Home › Companies › 55192329 C32d 45ac B4cb 49d65ab192d0 19000101 000001 › Design Research & Experience Strategist
Design Research & Experience Strategist
55192329 C32d 45ac B4cb 49d65ab192d0 19000101 000001 · Cincinnati, OH, US, Cincinnati, OH · Active · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | 55192329 C32d 45ac B4cb 49d65ab192d0 19000101 000001 |
| Title | Design Research & Experience Strategist |
| Normalized title | - |
| Department / team | - |
| Location | Cincinnati, OH, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2026-06-02 / 2026-06-03 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 55192329 C32d 45ac B4cb 49d65ab192d0 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Cincinnati. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 55192329 C32d 45ac B4cb 49d65ab192d0 19000101 000001 |
| Source | cbfd1169-9dc4-41d6-a8b6-d619a058c3be |
| ATS provider | ADP Workforce Now Recruiting |
Description
About the Role
We are seeking a Design Research & Experience Strategist to lead and grow our research practice while expanding the role of research across product, service, brand, consumer, medical, and digital experience opportunities.
The ideal candidate is a self-starter who can identify opportunities, build structure where ambiguity exists, and translate user understanding into actionable strategies that inform design, innovation, and business decisions.
What You'll Do
Research Leadership
Lead design research initiatives including front-end discovery, contextual inquiry, ethnography, stakeholder interviews, concept evaluation, journey mapping, and opportunity framing. Develop research plans tailored to business questions, project phases, user populations, and client objectives. Establish and maintain research standards, templates, and best practices to ensure quality and consistency. Mentor researchers and cross-functional team members in research planning, fieldwork, synthesis, and insight communication. Experience Strategy
Translate research findings into strategic frameworks, experience principles, service concepts, product direction, and innovation roadmaps. Facilitate workshops that align stakeholders, define priorities, and move teams toward actionable outcomes. Identify opportunities to expand research into broader strategy engagements including service design, brand experience, and front-end innovation. Cross-Disciplinary Collaboration
Build flexible project teams integrating Design Research, Industrial Design, Human Factors, UX/UI, Graphic Design, and Engineering. Train and guide team members to support research activities such as observation, synthesis, journey mapping, and insight translation. Foster a collaborative research culture that values rigor without creating silos. Practice Growth & Business Development
Partner with leadership to shape research and strategy offerings that respond to client needs and market opportunities. Support proposal development, project scoping, and client presentations. Help define and package offerings around design research, experience strategy, service design, and innovation strategy. Required Qualifications
7+ years of experience in design research, experience strategy, service design, innovation strategy, or related fields. Strong knowledge of qualitative research methods including contextual inquiry, ethnography, interviews, journey mapping, and concept evaluation. Demonstrated ability to translate research insights into actionable strategies, frameworks, and design principles. Experience managing, mentoring, or guiding researchers and cross-functional teams. Strong facilitation skills including client workshops and stakeholder alignment sessions. Excellent communication, storytelling, and presentation skills. Background in consulting, agency, product development, healthcare, consumer product, or innovation environments. Preferred Qualifications
Experience in medical device, healthcare, consumer product, digital product, or brand strategy. Familiarity with human factors, usability engineering, or regulated product development. Experience partnering with Industrial Design, Human Factors, UX/UI, Graphic Design, and Engineering teams. Ability to support business development through proposals, scoping, and client conversations. Experience building or evolving a design research practice. Comfort working across both strategic front-end ambiguity and tactical evaluative research. What We're Looking For
The ideal candidate is a principal design research leader who has grown into experience strategy. You are comfortable working in ambiguity, confident leading clients and teams, and energized by building something larger than a single discipline. You balance research rigor with business pragmatism — knowing when deep research is required, when a lean approach is appropriate, and how to bring the right disciplines into the process.
