Financial Aid Coordinator

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    "ExternalDescriptionStr": "<p><span><strong>DEPARTMENT:&nbsp;</strong>Financial Aid</span></p><p><span><strong>SUPERVISED BY: </strong>Director of Financial Aid</span></p><p><span><strong>FLSA STATUS:&nbsp; </strong>Exempt</span></p><p><span><strong>EMPLOYMENT STATUS:&nbsp;</strong>Full-time&nbsp;</span></p><p>&nbsp;</p><p><span><strong>POSITION DESCRIPTION:</strong></span><i><span><strong>&nbsp;</strong></span></i></p><p><span>The Financial Aid Coordinator is responsible for supporting the daily operations of the Financial Aid Office through</span></p><p><span>federal and state aid processing, student service, compliance activities, and administrative support. This position</span></p><p><span>serves as a frontline resource for students, families, faculty, and staff while ensuring accurate and timely</span></p><p><span>processing of financial aid documentation and records in accordance with institutional, federal, and state</span></p><p><span>regulations.</span></p><p>&nbsp;</p><p><span>This position operates in a professional office environment and requires frequent interaction with students,</span></p><p><span>families, faculty, and staff. Occasional evening or event hours may be required. The best candidate welcomes</span></p><p><span>hands-on responsibilities in a fast-paced environment with learning opportunities.</span></p><p>&nbsp;</p><p><span><strong>RESPONSIBILITIES/DUTIES:</strong></span></p><p>&nbsp;</p><ul><li><span>Import, review, and process federal and state financial aid records, including ISIRs, entrance counseling, Master Promissory Notes (MPNs), loan documentation, and other federal aid requirements.</span></li><li><span>Review financial aid files for completeness and accuracy in compliance with federal, state, and institutional regulations.</span></li><li><span>Certify enrollment rosters and assist with verification and reconciliation processes.</span></li><li><span>Meet individually with students and families to explain financial aid eligibility, award processes, loan</span></li><li><span>requirements, and funding options.</span></li><li><span><strong>Provide frontline customer service as the initial point of contact for walk-in students and visitors.</strong></span></li><li><span>Route and forward emails, documentation, and student inquiries to appropriate staff members when necessary.</span></li><li><span>Maintain accurate student records and ensure timely updates within the institution’s student information system.</span></li><li><span>Assist students with FAFSA completion and required financial aid documentation.</span></li><li><span>Support office outreach efforts, events, orientations, and financial literacy initiatives.</span></li><li><span>Collaborate with other campus departments to support student success and retention.</span></li><li><span>Maintain confidentiality of student records in accordance with FERPA and institutional policies.</span></li><li><span>Oversee federal study students and projects.</span></li><li><span>Perform additional duties as assigned to support Financial Aid Office operations.</span></li></ul><p>&nbsp;</p><p><span><strong>REQUIRED QUALIFICATIONS:</strong></span></p><ul><li><span>Associate’s degree.&nbsp;</span></li><li><span>Strong organizational skills with the ability to manage multiple priorities and deadlines.</span></li><li><span>Excellent interpersonal, written, and verbal communication skills.</span></li><li><span>Proficiency with Microsoft Office and student information systems/databases.</span></li><li><span>Ability to provide professional and student-centered customer service.</span></li></ul><p style=\"margin-left: 1in;\">&nbsp;</p><p><span><strong>PREFERRED QUALIFICATIONS:</strong></span></p><ul><li><span>Bachelor’s degree.</span></li><li><span>One to three years of experience in financial aid, higher education administration, student services, or a related Field.</span></li></ul><p>&nbsp;</p><p><span>Required applicant materials include: Cover Letter, Resume, and contact information for 3 professional references.&nbsp; Review of applications will continue until the position is filled.&nbsp; Applications received by June &nbsp;10, 2026 will receive priority consideration.&nbsp; All finalists will be required to submit a reflection statement on Seton Hill’s Mission.&nbsp; Background checks will be performed on all new hires. Employment is conditional upon acceptable results of background checks and clearances.</span></p>",
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