Manager of Events and Donor Engagement

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    "ShortDescriptionStr": "As Manager of Events and Donor Engagement, you will lead the planning, execution, and financial performance of all enterprise-wide events for The Fedcap Group—spanning multiple states and countries. This high-impact role is responsible for a wide range of convenings, including fundraising and marketing events, thought leadership forums, donor activations, and internal celebrations. You will be a strategist, executor, and relationship-builder—driving measurable results in donor engagement, revenue generation, brand elevation, and the conversion of event participants into long-term contributors to Fedcap’s mission.",
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    "ExternalDescriptionStr": "<p style=\"line-height: normal;\"><span style=\"font-family: Calibri, sans-serif;\"><strong>Position Summary</strong></span></p><p style=\"line-height: normal;\"><span style=\"font-family: Calibri, sans-serif;\">As Manage of, Events and Donor Engagement, you will lead the planning, execution, and financial performance of all enterprise-wide events for The Fedcap Group—spanning multiple states and countries. This high-impact role is responsible for a wide range of convenings, including fundraising and marketing events, thought leadership forums, donor activations, and internal celebrations. You will be a strategist, executor, and relationship-builder—driving measurable results in donor engagement, revenue generation, brand elevation, and the conversion of event participants into long-term contributors to Fedcap’s mission.</span></p><p style=\"line-height: normal;\"><span style=\"font-family: Calibri, sans-serif;\">You will work collaboratively with subsidiary leadership, sales, communications, marketing, and other corporate services colleagues to ensure each event delivers strong ROI, drives meaningful donor engagement, and reflects the organization’s mission and global presence.</span></p><p style=\"line-height: normal;\"><span style=\"font-family: Calibri, sans-serif;\">You bring demonstrated excellence in project management, budgeting, stakeholder engagement, and event portfolio analysis. You will build and lead the development of a unified event strategy that generates measurable outcomes — including growth in new and repeat donors, movement along the donor pipeline toward major giving, and actionable analysis on the ROI of each event. Additionally, you will design and oversee Fedcap’s enterprise-wide donor success approach, incorporating stewardship, retention, and engagement strategies across all event types, with a clear focus on transforming attendee interest into sustained philanthropic support.</span></p><p style=\"line-height: normal;\"><span style=\"font-family: Calibri, sans-serif;\">This iposition is <u>on-site </u>at 633 3rd Avenue New York, NY (A short walk from Grand Central)</span></p><p style=\"line-height: normal;\"><span style=\"font-family: Calibri, sans-serif;\"><strong>Your Responsibilities Will Include:</strong></span></p><p style=\"line-height: normal;\"><span style=\"font-family: Calibri, sans-serif;\"><strong>Strategic Planning &amp; Execution</strong></span></p><ul style=\"list-style-type: disc;\"><li style=\"line-height: normal;\"><span style=\"font-family: Calibri, sans-serif;\">Enhance and manage a 12-month enterprise-wide events calendar, with weekly, monthly, and quarterly updates to senior leadership.</span></li><li style=\"line-height: normal;\"><span style=\"font-family: Calibri, sans-serif;\">Build and lead the infrastructure supporting the end-to-end execution of a minimum of 10 enterprise-level and 20+ subsidiary events annually.</span></li><li style=\"line-height: normal;\"><span style=\"font-family: Calibri, sans-serif;\">Design scalable event models for replication across domestic and international markets.</span></li><li style=\"line-height: normal;\"><span style=\"font-family: Calibri, sans-serif;\">Drive a comprehensive events strategy tied to business development goals—targeting 15–20% year-over-year increases in:</span><ul style=\"list-style-type: circle;\"><li style=\"line-height: normal;\"><span style=\"font-family: Calibri, sans-serif;\">New donor acquisition</span></li><li style=\"line-height: normal;\"><span style=\"font-family: Calibri, sans-serif;\">Increased giving from existing donors</span></li><li style=\"line-height: normal;\"><span style=\"font-family: Calibri, sans-serif;\">Transition of event participants into major donor cultivation pathways</span></li></ul></li><li style=\"line-height: normal;\"><span style=\"font-family: Calibri, sans-serif;\">Build event formats that align with emerging trends, including hybrid and virtual experiences, immersive content, and digital engagement platforms.