL REQUIREMENTS/WORKING CONDITIONS\\n\\n\\n\\tAbility to stand and walk for up to 5 hours with full range of motion&nbsp;\\n\\tAbility to lift 35 pounds&nbsp;\\n\\tAbility to move chairs, stands, and stanchions&nbsp;\\n\\tAbility to climb stairs&nbsp;\\n\\tAbility to navigate areas of low lighting and visibility&nbsp;\\n\\n\\n\\nAlthough the duties of the position are predominately indoors, the employee may need to be outdoors during emergency evacuations.&nbsp;\\n\\n\\nBENEFITS &amp; PERKS\\n\\n\\n\\tFree and discounted tickets to Alley Theatre performances\\n\\tBi-weekly $4 discounted parking\\n\\tDiscounted gym membership\\n\\tEmployee wellness program &amp; EAP\\n\\tHouston, TX is one of the most affordable cities in the nation with no state or city income tax.\\n\\n\\n&nbsp;\\n\\n&nbsp;\\n\\nAlley Theatre is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at&nbsp;[email protected]\\n\\n&nbsp;\\n\\nThe Alley Theatre is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, veteran status or any other characteristic protected by applicable local, state, or federal law. We encourage people of all backgrounds to apply.\\n\",\"experienceRequirements\":\"REQUIREMENTS (SKILLS and KNOWLEDGE)\\n\\n\\n\\tAbility to work a flexible schedule,&nbsp;focusing on&nbsp;evening and weekend&nbsp;performance schedules&nbsp;\\n\\tProfessional dress during performances&nbsp;\\n\\tBe articulate and energetic to ensure guest needs are met, complaints are resolved, and service is provided quickly and efficiently&nbsp;\\n\\tImpartial judgment with regard to guest service and volunteer relationships&nbsp;\\n\\tDemonstrated ability to appropriately manage confidential information&nbsp;\\n\\tObtain and maintain First Aid (CPR and First Aid) certification&nbsp;\\n\\tFamiliarity in Office 365 suite and willingness to learn Tessitura CRM software&nbsp;\\n\\tAt least two years of work experience&nbsp;\\n\\tHigh school or GED completion,&nbsp;some college a plus&nbsp;\\n\\n\\n\\n\\nPHYSICAL REQUIREMENTS/WORKING CONDITIONS\\n\\n\\n\\tAbility to stand and walk for up to 5 hours with full range of motion&nbsp;\\n\\tAbility to lift 35 pounds&nbsp;\\n\\tAbility to move chairs, stands, and stanchions&nbsp;\\n\\tAbility to climb stairs&nbsp;\\n\\tAbility to navigate areas of low lighting and visibility&nbsp;\\n\\n\\n\\nAlthough the duties of the position are predominately indoors, the employee may need to be outdoors during emergency evacuations.&nbsp;\\n\\n\\nBENEFITS &amp; PERKS\\n\\n\\n\\tFree and discounted tickets to Alley Theatre performances\\n\\tBi-weekly $4 discounted parking\\n\\tDiscounted gym membership\\n\\tEmployee wellness program &amp; EAP\\n\\tHouston, TX is one of the most affordable cities in the nation with no state or city income tax.\\n\\n\\n&nbsp;\\n\\n&nbsp;\\n\\nAlley Theatre is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at&nbsp;[email protected]\\n\\n&nbsp;\\n\\nThe Alley Theatre is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, veteran status or any other characteristic protected by applicable local, state, or federal law. We encourage people of all backgrounds to apply.\\n\",\"validThrough\":\"-0001-11-30\"}",
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    "qualifications": "<p><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"font-size:14px\"><strong><u>REQUIREMENTS (SKILLS and KNOWLEDGE)</u></strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"font-size:14px\">Ability to work a flexible schedule,&nbsp;focusing on&nbsp;evening and weekend&nbsp;performance schedules&nbsp;</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"font-size:14px\">Professional dress during performances&nbsp;</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"font-size:14px\">Be articulate and energetic to ensure guest needs are met, complaints are resolved, and service is provided quickly and efficiently&nbsp;</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"font-size:14px\">Impartial judgment with regard to guest service and volunteer relationships&nbsp;</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"font-size:14px\">Demonstrated ability to appropriately manage confidential information&nbsp;</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"font-size:14px\">Obtain and maintain First Aid (CPR and First Aid) certification&nbsp;</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"font-size:14px\">Familiarity in Office 365 suite and willingness to learn Tessitura CRM software&nbsp;</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"font-size:14px\">At least two years of work experience&nbsp;</span></span></li>\n\t<li><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">High school or GED completion,&nbsp;some college a plus&nbsp;</span></span></li>\n</ul>\n\n<p><br />\n<br />\n<span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong><u>PHYSICAL REQUIREMENTS/WORKING CONDITIONS</u></strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Ability to stand and walk for up to 5 hours with full range of motion&nbsp;</span></span></li>\n\t<li><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Ability to lift 35 pounds&nbsp;</span></span></li>\n\t<li><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Ability to move chairs, stands, and stanchions&nbsp;</span></span></li>\n\t<li><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Ability to climb stairs&nbsp;</span></span></li>\n\t<li><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Ability to navigate areas of low lighting and visibility&nbsp;</span></span></li>\n</ul>\n\n<p><br />\n<span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Although the duties of the position are predominately indoors, the employee may need to be outdoors during emergency evacuations.&nbsp;</span></span><br />\n<br />\n<br />\n<span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><u><strong>BENEFITS &amp; PERKS</strong></u></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Free and discounted tickets to Alley Theatre performances</span></span></li>\n\t<li><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Bi-weekly $4 discounted parking</span></span></li>\n\t<li><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Discounted gym membership</span></span></li>\n\t<li><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Employee wellness program &amp; EAP</span></span></li>\n\t<li><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Houston, TX is one of the most affordable cities in the nation with no state or city income tax.</span></span></li>\n</ul>\n\n<p><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"font-size:14px\">&nbsp;</span></span></p>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"font-size:14px\">Alley Theatre is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at&nbsp;<a href=\"mailto:[email protected]\">[email protected]</a></span></span><br />\n<br />\n&nbsp;</p>\n\n<p><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"font-size:14px\"><em>The Alley Theatre is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, veteran status or any other characteristic protected by applicable local, state, or federal law. We encourage people of all backgrounds to apply.</em></span></span></p>\n",
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