Golf: Shop Attendant

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    "description": "<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong>Madden&#39;s</strong>&nbsp;is an award-winning resort, located on more than 1,000 acres, that anticipates the wishes and desires of vacationers and offers them fantastic golf, upscale dining, lakeside spa, tennis, activity programs for children, biking, shopping, and art gallery with painting classes and almost every kind of on-the-water recreation possible in Minnesota, including fishing. Madden&rsquo;s has distinguished itself by an emphasis on gracious hospitality, quality, and diversity. Our philosophy is simply to provide the best that Minnesota has to offer. Madden&rsquo;s is currently seeking <strong>Golf Shop attendants </strong>for our Summer 2026 season.</span></span></p>\r\n",
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    "qualifications": "<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Serve all guests with a &ldquo;Can Do Attitude&rdquo;.</span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Put a smile on your face and in your voice &ndash; Let the guest see and hear how glad and prepared you are to help them.&nbsp; This creates a positive first impression of you and our capabilities to meet their needs.</span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Ask, &ldquo;How Can I Help You?&rdquo; &ndash; Communicate your willingness to help them.</span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Understand the customer&rsquo;s request &ndash; Your job is to listen to the guest&rsquo;s situation and find out what they want you to do for them.</span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Describe how you CAN help &ndash; There isn&rsquo;t anything worse than hearing someone say, &ldquo;I can&rsquo;t do that&hellip;. it&rsquo;s not my job!&rdquo;&nbsp; There is always some action you can take to help them.</span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Say, &ldquo;Thank You.&rdquo; &ndash; Final impressions are just as important as first impressions.&nbsp; Strive to leave the guest feeling appreciated and pleased they chose to do business with you.</span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Reconfirm tee times daily - use the script in the SOP. </span></span></span></span></li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">When guests are shopping you should be out on the floor assisting with their needs, folding clothing, etc.&nbsp; </span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Ensure guest check-in and fee collection is in coordination with the starter.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Assist in the receipt, display, inventory, control, promotion and sales of merchandise.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Be informed on and promote all club activities and services.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Assist golf professionals with tournaments and outings.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Conduct oneself in a professional manner and always maintain a professional image.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Publicity and promotion on Madden&rsquo;s Resort knowledgeable in all resort activities and promoting all of it&rsquo;s facilities.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Uphold customer service standards&nbsp;</span></span></span></span></li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Regular and reliable attendance.</span></span></span></span></li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"color:#222222;\">Skills and Abilities:</span></strong></span></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#222222;\">Excellent&nbsp;</span><span style=\"color:#000117;\">listening, speaking, and communication skills.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#222222;\">Great decision-making skills.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#222222;\">Must be able to work alongside other people and independently.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#222222;\">The ability to establish and maintain relationships with guests and members is crucial.</span></span></span></span></li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong>Education/Experience:</strong></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#222222;\">High school diploma/GED preferred. 1 Year of golf work experience preferred.</span></span></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong>Supervisory Responsibilities: </strong></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">This position does not require any supervisory responsibilities. </span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong>Work Environment:</strong></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Work is performed inside our golf shops.</span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong>Physical Demands:</strong></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Primarily walking or standing for prolonged periods of time. occasionally required to stoop, kneel, bend, crouch and lift golf bags sometimes repeatedly.</span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong>Expected Hours of Work:</strong></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Variable work schedule with weekends included.</span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong>Travel:</strong></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Less than 10% travel required. </span></span></p>\r\n",
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