Parts Counter and Sales Associate

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    "requisitionDescription": "<div>\n    <link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.41.21/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\" />\n    <link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.41.21/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\" />\n\n    <div class=\"fr-view\">\n      <div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.41.21/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;</div><p id=\"isPasted\"><strong>Responsibilities</strong></p><ul type=\"disc\"><li>Provide excellent customer service to shop, field technicians and over counter customers while maintaining Parts KPIs for margin and profit.</li><li>Identifying needed parts, using parts catalogs, computer system and OEM portals.</li><li>Maintain a current knowledge base of all product offerings to identify and fulfill customer orders with required OEM and internal training.</li><li>Process parts orders over phone, eCommerce and walk in customers.</li><li>Respond to and manage telephone inquiries from both internal and external customers.</li><li>Locate and obtain parts in warehouse environment.</li><li>Keep parts counter and parts room neat and clean.</li><li>Performs other related duties as assigned.</li></ul><p><strong>Physical Demands and Working Conditions</strong></p><ul type=\"disc\"><li>Exerting up to 50 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.</li><li>Stooping, crouching, reaching, standing, and walking are occasionally required.</li><li>Talking, hearing, and seeing with close visual acuity are frequently required.</li><li>Keying data is repetitive motion and is frequently required.</li><li>The position is not substantially exposed to adverse environmental conditions.</li></ul><p><strong>Training</strong></p><p>We train via Case Web Academy both online and virtual. &nbsp;Will also train alongside one of our Parts managers, for hands on training.</p><p><strong>Skills, Knowledge, and Abilities</strong></p><ul type=\"disc\"><li>Excellent verbal and written communication skills.</li><li>Knowledgeable of techniques of receiving, storing, and issuing parts and supplies.</li><li>Strong organizational and multi-tasking skills.</li><li>Ability to operate basic office equipment such as phone system, computer, fax, and calculator.</li></ul><p><strong>Education and Experience</strong></p><ul type=\"disc\"><li>A high school diploma and/or GED is required.</li><li>A minimum of three years&rsquo; experience in parts sales and /or counter operations is required.</li><li>Experienced and/or licensed Forklift operator a plus.</li></ul><p>&nbsp;</p><p>Why Work Here?</p><p>&ldquo;We are a rapidly growing company that believes in Customer Service, our growth is creating great opportunity for development and experience.&rdquo;&nbsp;</p><p>Compensation Negotiable Depending on Experience&nbsp;</p><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.41.21/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.37.26/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.37.26/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><p id=\"isPasted\"><br></p></div></div></div></div>\n    </div>\n  </div>\n",
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