Customer Support Representative

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  "source_hash": "6e75d1db9bad9d3da422d4985d4f94e7f7342cf5bb0a96f475877ffcc6f55e84",
  "last_changed_at": "2026-06-04T11:50:53.344Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Fällanden",
    "city": null,
    "region": null,
    "country": "Fällanden",
    "is_remote": false,
    "confidence": 0.8
  },
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  "salary_min": null,
  "inferred_at": "2026-06-06T07:51:29.990Z",
  "launch_scope": {
    "reason": "personio_production_catalog",
    "included": true,
    "location": {
      "raw": "Fällanden",
      "city": null,
      "region": null,
      "country": "Fällanden",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "Fällanden"
    ]
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  "remote_policy": null,
  "salary_period": null,
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{}

{
  "id": "1466408",
  "name": "Customer Support Representative",
  "office": "Fällanden",
  "keywords": [],
  "schedule": "full-time",
  "createdAt": "2024-03-14T17:05:21+00:00",
  "seniority": "experienced",
  "department": "51500 Customer Support CCE",
  "occupation": "general_other_administrative_clerical",
  "subcompany": "Bucher Leichtbau AG",
  "employmentType": "permanent",
  "jobDescriptions": [
    {
      "name": "Your tasks:",
      "value": "<ul><li>Order processing from A to Z (quotations)</li><li>Receiving, processing, and entering orders</li><li>Recording sales-specific master data for each customer</li><li>Monitoring deadlines</li><li>Providing customer support and advice by telephone</li><li>Providing administrative support to the sales team</li><li>Supporting trainees (6 months every two years)</li></ul><br>"
    },
    {
      "name": "How you convince us:",
      "value": "<ul><li>Commercial training with professional experience in internal sales or order processing in a manufacturing company</li><li>Good written and spoken English skills</li><li>Comprehensive PC experience (MS Office), ERP knowledge (COBUS) is an advantage</li><li>Technical understanding, organizational skills, and assertiveness</li><li>Independent, resilient, and customer-oriented</li></ul><br>"
    },
    {
      "name": "What we offer:",
      "value": "<ul><li>A permanent position in a family-run company that has been successful in the market for over 70 years</li><li>Exciting challenges in the regulated field of aviation/air rescue</li><li>Competitive remuneration and progressive social benefits</li><li>A cheerful and highly motivated team</li><li>Transparent structures</li><li>Internal and external training</li><li>Largely independent work thanks to trust and freedom</li><li>Flexible working hours / possibility of working from home</li></ul><br>"
    },
    {
      "name": "For Recruiters:",
      "value": "<span style=\"color:rgb(32,32,32);font-family:Inter, '-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);display:inline;\">We only accept direct applications for this position. Please do not send unsolicited dossiers to [email protected], our employees or other organisational units, and do not upload them to our job portal. </span><br style=\"border:0px solid;margin:0px;color:rgb(32,32,32);font-family:Inter, '-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);\"><br style=\"border:0px solid;margin:0px;color:rgb(32,32,32);font-family:Inter, '-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);\"><span style=\"color:rgb(32,32,32);font-family:Inter, '-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);display:inline;\">Bucher Leichtbau AG does not pay any fees and is not responsible for any costs incurred in connection with unsolicited dossiers. </span><br style=\"border:0px solid;margin:0px;color:rgb(32,32,32);font-family:Inter, '-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);\"><br style=\"border:0px solid;margin:0px;color:rgb(32,32,32);font-family:Inter, '-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);\"><span style=\"color:rgb(32,32,32);font-family:Inter, '-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);display:inline;\">For temporary placements and try & hire, Bucher Leichtbau AG works exclusively with selected partners.</span>"
    },
    {
      "name": "For questions please do not hesitate to contact us",
      "value": "<p style=\"margin:0cm;margin-bottom:0.0001pt;line-height:13pt;font-size:13px;font-family:'Segoe UI', sans-serif;color:#000000;\"><span style=\"color:#000000;\"><strong><span style=\"font-size:14px;\">Daniel Marti</span></strong></span></p><span style=\"font-size:14px;\">Director Sales CCE<br></span><p style=\"margin:0cm;margin-bottom:0.0001pt;line-height:13pt;font-size:13px;font-family:'Segoe UI', sans-serif;color:#000000;\"><span style=\"color:rgb(0,0,0);font-size:14px;\">+41 44 806 24 30 </span></p>"
    }
  ],
  "occupationCategory": "administrative_and_clerical",
  "recruitingCategory": "Festanstellung"
}