</span></li><li style=\"line-height: normal;\"><span style=\"font-family: Calibri, sans-serif;\">Establish and enhance systems for capturing, analyzing, and reporting event data, including ROI, attendee behavior, conversion metrics, and donor pipeline development.</span></li></ul><p>&nbsp;</p><p style=\"line-height: normal;\"><span style=\"font-family: Calibri, sans-serif;\"><strong>Donor Success &amp; Stewardship</strong></span></p><ul style=\"list-style-type: disc;\"><li style=\"line-height: normal;\"><span style=\"font-family: Calibri, sans-serif;\">Design and lead a donor success framework that begins with targeted event attendance and ends with measurable donor movement—achieving a minimum 10% year-over-year increase in donor retention, repeat giving, and conversion of event attendees into active donors.</span></li><li style=\"line-height: normal;\"><span style=\"font-family: Calibri, sans-serif;\">Drive intentional cultivation through events by setting strategic attendance targets for pre-identified prospects and existing donors and engaging first-time attendees in a follow-up meeting, donation, or stewardship touchpoint within 60 days.</span></li><li style=\"line-height: normal;\"><span style=\"font-family: Calibri, sans-serif;\">Collaborate with other engagement, development and CRM teams to track donor behavior post-event, with a goal to convert at least 15% of event-only attendees into recurring donors or qualified gift prospects within 12 months.</span></li><li style=\"line-height: normal;\"><span style=\"font-family: Calibri, sans-serif;\">Oversee and optimize personalized post-event communication campaigns to move donors along the cultivation pathway.</span></li></ul><p>&nbsp;</p><p style=\"line-height: normal;\"><span style=\"font-family: Calibri, sans-serif;\"><strong>Financial Performance &amp; Cash Management</strong></span></p><ul style=\"list-style-type: disc;\"><li style=\"line-height: normal;\"><span style=\"font-family: Calibri, sans-serif;\">Set and monitor revenue and expense targets for each event, ensuring that revenue-generating events deliver net positive results.</span></li><li style=\"line-height: normal;\"><span style=\"font-family: Calibri, sans-serif;\">Build and manage a portfolio of events totaling $5M+ in budget annually (amount is subject to change based on annual budget and development goals).</span></li><li style=\"line-height: normal;\"><span style=\"font-family: Calibri, sans-serif;\">Ensure pledged revenue is collected within 30 days post-event through tools such as increased use of credit cards, structured follow-up with donors, and finance.</span></li><li style=\"line-height: normal;\"><span style=\"font-family: Calibri, sans-serif;\">Provide quarterly ROI analysis of all events, including direct and indirect financial results and donor conversion metrics.</span></li></ul><p>&nbsp;</p><p style=\"line-height: normal;\"><span style=\"font-family: Calibri, sans-serif;\"><strong>Stakeholder Engagement</strong></span></p><ul style=\"list-style-type: disc;\"><li style=\"line-height: normal;\"><span style=\"font-family: Calibri, sans-serif;\">Serve as the primary liaison to Executive Directors, development staff, and fundraising leads across all Fedcap companies.</span></li><li style=\"line-height: normal;\"><span style=\"font-family: Calibri, sans-serif;\">Align event strategies with local and enterprise-level strategic goals.</span></li><li style=\"line-height: normal;\"><span style=\"font-family: Calibri, sans-serif;\">Lead bi-monthly stakeholder planning calls and quarterly reviews with the CEO or other senior executives.</span></li><li style=\"line-height: normal;\"><span style=\"font-family: Calibri, sans-serif;\">Contribute analysis and event performance insights in board presentations</span></li></ul><p>&nbsp;</p><p style=\"line-height: normal;\"><span style=\"font-family: Calibri, sans-serif;\"><strong>Team Leadership &amp; Talent Development</strong></span></p><ul style=\"list-style-type: disc;\"><li style=\"line-height: normal;\"><span style=\"font-family: Calibri, sans-serif;\">Recruit, manage, and mentor a team of internal event staff and external vendors, ensuring high-quality and timely event delivery.</span></li><li style=\"line-height: normal;\"><span style=\"font-family: Calibri, sans-serif;\">Create and maintain SOPs for all event-related processes, updating annually.