Family Services Specialist II

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This position will gather and process accurate, comprehensive information to assess family strengths and needs while developing an individual and objective plan for safety, well-being, and self-sufficiency; conduct employment counseling to interview/assess client’s employability and/or child care needs; monitor client’s job search activities; communicate orally with clients and other professionals; inform clients of other available services; share and disseminate information with all involved parties while maintaining client confidentiality; engage with clients in a manner to make all informed decisions; empower clients to recognize needs in order to protect children, facilitate change; complete necessary planning and reporting requirements to comply with the Employment and Training Annual Plan and program guidance; plan, organize, and coordinate work to ensure program activities are implemented/maintained; facilitate/coordinate Job Readiness class; recruit non-profit agencies for participation in the Community Work Experience Program; explain responsibilities and expectations of Virginia Initiative for Education and Work (VIEW) and Child Care programs; assist in managing Child Care Program including Service Intake; coordinate and conduct office and field visits; interpret laws, policies, and regulations to ensure duties are performed in compliance with Federal, State, Local, and Agency standards, guidelines, regulations, policies, and laws; document case records of client contact/activity and enter data accurately and timely in OASIS and/or the Virginia Case Management System (VaCMS); serve as Family Partnership Meeting (FPM) facilitator and Virginia Enhanced Maintenance Assessment Tool (VEMAT) rater; prepares reports for local and state administration; may provide after hours on-call coverage and respond to emergencies in child and adult protective services and/or foster care. Participate in Emergency Shelter training and exercises and staff emergency shelter during disaster periods.&nbsp;</p><p><strong><u>Qualifications – Knowledge, Skills, and Abilities (KSA’s):</u></strong> <strong>Working knowledge of:</strong> &nbsp;principles and practices of assigned human services programs; local service agencies and organizations, and departmental programs and activities; program management and development; laws, regulations, policies, and standards related to the program; program terminology, principles, and methods utilized in the program; and human behavior; individual differences, personalities, and interests/motivations; group behavior and dynamics; knowledge of employment counseling, job development/placement; social and economic issues.<strong> Skill in:</strong> &nbsp;operating a computer to enter, retrieve, or modify data; and the use of spreadsheet, database, desktop publishing, e-mail, Internet, or other computer programs; skill in operating a motor vehicle; in developing and implementing realistic service plans to ensure delivery of appropriate services. Demonstrated ability to: &nbsp;communicate effectively both orally and in writing with client, staff, and community partners; gather and interpret data, assess client needs; plan, coordinate, and evaluate program activities; maintain effective working relationships with client, staff, agencies, and community partners; identify needs and assess services in problem-solving; interpret and apply regulations and procedures; facilitate classes to enhance employability and self-sufficiency; speak publicly to community partners to establish Community Work Experience Program sites; interact with a diverse group of people; produce meaningful, clear, and concise documents with he proper grammar usage; read, understand, and interpret program/technical reports and related materials. <strong>Ability to:&nbsp;</strong> effectively listen, understand, and communicate information/ideas to plan and organize to ensure program activities are implemented/maintained; make and implement case decisions, made sound judgement within framework of existing guidance; respond to client’s emotions in order to accomplish service objectives; plan and manage own work activities including service delivery; establish and maintain effective working relationships; assess family’s strengths and needs in all areas; to objectively plan and reason; to interpret laws, policies, and regulations to ensure duties are performed in compliance with Federal, State, Local, and Agency guidelines, standards, regulations, policies, and laws; Demonstrated ability to: &nbsp;work well with others and maintain a positive and professional attitude; willing to work outside normal business hours.</p><p><strong><u>Qualifications – Education, Experience, Licensure, and Certification:</u></strong> Bachelor’s degree in a Human Services field OR a minimum of a Bachelor’s degree in any field with a minimum of two (2) years of appropriate and related experience in a Human Services area as mandated in Section 22VAC40-670-20 of the Administrative Code of Virginia and implemented by the Virginia Board of Social Services.&nbsp;</p>",
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