Spa Receptionist-Part Time (Harrah's Ak-Chin Casino)

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    "ExternalDescriptionStr": "<p>Responsible for maintaining the reception and retail areas of the Spa while providing a positive and friendly attitude. Assist with scheduling, answering phones, check-in and out of appointments, serving limited F&amp;B items in Lounge while partaking in genuine interactions that provide the highest level of guest service.</p>",
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    "InternalQualificationsStr": "<ul style=\"list-style-type: disc;\"><li class=\"ortl-align-justify\"><p style=\"line-height: normal; margin-bottom: 0in;\">High school diploma or equivalent.</p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\">Successfully complete Food Handler Certification and Alcohol Awareness Course as required.&nbsp;</p></li><li class=\"ortl-align-justify\"><p style=\"line-height: normal; margin-bottom: 0in;\">1-2 years Reception desk and/or salon/spa experience.</p></li><li class=\"ortl-align-justify\"><p style=\"line-height: normal; margin-bottom: 0in;\">Poses the ability to work in a fast-paced environment while maintaining enthusiasm and excellent customer skills.&nbsp;&nbsp;</p></li><li class=\"ortl-align-justify\"><p style=\"line-height: normal; margin-bottom: 0in;\">Must be multitask oriented.&nbsp;&nbsp;</p></li><li class=\"ortl-align-justify\"><p style=\"line-height: normal; margin-bottom: 0in;\">Must be detail oriented, friendly, outgoing and have excellent communication skills.&nbsp;&nbsp;</p></li><li class=\"ortl-align-justify\"><p style=\"line-height: normal; margin-bottom: 0in;\">Must be able to work well with others and as a team.</p></li><li style=\"line-height: normal; margin-bottom: 0in;\">Able to lift up to 20 lbs.</li><li class=\"ortl-align-justify\">Must be able to maneuver in and around the spa.</li><li class=\"ortl-align-justify\">Must be able to operate the following office equipment: computer, photocopier and telephones.&nbsp;</li><li class=\"ortl-align-justify\">Responds to visual and oral cues.&nbsp;</li><li class=\"ortl-align-justify\">Must be able to read, write, speak and understand English.</li><li style=\"background-color: white; line-height: normal; margin-bottom: 0in; vertical-align: baseline;\">Must be able to work in a close-knit environment with constant co-work involvement.</li><li style=\"background-color: white; line-height: normal; margin-bottom: 0in; vertical-align: baseline;\">Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes.&nbsp;</li></ul>",
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    "ExternalResponsibilitiesStr": "<ul style=\"list-style-type: disc;\"><li><p style=\"line-height: normal; margin-bottom: 0in;\">Offer the highest level of personalized service while maintaining a positive, enthusiastic, helpful, and professional attitude with all guests and team members.</p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\">&nbsp;Initiate and engage in conversations in a professional and friendly manner.</p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\">The ability to work in a fast paced and multi-task-oriented environment.</p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\">Be able to schedule appointments with accuracy and in a timely manner in person and over the phone.</p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\">Candidate must demonstrate computer knowledge including Word, Microsoft office and outlook.&nbsp;</p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\">Handles the computer booking system Book4Time and all cash handling procedures with accuracy and ease.</p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\">Answer phones promptly and friendly.</p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\">&nbsp;Work well under pressure and handle multiple guests at one time.</p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\">Knowledge of all spa treatments and retail items with the intent to suggest service offerings to best tailor the client’s needs&nbsp;</p></li><li class=\"ortl-align-justify\"><p style=\"line-height: normal; margin-bottom: 0in;\">The ability to suggest, sell, and provide detailed descriptions of spa services and retail items</p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\">Perform other tasks assigned by Manager.</p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\">Demonstrate the ability to serve alcoholic beverages in compliance with company policies and procedures.&nbsp;</p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\">Prepare deli plates and simple small offerings following Standard Operating Procedures (SOP).&nbsp;</p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\">Provide attentive and courteous guest service in the Desert Serenity Lounge at the Spa, ensuring a welcoming and relaxing environment.&nbsp;</p></li></ul>",
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