Self-starter with strong ownership and initiative Strategic thinker who can connect user insight to business value Collaborative leader who can integrate multiple disciplines Clear communicator and compelling storyteller Low ego, high standards
Full job record
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| Org ID | 37c37617-fd25-40e1-be81-b905fe09ac08 |
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| Board ID | cbfd1169-9dc4-41d6-a8b6-d619a058c3be |
| Provider | adp_workforcenow |
| Provider Job Key | 957458 |
| Title | Design Research & Experience Strategist |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Cincinnati, OH, US, Cincinnati, OH |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
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| Country | United States |
| Region | OH |
| City | Cincinnati |
| Salary Raw | — |
| Salary Min | — |
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| Salary Period | — |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=55192329-c32d-45ac-b4cb-49d65ab192d0&ccId=19000101_000001&lang=en_US&type=JS&jobId=957458&jwId=9201539035387_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=55192329-c32d-45ac-b4cb-49d65ab192d0&ccId=19000101_000001&lang=en_US&type=JS&jobId=957458&jwId=9201539035387_1 |
| First Seen At | 2026-06-03 09:10:55Z |
| Last Seen At | 2026-06-06 12:48:39Z |
| Last Checked At | 2026-06-06 12:48:39Z |
| Last Changed At | 2026-06-06 12:48:39Z |
| Inactive At | — |
| Source Posted At | 2026-06-02 13:21:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=55192329-c32d-45ac-b4cb-49d65ab192d0|19000101_000001/date=2026-06-06/2026-06-06T12-48-37-963Z-880868663f67f4c099028f8406e82139623f5c432512502177585e7a8bf2b636.json |
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"requisitionDescription": "<div><div><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;margin-top:16.0pt;margin-right:0in;margin-bottom:5.0pt;margin-left:0in;' data-pasted=\"true\"><strong><span style=\"font-size:17px;color:#2E75B6;\">About the Role</span></strong></p><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;margin-top:4.0pt;margin-right:0in;margin-bottom:4.0pt;margin-left:0in;'><span style=\"color:#595959;\">We are seeking a Design Research & Experience Strategist to lead and grow our research practice while expanding the role of research across product, service, brand, consumer, medical, and digital experience opportunities.</span></p><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;margin-top:4.0pt;margin-right:0in;margin-bottom:4.0pt;margin-left:0in;'><span style=\"color:#595959;\">The ideal candidate is a self-starter who can identify opportunities, build structure where ambiguity exists, and translate user understanding into actionable strategies that inform design, innovation, and business decisions.</span></p><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;margin-top:16.0pt;margin-right:0in;margin-bottom:5.0pt;margin-left:0in;'><strong><span style=\"font-size:17px;color:#2E75B6;\">What You'll Do</span></strong></p><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;margin-top:8.0pt;margin-right:0in;margin-bottom:3.0pt;margin-left:0in;'><strong><span style=\"color:#1F3864;\">Research Leadership</span></strong></p><div style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><ul style=\"margin-bottom:0in;margin-left: 20px;\"><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style=\"color:#595959;\">Lead design research initiatives including front-end discovery, contextual inquiry, ethnography, stakeholder interviews, concept evaluation, journey mapping, and opportunity framing.</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style=\"color:#595959;\">Develop research plans tailored to business questions, project phases, user populations, and client objectives.</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style=\"color:#595959;\">Establish and maintain research standards, templates, and best practices to ensure quality and consistency.</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style=\"color:#595959;\">Mentor researchers and cross-functional team members in research planning, fieldwork, synthesis, and insight communication.</span></li></ul></div><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;margin-top:8.0pt;margin-right:0in;margin-bottom:3.0pt;margin-left:0in;'><strong><span style=\"color:#1F3864;\">Experience Strategy</span></strong></p><div style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><ul style=\"margin-bottom:0in;margin-left: 20px;\"><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style=\"color:#595959;\">Translate research findings into strategic frameworks, experience principles, service concepts, product direction, and innovation roadmaps.</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style=\"color:#595959;\">Facilitate workshops that align stakeholders, define priorities, and move teams toward actionable outcomes.</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style=\"color:#595959;\">Identify opportunities to expand research into broader strategy engagements including service design, brand experience, and front-end innovation.</span></li></ul></div><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;margin-top:8.0pt;margin-right:0in;margin-bottom:3.0pt;margin-left:0in;'><strong><span style=\"color:#1F3864;\">Cross-Disciplinary Collaboration</span></strong></p><div style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><ul style=\"margin-bottom:0in;margin-left: 20px;\"><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style=\"color:#595959;\">Build flexible project teams integrating Design Research, Industrial Design, Human Factors, UX/UI, Graphic Design, and Engineering.</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style=\"color:#595959;\">Train and guide team members to support research activities such as observation, synthesis, journey mapping, and insight translation.