</span></li><li style=\"line-height: normal;\"><span style=\"font-family: Calibri, sans-serif;\">Deliver at least two enterprise-wide capacity-building sessions each year to promote excellence in event planning and donor engagement.</span></li></ul><p>&nbsp;</p><p><span style=\"font-family: Calibri, sans-serif;\"><strong>You’re a Great Fit If You Have:</strong></span></p><ul style=\"list-style-type: disc;\"><li style=\"line-height: normal;\"><span style=\"font-family: Calibri, sans-serif;\">Bachelor’s degree in Event Management, Hospitality, Fundraising, Business, Marketing, or a related field required; Master’s degree preferred.</span></li><li style=\"line-height: normal;\"><span style=\"font-family: Calibri, sans-serif;\">Significant progressive leadership experience in high-impact event planning and execution, ideally 8+ years, including at least 3 years managing enterprise-wide events.&nbsp;</span></li><li style=\"line-height: normal;\"><span style=\"font-family: Calibri, sans-serif;\">Proven success in producing events with 50 to 1,000+ attendees and budgets totaling $5M+ while meeting strategic, financial, and operational goals.</span></li><li style=\"line-height: normal;\"><span style=\"font-family: Calibri, sans-serif;\">Measurable experience in driving donor acquisition and retention through events, including conversion of event attendees into recurring or major gift donors and implementation of structured donor stewardship pathways tied to event engagement.</span></li><li style=\"line-height: normal;\"><span style=\"font-family: Calibri, sans-serif;\">Advanced proficiency in Salesforce, Raiser's Edge, and Monday.com, tracking donor behavior, and supporting segmented engagement strategies through CRM and analytics platforms.</span></li><li style=\"line-height: normal;\"><span style=\"font-family: Calibri, sans-serif;\">Ability to analyze ROI across events using data on attendance, donor conversion, and long-term giving trends.</span></li><li style=\"line-height: normal;\"><span style=\"font-family: Calibri, sans-serif;\">Strong background in managing end-to-end logistics, ensuring full compliance with contracting, accessibility, and procurement standards.</span></li><li style=\"line-height: normal;\"><span style=\"font-family: Calibri, sans-serif;\">Understanding of emerging trends in hybrid/virtual events, donor engagement technology, and experiential fundraising, with examples of new platforms or formats evolving within events.</span></li><li style=\"line-height: normal;\"><span style=\"font-family: Calibri, sans-serif;\">Exceptional communication and relationship-building skills with company executive directors and their fundraising resources, senior leaders, board members, and cross-functional teams. Proven ability to deliver high-impact presentations, lead debriefs and align events with enterprise priorities.</span></li></ul><p style=\"margin-top: 12pt;\"><strong>Compensation</strong></p><ul><li><p style=\"margin-top: 12pt;\">$100,000-$125,000, depending on skills, achievements, and experience</p></li><li><p style=\"margin-top: 12pt;\">This is an onsite opportunity</p></li></ul><p style=\"margin-top: 12pt;\"><span style=\"font-family: Calibri, sans-serif;\"><strong>Who We Are</strong></span></p><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\">We are committed to improving the economic and social well-being of the impoverished and disadvantaged. For 85 years, The Fedcap Group has developed scalable, innovative, and potentially disruptive solutions to some of society’s most pressing needs. The Fedcap Group is the parent company of a growing number of top-tier nonprofit agencies dedicated to serving over 300,000 children and adults each year across the United States, the United Kingdom, and Canada. We provide educational services to every age group, vocational training in high-growth labor industries, behavioral health services, work readiness skill-building, and jobs—all targeted to helping people achieve long-term self-sufficiency. Fedcap employees take pride in their work, enrich the lives of others, and are a part of a team that makes a difference every day. We provide “The Power of Possible.”<span>&nbsp;</span></span></p><p style=\"margin-bottom: 0in;\">&nbsp;</p><p style=\"margin-bottom: 0in;\">&nbsp;</p><p style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><i><strong>The Fedcap Group&nbsp;</strong>provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We are an EOE employer<strong>&nbsp;</strong>committed to diversity.</i></span></p>",
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