Automotive Service Department Business Development Agent / call agent

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{
  "language": "en",
  "location": {
    "raw": "Aurora, Colorado, 80014, United States",
    "city": "Aurora",
    "region": null,
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
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  "inferred_at": "2026-06-06T10:18:27.229Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "Aurora, Colorado, 80014, United States",
      "city": "Aurora",
      "region": null,
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
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    "countries": [
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{}

{
  "list_job": {
    "id": "157",
    "isRemote": null,
    "location": {
      "city": "Aurora",
      "state": "Colorado"
    },
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "province": null
    },
    "departmentId": "18446",
    "locationType": "0",
    "jobOpeningName": "Automotive Service Department Business Development Agent / call agent",
    "departmentLabel": "4-Service",
    "employmentStatusLabel": "Full-Time"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "Aurora",
      "state": "Colorado",
      "postalCode": "80014",
      "addressCountry": "United States"
    },
    "datePosted": "2025-06-10",
    "atsLocation": {
      "city": null,
      "state": null,
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      "countryId": null
    },
    "description": "<p><span style=\"font-weight: bold;\">📢 Help Wanted: Service Department Business Development Agent</span><br><span style=\"font-weight: bold;\">Location:</span> Celebration Chevrolet – 2001 S Havana St, Aurora, CO 80014<br><span style=\"font-weight: bold;\">Full-Time | Competitive Pay | Growth Opportunities</span></p>\n<p>Celebration Chevrolet is growing, and we’re looking for a <span style=\"font-weight: bold;\">motivated, customer-focused Business Development Agent</span> to join our <span style=\"font-weight: bold;\">Service Department</span> team!</p>\n<p>As a <span style=\"font-weight: bold;\">Service BDC Agent</span>, you’ll be the first point of contact for customers scheduling service appointments. Your role is critical in delivering exceptional customer experiences and supporting the success of our high-performing service department.</p>\n<p><span style=\"font-weight: bold;\">What You’ll Do:</span></p>\n<ul>\n<li>Handle inbound and outbound calls, texts, and emails to schedule service appointments</li>\n<li>Follow up with customers on missed or declined services</li>\n<li>Maintain detailed records of customer interactions in our CRM system</li>\n<li>Work closely with Service Advisors and Technicians to ensure customer satisfaction</li>\n<li>Assist with daily appointment confirmations and rescheduling as needed</li>\n</ul>\n<p><span style=\"font-weight: bold;\">What We’re Looking For:</span></p>\n<ul>\n<li>Previous BDC, call center, or customer service experience (automotive experience a plus!)</li>\n<li>Strong communication and organizational skills</li>\n<li>Ability to multitask in a fast-paced environment</li>\n<li>Tech-savvy and comfortable using scheduling and CRM software</li>\n<li>A friendly, professional attitude and a passion for helping others</li>\n</ul>\n<p><span style=\"font-weight: bold;\">Why Work With Us?</span></p>\n<ul>\n<li>Be part of a supportive, high-energy team at a locally loved dealership</li>\n<li>Opportunities for advancement and ongoing training</li>\n<li>Competitive pay structure and benefits</li>\n<li>Positive, inclusive work culture</li>\n</ul>\n<p>🚗 Join the Celebration Chevrolet family and help us drive exceptional service every day.<br>📨 <span style=\"font-weight: bold;\">Apply now in person or email your resume to <a rel=\"noopener noreferrer\" href=\"mailto:brandonz@celebration\">[email protected]</a></span><br>📍 Celebration Chevrolet – 2001 S Havana St, Aurora, CO 80014<br>📞 3037517500</p>",
    "compensation": "$21.50",
    "departmentId": "18446",
    "locationType": "0",
    "seekPromoted": false,
    "jobCategoryId": null,
    "jobOpeningName": "Automotive Service Department Business Development Agent / call agent",
    "departmentLabel": "4-Service",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Experienced",
    "jobOpeningShareUrl": "https://bozarthaurora.bamboohr.com/careers/157",
    "employmentStatusLabel": "Full-Time"
  }
}