</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style=\"color:#595959;\">Foster a collaborative research culture that values rigor without creating silos.</span></li></ul></div><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;margin-top:8.0pt;margin-right:0in;margin-bottom:3.0pt;margin-left:0in;'><strong><span style=\"color:#1F3864;\">Practice Growth & Business Development</span></strong></p><div style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><ul style=\"margin-bottom:0in;margin-left: 20px;\"><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style=\"color:#595959;\">Partner with leadership to shape research and strategy offerings that respond to client needs and market opportunities.</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style=\"color:#595959;\">Support proposal development, project scoping, and client presentations.</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style=\"color:#595959;\">Help define and package offerings around design research, experience strategy, service design, and innovation strategy.</span></li></ul></div><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;margin-top:16.0pt;margin-right:0in;margin-bottom:5.0pt;margin-left:0in;'><strong><span style=\"font-size:17px;color:#2E75B6;\">Required Qualifications</span></strong></p><div style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><ul style=\"margin-bottom:0in;margin-left: 20px;\"><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style=\"color:#595959;\">7+ years of experience in design research, experience strategy, service design, innovation strategy, or related fields.</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style=\"color:#595959;\">Strong knowledge of qualitative research methods including contextual inquiry, ethnography, interviews, journey mapping, and concept evaluation.</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style=\"color:#595959;\">Demonstrated ability to translate research insights into actionable strategies, frameworks, and design principles.</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style=\"color:#595959;\">Experience managing, mentoring, or guiding researchers and cross-functional teams.</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style=\"color:#595959;\">Strong facilitation skills including client workshops and stakeholder alignment sessions.</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style=\"color:#595959;\">Excellent communication, storytelling, and presentation skills.</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style=\"color:#595959;\">Background in consulting, agency, product development, healthcare, consumer product, or innovation environments.</span></li></ul></div><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;margin-top:16.0pt;margin-right:0in;margin-bottom:5.0pt;margin-left:0in;'><strong><span style=\"font-size:17px;color:#2E75B6;\">Preferred Qualifications</span></strong></p><div style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><ul style=\"margin-bottom:0in;margin-left: 20px;\"><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style=\"color:#595959;\">Experience in medical device, healthcare, consumer product, digital product, or brand strategy.</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style=\"color:#595959;\">Familiarity with human factors, usability engineering, or regulated product development.</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style=\"color:#595959;\">Experience partnering with Industrial Design, Human Factors, UX/UI, Graphic Design, and Engineering teams.</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style=\"color:#595959;\">Ability to support business development through proposals, scoping, and client conversations.</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style=\"color:#595959;\">Experience building or evolving a design research practice.</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style=\"color:#595959;\">Comfort working across both strategic front-end ambiguity and tactical evaluative research.</span></li></ul></div><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;margin-top:16.0pt;margin-right:0in;margin-bottom:5.0pt;margin-left:0in;'><strong><span style=\"font-size:17px;color:#2E75B6;\">What We're Looking For</span></strong></p><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;margin-top:4.0pt;margin-right:0in;margin-bottom:4.0pt;margin-left:0in;'><span style=\"color:#595959;\">The ideal candidate is a principal design research leader who has grown into experience strategy. You are comfortable working in ambiguity, confident leading clients and teams, and energized by building something larger than a single discipline. You balance research rigor with business pragmatism — knowing when deep research is required, when a lean approach is appropriate, and how to bring the right disciplines into the process.</span></p><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;margin-top:6.0pt;'><br></p><div style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><ul style=\"margin-bottom:0in;margin-left: 20px;\"><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style=\"color:#595959;\">Self-starter with strong ownership and initiative</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style=\"color:#595959;\">Strategic thinker who can connect user insight to business value</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style=\"color:#595959;\">Collaborative leader who can integrate multiple disciplines</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style=\"color:#595959;\">Clear communicator and compelling storyteller</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style=\"color:#595959;\">Low ego, high standards</span></li></ul></div></div></div>\n",
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